Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 2,024 Reviews

98 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and a very good product. We are very happy with our new bath.”

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“Fitter did a superb job and never stopped. Great job overall. Rubbish was collected on the first day. Can't fault the service”

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“Very impressed with the care taken from aquability to make sure everything went as it should. Every engineer has been really hard working, professional and friendly.”

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“The Fitter was friendly and helpful and I am well pleased with the result of his efforts as at last I have a lovely walk in shower.”

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“The new bath is great. The seat will be fantastic when we need it. The taps in the middle of the bath make it a lot easier to wash my hair, all done in one day was amazing. Thank you aquability”

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“Every installer we had contact with were polite and experienced. The rep who came to our home insured us the shower could be fitted the way we required. Unfortunately the installer said it wasn't practical so wasn't fitted as desired. The shower is slow flowing due to a low pump of 1.2bar it's pathetic. The shower doors let water through we are so disappointed in fact we made a lot of money for cheap parts. We would never recommend Aquability but courage them to shop around.”

Helpful Report

ear Mr and Mrs White, Thank you so much for sharing your concerns about our product along with your positive feedback about our installer and remedial engineer. We're extremely sorry to learn that the shower was not fitted as originally planned and that you are also experiencing issues with the flow rate and shower doors. I can assure you that we are committed to resolving these problems without delay and have forwarded your comments to our scheduling department requesting an urgent inspection of the installation with one of our Field Installation Managers. Please expect a call from a member of our team tomorrow to arrange a mutually convenient date and time for this visit. We completely understand and regret that you are disappointed but want to assure you that your satisfaction is of the utmost importance to us and that that we are absolutely determined to put things right. Thank you again for this valuable feedback. Warm regards, The Aquability Customer Service Team

“Very happy with new shower, installer was great and rubbish taken away swiftly.”

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“Very pleased with my walkin shower. It was installed in one day as we were told it would. All the old bath shower and other bits were collected the next day. The installation men were very efficient and polite very pleased with their manner”

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“Fitter did an excellent job I am very pleased with my new bath. Would highly recommend”

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“So happy with our new shower, makes life so much easier”

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“A great experience with aquability. A lovely bath and the workers from plumber to electrician, everyone was amazing. Thank you.”

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“Happy with the job the bath is brilliant. Fitter was great, very neat and tidy. I would absolutely recommend Aquability!”

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“Very pleased with everything. The communication was great. The fitter was great and did such a neat and tidy job. Follow up electrician was very thorough and pleasant. A great company!”

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“Phil was wonderful, spent time talking me through what he was doing, completed with works to a high standard. And offered advice when asking about the shower. Thank you Phil.”

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“So impressed with my new shower its amazing”

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“Alex did a great job, explained everything before commencing. He left everything spotless. We are very pleased with the new shower.”

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“Very happy couldn't praise them enough no, hassel at all done in the day like, I was promised.”

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“Very pleased with my new walk in bath.”

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“The bath is wonderful. I could not be more pleased with the way Aqaubility have worked. The attention to detail has been outstanding. The colour match in the bathroom is perfect could not ask for more from a company. Would highly recommend.”

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“A amazing company. The shower is perfect. The finish is outstanding and the whole team from office staff to fitters have been amazing. Highly recommend to anyone and everyone.”

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Aquability is rated 4.9 based on 2,024 reviews