Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,891 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,891 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process was very easy and I'm pleased”

Helpful Report

“Very prompt and a speedy job done to a high standard. Very pleased”

Helpful Report

Dear Mrs Snow, Thank you so much for your kind comments that have been passed on to your installer, Stacey and the rest of the team. We're so pleased to hear that you are happy with the new walk-in bath and hope that you enjoy the benefits for many years to come. Warm regards, The Aquability Customer Service Team

“So pleased. It’s an amazing bath. Service was excellent.”

Helpful Report

Dear Mrs Cockburn, Thank you for your lovely review. It's great to know that you're pleased with the new walk-in bath and with the service you received from us. Thank you for taking the time to share your experience. Warm regards, The Aquability Customer Service Team

“Very happy with the overall product. Fitter was very quick and efficient”

Helpful Report

Dear Mrs Farrow, Thank you so much for this wonderful review. We're delighted to know that you're happy with the new walk-in bath and will pass on your kind comments to our installer, Paul. If there is anything else we can assist you with, please do get in touch. Best wishes, The Aquability Customer Service Team

“The installation went well and our new bath is a lot easier to use compared to our old bath which was getting too difficult to get in and out.”

Helpful Report

Dear Mr and Mrs Whittle, Thank you so much for sharing your experience. We're so pleased to hear that the installation of your new walk-in bath went smoothly and that you are now able to enjoy bathing in safety again. If there is anything else we can do to help, please do not hesitate to contact us. Warm regards, The Aquability Customer Service Team

“Happy with everything overall. The new bath has been a big help for me to get in and out.”

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“Absolutely first class. I love my new shower. The two fitters were excellent, first class service. They asked me to check everything over and any little detail they took care of.”

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“5 star product....love it”

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“Very pleased with shower, fitters did a good job.”

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“We were very impressed with every member of staff including the sales representative, delivery team and installer. They were courteous, helpful and extremely conscientious. All work was carried out as per schedule. The staff ensured that we understood the nature of the task as well as the use of equipment after installation. Care was taken with our household items and a high level of cleanliness was maintained throughout the operation. We are delighted with our new shower.”

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“Aquability made us happy from start to finish customer service was good price and delivery was good and the fitting of our complete was very good there was no mess and all the staff was helpful and very professional”

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“Workmen were very polite and took pride in their work. Site was thoroughly cleaned up after job was completed.”

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“Would like to say thanks to everyone at Aquability, you've all been great from sales to fitters to support A*”

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“Very pleased, lnstaller was great and my new shower is perfect”

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“So pleased from start to finish aquability has been nothing short of incredible. Highly recommend.”

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“Really happy with my new shower”

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“Happy with shower, very pleased with the fitter, he left everything neat and tidy.”

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Dear Mr Pajak, Thank you for sharing your experience. It's great to know that you're happy with the shower and the workmanship our installer. We’ll pass on your kind words to the team. If there’s anything you feel we can improve, please get in touch. Warm regards, The Aquability Customer Service Team

“We are very pleased with the new shower. The fitter was excellent”

Helpful Report

Dear Mr Boorman, Thank you for letting us know you're pleased with the new shower module and with our installer, Mike. We really appreciate your feedback and hope you enjoy the benefits of the new installation for years to come. Kind regards, The Aquability Customer Service Team

“Fitted bath, quickly and efficiently. Cleared up well. One small blip the grouting on one of the edges is not very smooth which is a shame because the other edges are perfect.”

Helpful Report

Dear Customer, Thank you for your valuable feedback. We're pleased to know that the new walk-in bath was fitted quicky and efficiently but understand your disappointment with the final finish. As discussed, we will be arranging for an engineer to visit in the near future to remove and re-apply the sealant at the tap end. Please do allow 24 hours for the sealant to dry before bathing again or wiping the area. Kind regards, The Aquability Customer Service Team,

“Really pleased...installation so fast”

Helpful Report

Dear Mr and Mrs Rogers, Thank you for taking the time to share your experience. It's fantastic to know that you are happy with the new low access shower module and the speed of the installation. If we can improve our service in any way, please do let us know. We really value your feedback and support. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,891 reviews