Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Farnborough
Rating: 4.87

4.9 Rating 971 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 971 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Farnborough
GU14 0NR

Write Your review

Tell us how Aquability made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aquability 5 star review on 31st May 2023

Mr & Mrs Wallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sink and shower door were fitted to close together so I cannot get into the shower a new door was ordered which is supposed to arrive next week but no sign of fitting also we asked for a mixer tap on the sink and two taps were fitted it is now four weeks and we haven't a clue what's happening!We are in our 70s and not in good health please respond to this”

Helpful Report

“I had my walk in shower installed in mid February and it leaked from day one. The fitter came out put some sealant round the door frame and said it was recommended to pull the shower curtain right over the door to stop the leak,the salesman never mentioned any of this. The fitter has been out again today to fix another leak and told me I will always get a small leak around the door on this model of shower. Surely when I pay the amount of money I have for this shower I should not have to pull a plastic shower curtain round to keep the water in,I definitely would not have bought this product if I'd been told this by the salesman. I definitely would not recommend this product as I don't consider it fit for purpose. Mr A Dean.”

Helpful Report

Hi Mr Dean I'm really sorry to hear this. The shower certainly shouldn't require the curtain unless you have a half-height door and are spraying over the top of it. I have referred your complaint to a manager to investigate the issue and speak to you after the weekend. Kind regards The Aquability Customer Service Team

Aquability is rated 4.9 based on 971 reviews