Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,891 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,891 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent job, Leighton explained everything perfectly.”

Helpful Report

Dear Mrs Fyfe, Thank you for taking the time to share your feedback. We're delighted Leighton explained everything clearly and that you’re happy with the service. If there is anything else we can assist with, please let us know. Kind regards, Team Aquability

“Installation was so quick and no mess, service from Aquability has been fantastic and I can't fault it.”

Helpful Report

Dear Mr King, Thank you for your kind review. We’re delighted to hear the installation was completed quickly with no mess or fuss and that you’re happy with the service from Aquability. If you need anything else, please let us know. Kind regards, The Aquability Customer Service Team

“Very curious and efficient. Electrician did a very thorough job and explained everything I needed to know”

Helpful Report

Dear Mrs Forbes, Thank you for taking the time to share your feedback. We're glad to hear the electrician was thorough and explained everything you needed to know. If there is anything else we can assist you with, please do not hesitate to contact us on 01252 451500 (option 2) and we would be delighted to help you. Kind regards, The Aquability Customer Service Team

“Absolutely love it.....its made our lives so much easier”

Helpful Report

Dear Mr and Mrs Brown, Thank you for this wonderful review and for the five star rating! it's great to hear that you are delighted with the new AquaShower module and that the easy-access has made a positive impact on your lives. Your satisfaction is so important to us and we really appreciate the positive feedback. Best regards, The Aquability Customer Service Team

“The installation of my new shower cubicle went very well. Everything was completed by 4:30pm on the day of the install. The fitter Gary left everything tidy afterwards and all the rubbish was collected on the same day.”

Helpful Report

Dear Mr Ferries, Thank you for taking the time to share your positive experience with Aquability. We're so pleased to hear that the new easy-entry shower module was installed in just one day and with the minimum of disruption, as promised. We hope that you are now able to enjoy the benefits of easy, safe showering for many years to come. Warm regards, The Aquability Customer Service Team

“Still so pleased with the new bath. So easy to get in and out of. Such a nice finish and looks amazing in the bathroom.”

Helpful Report

Dear Mr and Mrs Maidment, Thank you for this wonderful feedback. It's great to know that the new bath is easy to access and use and also looks amazing in your bathroom. Thank you so much for sharing your experience. It means a lot to us. Kind regards, The Aquability Customer Service Team

“Fantastic service. Shower is perfect. Highly recommended”

Helpful Report

Dear Ms Hamilton, Thank you for your kind comments and five star rating! Your satisfaction means everything to us so we're delighted to hear that you cannot fault the new shower or the service. Best regards, The Aqubility Customer Service Team

“Very pleased. The guys were brilliant.”

Helpful Report

Dear Mrs Wood, Thank you so much for letting us know that you are very pleased with the new walk-in bath and with our installation team. We really appreciate your feedback and will pass on your kind comments to Rob and Aaron, who will be delighted to hear them. We wish you all the best in the future. Warm regards, The Aquability Customer Service Team

“Very quick and efficient. Very happy with the job.”

Helpful Report

Dear Miss Mackie, Thank you for taking the time to share your feedback. We’re thrilled to hear you found the service quick and efficient and that you’re happy with the job. If there’s anything else we can assist you with, please let us know. Kind regards, Team Aquability

“Happy with the bath, definitely much easier. Fitters and electrician did a great job.”

Helpful Report

Dear Mr Calver, Thank you for taking the time to share your positive feedback. We're glad the bath is easier and that the fitters and electrician did a great job. If you need anything else, please let us know. Kind regards, The Aquability Customer Service Team

“Amazing bath. It’s fantastic. Great finish and service all the way through. 5 stars all round.”

Helpful Report

Dear Mr and Mrs Kempster, Thank you for this lovely review and for the five star rating! We're so pleased to hear that you are happy with the service we provided from the beginning to the end of the project, and that the new "Simplicity" walk-in and lie-down bath has proved to be an amazing addition to your home! We're so happy that we were able to assist you with your bathing needs and really appreciate your custom and support. Please let us know if there is anything more we can do for you, as we would be delighted to help in any way we can. Warm regards, The Aquability Customer Service Team The Aquability Customer Service Team

“Would have been 5 stars but when the fitters left water was left under the floor boards which marked the ceiling. Regardless though we are very happy with the shower module. Office communication was good.”

Helpful Report

Dear Mr and Mrs Stacey, Thank you for your kind words and the generous rating - which we really appreciate in the circumstances - given that a poor connection to your existing pump resulted in some water escaping and collecting in the space under your floor boards. We were pleased to resolve the issue quickly for you and it's fantastic to hear that you were happy with the communication throughout and with the completed remedial works. Thank you so much for your understanding and support. It means a lot to us. Warm regards, The Aquability Customer Service Team

“Great service from start to finish. Lovely shower.”

Helpful Report

Dear Mr Smith, Thank you for your kind review. We’re delighted you had great service from start to finish and are enjoying the new, easy-access shower module. If there is anything else we can assist you with, please let us know. Kind regards, The Aquability Customer Service Team

“Extremely efficient, polite and quick Very good service”

Helpful Report

Dear Mr Saunders, Thank you for so much for the 5-star review! It’s great to hear that the service you received from Aquability was efficient, polite and timely and we're extremely grateful to you for your kind words and support. We trust that you are now enjoying all of the benefits of your new, low-access shower module and are finding things easier to manage. However, if there is anything else you need, please do call and let us know on 01252 451500 (option 2). We would be delighted to assist you. Warm regards, The Aquability Customer Service Team

“So pleased with my new shower, great being able to sit down”

Helpful Report

Dear Mr Wright, Thank you for your kind review. We’re glad the new shower is so comfortable and that you’re enjoying sitting down during use. If there is anything else we can assist you with, please let us know. Best regards, The Aquability Customer Service Team

“Great service. The shower is fantastic. The seat is so helpful, just being able to not have to worry about stepping into the bath is amazing. 5 stars all around.”

Helpful Report

Dear Mr Maylor, Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying the new low-access shower with fitted seat, and the benefit of not needing to worry about stepping into the bath anymore. If there’s anything else we can assist you with, please let us know. Warm regards, The Aquability Customer Service Team

“Get me into bath with ease....so pleased”

Helpful Report

Dear Mr Southey, Thank you so much for your five star review! We really appreciate your feedback. Our walk-in, lie-down baths are designed to help people with reduced mobility enjoy the simple pleasure of a full-length soak again, without any of the stress or difficulty that often comes with ageing. We're therefore delighted to hear that your new bath is helping you to get in and out with ease and that you are pleased with your purchase. Thanks again for sharing your experience and for recommending us. Kind regards, The Aquability Customer Service Team

“I would recommend to anybody and has made my life easier. Loving my new bath”

Helpful Report

Dear Mr O'Sullivan, Thank you for taking the time to share your feedback. We're glad to hear that you’re enjoying your new bath and that it has made life easier. If there is anything else we can do to assist you, please let us know. Warm regards, Team Aquability

“Fantastic bath and finish in the whole bathroom. So pleased and recommend to all my friends. 5 stars.”

Helpful Report

Dear Mr and Mrs Courtenage, Thank you this wonderful review and for recommending us to all of your friends! It's lovely to hear how happy you are with the finished bathroom and with the new walk-in, lay-down, "Simplicity" bath. Thank you again for choosing Aquability for your bathing needs and for taking the time to share your experience. We really appreciate your kind words and support. Warm regards, The Aquability Customer Service Team

“Lovely finish to the bathroom. Great service all the way through. Highly recommend.”

Helpful Report

Dear Mr and Mrs Harris, Thank you so much for this wonderful feedback and for the recommendation. It's fantastic to hear that you are happy with the bathroom finish and with the service you received from us throughout the sales and installation process. It was an absolute pleasure serving you, and we hope that you enjoy the benefits of your new bathroom (with walk-in bath) for many years to come. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,891 reviews