Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,521 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,521 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything from start to finish was very well organised and everyone who we have spoken to or who have visited our home have been a pleasure to deal with. The lads that completed the installation were very hard working and clean and tidy. The new shower looks great and was completed by 3pm.”

Helpful Report

Dear Mrs Watts, Thank you so much for sharing your experience! We’re delighted to hear that everything was well organized and that our team was a pleasure to deal with. It’s wonderful to know that the installation went smoothly and that the installers left your space clean and tidy. Enjoy your beautiful new shower! Warm regards, The Aquability Customer Service Team

“The installation of our new shower went really well and Chris the installer was hard working and completed everything well within the day.”

Helpful Report

Dear Mr Ratner, Thank you for your wonderful review! We're so pleased to hear that Chris did such a great job with your shower installation and that everything was completed in a timely manner. Your satisfaction is our top priority! Thank you for choosing Aquability and for recommending us. Warm regards, The Aquability Customer Service Team

“Fitters and electrician were very efficient and polite. Can't fault the company at all I would highly recommend.”

Helpful Report

Dear Mrs Buckley, Thank you so much for your kind words. We're delighted to hear that our fitters and electrician were efficient and polite. Your recommendation means the world to us, and we truly appreciate your support.. Warm regards, The Aquability Customer Services Team

“5 Star Service”

Helpful Report

Dear Valued Customer, Thank you for the five star rating! We’re so pleased to hear you had a great experience with our service. Your satisfaction is our top priority, and we truly appreciate you sharing your positive feedback. Warm regards, The Aquability Customer Services Team

“Very happy with installation. Electrician found existing fault and put right. I would recommend Aquability definitely. Great workmanship”

Helpful Report

Dear Mrs Haskell, Thank you for your five-star review! We’re delighted to hear that you’re pleased with the installation and that our electrician was able to identify and rectify the pre-existing fault. Your kind words about our workmanship are truly appreciated, and we’re grateful for your recommendation. Kind regards, The Aquability Customer Service Team

“The new shower has been a big help as I was struggling to use my old bath. Fitter did a really good job and the shower looks like it has always been there. Very happy”

Helpful Report

Dear Mrs Balshaw Thank you so much for your lovely review and the five-star rating! We're so pleased to hear that your new shower has made such a positive difference for you and that our fitter did a great job. It's wonderful to know that it blends seamlessly into your space and that you're happy with the final finish. Thank you for taking the time to share your experience. We really appreciate your support. Warm regards, The Aquability Customer Service Team

“Happy with the word being carried out. I’m happy with my bath. Very clean and tidy. Adam and Paul was excellent. I would highly recommend Aquability.”

Helpful Report

Dear Mrs Narayan, Thank you so much for your fantastic review! We're pleased to hear that you're happy with your new bath and that Adam and Paul provided excellent service while keeping your home clean and tidy. Thank you for recommending Aquability. Warm regards, The Aquability Customer Service Team

“Simon worked like a Trojan for 8 hours and did an immaculate job. The bath is a perfect match for our old but loved Sorrento blue sink and loo. I wish he'd warned me not to touch it for a few hours though, because I unwittingly leaned on it to look in and admire it after he'd gone, and ruined a line of clear mastic that was so perfect, it was invisible. I'm keeping a towel folded over it to hide what I did, but I'm so cross with myself.”

Helpful Report

Dear Jane, Thank you so much for your glowing review! We're thrilled to hear that Simon did such an immaculate job and that your new bath perfectly matches your beloved Sorrento blue sink and loo. We're sorry about the mastic getting spoiled. It does need 24 hours to set. We will be arranging an inspector to visit and if it can be cleaned off without scratching the bath, he can re-apply it neatly so that you won't have to be cross with yourself anymore. We look forward to seeing you again soon. Warm regards, The Aquability Customer Service Team

“Everything from start to finish was very well organised. Danny and Ethan the installers were very hard working and left our home clean and tidy.”

Helpful Report

Dear Mrs Ford, Thank you for your kind words! We're so pleased to hear that everything was well organized from start to finish and that Danny and Ethan left your home clean and tidy. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards, The Aquability Customer Service Team

“The new installation went really well and Danny the fitter was very efficient and tidy. The shower goes really well with our existing tiles.”

Helpful Report

Dear Mrs Adams, Thank you for your wonderful feedback! We're delighted to hear that Danny provided efficient and tidy service and that your new shower complements your existing tiles beautifully. Your satisfaction means so much to us. Warm regards, The Aquability Customer Service Team

“The shower module installation went really well. Gary the installer was excellent and very hard working. He left no mess and was very clean and tidy. The finish of his workmanship was excellent and the end result looks amazing.”

Helpful Report

Dear Mr and Mrs Hurst, Thank you for your fantastic review! We’re thrilled to hear that Gary did an excellent job with the shower module installation and that the end result looks amazing. Thank you for choosing Aquability and for the recommendation. Warm regards, The Aquability Customer Service Team

“Can’t fault the shower. What the company said they would do they did. Two good fitters turned up. They forgot the grab rail but I called the next day and had someone round within the hour.”

Helpful Report

Dear Mr Griffiths, Thank you for your fantastic review! We're thrilled to hear that you can't fault the shower and that our team delivered on their promises. It's great to know that our fitters were able to assist you promptly after addressing the grab rail. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, The Aquability Customer Service Team

“The installation of our new shower cubicle went really well. The installer Gary was very helpful and left no mess. The rubbish was collected promptly the next day.”

Helpful Report

Dear Mr Broxham, Thank you for your five star review! We're delighted to hear that Gary provided helpful service during the installation of your new shower cubicle and that everything was left neat and tidy. It's always great to know that our team is making the process smooth for our customers. Thank you for your support! Kind regards, The Aquability Customer Service Team

“The installation went really well, many thank to Gary for completing a lovely job. He was clean, tidy and nothing was too much trouble.”

Helpful Report

Dear Mrs Crocker Thank you for the wonderful feedback! We're so glad to hear that Gary completed a lovely installation and that he was clean, tidy, and accommodating. Your satisfaction is our priority, and it's fantastic to know that you had a positive experience. Warm wishes, The Aquability Customer Service Team

“Oh I’d rate it all a 5. The fitter was brilliant and really clean and tidy, absolutely fantastic. The rubbish went the same day. Service excellent, is recommended them to anybody.”

Helpful Report

Dear Mrs Sorkin, Thank you for your fantastic review! We're delighted to hear that our fitter impressed you with their brilliant, clean, and tidy work. It's great to know that the rubbish was taken away the same day—we always aim for excellent service! We really appreciate your feedback and recommendation. Warm regards, The Aquability Customer Service Team

“Electrician has given me good advice. Bath was installed to a high standard and everywhere was left clean and tidy.”

Helpful Report

Dear Mr Newton, Thank you for the positive feedback! We're thrilled to know that our electrician offered you valuable advice and that the bath installation was done to such a high standard. It's great to hear that everything was left clean and tidy as well. Your satisfaction is very important to us! Kind regards, The Aquability Customer Service Team

“We have had a lovely installation completed by Chris. The new bath is great to use and makes getting a bath a pleasure. Everything was very well organised and Chris explained how to use everything in detail when he finished. He was very clean and tidy.”

Helpful Report

Dear Mrs Farthing, Thank you for your lovely comments! We're so glad to hear that you're pleased with the installation and that bathing is a pleasure again! It’s great to know that everything was well organized and that Chris took the time to explain everything in detail. Your satisfaction is our priority, and we appreciate your kind words about his cleanliness as well. Warm regards, The Aquability Customer Service Team

“superb service from delivery to installation. The fitter was efficient and left my bathroom clean and tidy. Although your brochure quoted fitting in one day I was a bit sceptical, however that's how it was and I needn't have had any concerns, everything is fine and fitted to the highest standard.”

Helpful Report

Dear Valued Customer, Thank you for your fantastic review! We're delighted to hear about your positive experience with our service from delivery to installation. It's great to know that our fitter left your bathroom clean and tidy and that everything was installed within the one-day timeframe. Warm regards, The Aquability Customer Service Team

“Would highly recommend Aquability, they were very quick and left no mess at all , very good aftercare too .”

Helpful Report

Dear Mr and Mrs Norton, Thank you so much for your fantastic review! We're so pleased to hear that you found our service quick and that our team left no mess behind. It’s great to know that the aftercare met your expectations as well. Thank you for your kind comments. Warm regards, The Aquability Customer Service Team

“Good tidy job. Friendly workman. Everyone had been clean. Happy with the job overall”

Helpful Report

Dear Mr Hockman, Thank you for your wonderful review! We're delighted to hear that you were happy with the job and found our workmen friendly and tidy. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,521 reviews