Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,709 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,709 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s an A1 job and I’m so very happy with it. I give it the best score possible.”

Helpful Report

“Communication, delivery, installation throughout was exceptional. Fitter was very friendly and prompt as was the electrician. I would highly recommend Aquability.”

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“Everything has ran smoothly. Every engineer has been on time. I was informed of everything the whole way through. Excellent service”

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“I’ve given the shower the best score cause it sits in well and they’ve made it look part of the bathroom. Very happy customer.”

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“Perfect is the only word I need. Shower is perfect plumber was perfect, whole process was perfect.”

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“Fitters did a really good job and was done in the day which was convenient. The shower has a big help it has made it a lot easier for my wife to shower. The only negative I can say is the noise of the waste pump is quite noisy”

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“Fantastic service shower is fantastic. So neat and tidy. Cleaned up everywhere after. Amazing from start to finish.”

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“Both fitter and electrician did a great job, both very clean and tidy and very polite. Whole process was great and I would recommend 100%”

Helpful Report

Dear Mrs Crook Thank you for taking the time to share your excellent feedback. We’re delighted to hear that both the fitter and electrician were clean, tidy, and polite, and that the whole process went smoothly. We’ll pass your kind words to the team. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“I am extremely delighted with my new shower both Mike and Phil worked very hard. The whole process has been brilliant.”

Helpful Report

Dear Mr Edmonds, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that you’re extremely happy with your new shower and that Mike and Phil worked hard. We’ll pass your kind words to the team. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Very efficient, clean and tidy. The team worked very hard to get the job done in good time. Working around the difficulties of an old house with a small oddly shaped bathroom. We now have a new electric shower with a new separate fuse board. Very impressed. Thanks for all your hard work.”

Helpful Report

Dear Mrs Smith, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that the team’s efficiency, cleanliness, and care helped you navigate the challenges of an old house and that you’re happy with the new electric shower and fuse board. Thank you for recommending our company. We really appreciate your support. Warm regards, The Aquability Customer Service Team

“Overall from start to finish I am very satisfied. Happy with the electrical checks to make sure everything is safe. Fitters did a very good job”

Helpful Report

Dear Mr Mason, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that you’re very satisfied with the electrical checks and that the fitters did a very good job. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Great dealing with this company from start to finish. Simon the surveyor came out twice to see us and explain everything and measure up and give us a quotation. He was friendly and easy to get along with and not pushy. The sales office kept in touch and let us know when the shower was ready to deliver and install. The delivery was on time and the delivery people were friendly and carefully carried it upstairs to store it. The fitter (Chris) was friendly and efficient and got the job done quicker than expected. Rubbish was collected next day as promised. Very pleased with our new shower.”

Helpful Report

Dear Mr and Mrs Robinson, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that Simon the surveyor was friendly and thorough, and that the delivery and installation went smoothly with Chris. We hope you enjoy the benefits of your new shower for many years to come. Warm regards, The Aquability Customer Service Team

“Fantastic job, especially the shelf at the end. He’s really fitted the shower in well”

Helpful Report

Dear Mr Fraser, Thank you for taking the time to share your excellent feedback. We’re thrilled you’re pleased with the installation and will pass your kind words to the team. Thank you again for your recommendation and support. We really appreciate it. Kind regards, The Aquability Customer Service Team

“Shower is fantastic wish we would have done it sooner. Getting in and out now is so much easier.”

Helpful Report

Dear Mr and Mrs Evans, Thank you for taking the time to share your experience. We’re delighted to hear that the shower has been a fantastic addition to your home and has made life easier for you. Thank you again for the positive feedback and for recommending us to others. We really appreciate your kind words. Warm regards, The Aquability Customer Service Team

“Very happy with the shower but not do much with the noisy ware pump. Paul was very clean and tidy, on time and polite. Electrician was great also and very helpful. I would recommend Aquability and have no complaints about the whole process.”

Helpful Report

Dear Mrs Kay, Thank you for taking the time to review our company. We’re delighted to hear that you’re happy with the shower and that the fitter and electrician were clean, on time, and helpful. We’ll pass your kind words to Paul and the team. We'll also send a field installations manager to site to see if it is possible to remove the pump or adjust the settings to reduce the level of noise. A colleague will be in touch to arrange this in the very near future. Warm regards, The Aquability Customer Service Team

“Nice job very well done. I would recommend Aquability”

Helpful Report

Dear Mr Banthorpe, Thank you for taking the time to share your excellent feedback. We’re delighted you’re pleased with the work and would recommend Aquability. We’ll pass your kind words to the team. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“So pleased. Shower is fantastic. The toilet and vanity unit are great fits into the bathroom amazing. Lovely neat job. Great service from start to finish.”

Helpful Report

Dear Mr and Mrs Dixey, Thank you for taking the time to post this fantastic review. We’re delighted you’re pleased with the shower, toilet, and vanity unit, and that you found the installation neat and the service. from start to finish, excellent. Thank you so much for the wonderful feedback. We really appreciate your kind words! Warm regards, The Aquability Customer Service Team

“Excellent from start to finish. Fitter and electrician were both clean tidy and friendly and the bath is amazing.”

Helpful Report

Dear Mrs Martin, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that the fitter and electrician were clean, tidy, and friendly, and that you’re enjoying the bath. We’ll pass your kind words to the team. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Fitter was very neat and tidy. He was very quick and efficient as the electrician was as well. Everyone has been Very thorough and polite”

Helpful Report

Dear Mrs Watkins, Thank you for the wonderful feedback! We’re delighted to hear that the fitter and electrician were neat, tidy, quick, and thorough, and that you found everyone polite to deal with. Thank you for choosing Aquability and for recommending us. Warm regards, The Aquability Customer Service Team

“Very pleased, we are extremely happy with our new shower. Stacey did a wonderful job, a real credit.”

Helpful Report

Dear Mr. and Mrs Fuller, Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that you are extremely happy with your new shower module. It's also fantastic to know that Stacy made a positive impression and provided you with exceptional service—he truly is a valued member of our team. Your satisfaction is our top priority, and it's fantastic to know that we were able to help you maintain your independence at home. If there's anything more we can do for you, please don't hesitate to reach out. Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,709 reviews