Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,929 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased, wish I had it done sooner......love my new shower”

Helpful Report

Dear Mr Maylor, Thank you for taking the time to share your positive experience with our company. We're delighted to know that you love the new shower module and that your only regret was not making the change sooner. We hope you enjoy the benefits of easy, safe showering for many years to come. Thank you again for your recommendation and support. Warm regards The Aquability Customer Team

“So pleased would recommend aquability to anyone, the spa bath is great.”

Helpful Report

Dear Mrs Dever, Thank you for the fabulous five-star feedback. It's great to hear that you are enjoying the benefits of the new walk-in bath and the hydrotherapy spa feature in particular. Thank you for also for recommending us. We really appreciate your kind comments and support. If there is anything more we can help you with, please get in touch. We would be delighted to assist you. Warm regards, The Aquability Customer Service Team

“Everything was fine. I was amazed what the fitter could do in be day on his own. Unbelievable. The installation follow up and outcome was great. I would recommend Aquability it was so trouble free.”

Helpful Report

Dear Miss Mckenzie, Thank you for your kind comments, which we will pass on to your installer, Paul. It's great to know that you appreciated the level of expertise, skill and hard-work displayed by our fitting teams to ensure that almost all of our installations are completed in just one day, keeping disruption to a minimum. Thank you so much for sharing your experience and recommending us to others. Enjoy your new shower! Warm regards, The Aquability Customer Service Team

“Danny the fitter worked really hard and did a great job. Happy with the overall end product”

Helpful Report

Dear Miss Simcox, Thank you for this wonderful feedback. It's great to hear that our installer Danny completed an excellent job and that you are happy with the new shower module. Thank you so much for choosing Aquability for your showering needs and for recommending us. We really appreciate your support. Kind regards, The Aquability Customer Service Team

“Very happy with my new shower. The fitter was very pleasant and so was the electrician, both were very clean and tidy. Office communication was good and I am very happy with the whole installation. I would recommend Aquability!”

Helpful Report

Dear Mrs Gillson, Thank you very much for the five star rating! It's great to know that you're happy with the new shower, the communication throughout the process and the professionalism of our field staff. We really appreciate your comments and hope that you continue to enjoy all the benefits of the new easy-access shower for many years to come. Warm regards, The Aquability Customer Service Team

“Very pleased with the shower. There was an initial issue with some piping under the bath being replaced, but Paul, the fitter, was able to work out a solution and completed the installation efficiently and cleanly. All the work from initial visit to collection of the removed bath was done well and in time frames given.”

Helpful Report

Dear Mr and Mrs Francis, Thank you so much for the five star rating! It's great to know that our fitter, Paul was able to resolve the issue with the existing pipework on the day of installation and that you are happy with the new shower and the service you received. We really appreciate your feedback and support. Kind regards, The Aquability Customer Service Team

“Happy with the shower. All the lads that have attended have been very good and polite.”

Helpful Report

Dear Mrs Dowling, Thank you for taking the time to share your experience. It's great to know that you're happy with the new shower and with the service provided by our installation team. Thank you for choosing Aquability and for recommending us. Warm regards, The Aquability Customer Service Team

“Everything has been fantastic 5 out 5”

Helpful Report

Dear Miss Greenaway, Thank you so much for the five star rating! We're delighted to hear that your experience with Aquability has been fantastic and we hope you enjoy the benefits of your new shower module for many years to come! If there is anything more we can do to assist, please do not hesitate to get in touch. Kind regards, The Aquability Customer Service Team

“Very talented fitter. He worked very efficiently and was done in the day. Very pleased with the overall result. Great quality product”

Helpful Report

Dear Ms Paice, Thank you so much for this lovely review and for your kind comments about our installer, Danny! It's great to hear that you are pleased with the quality of the new shower module and that the installation was completed in one day, as promised. Your feedback means a lot to us and we're incredibly grateful to you for taking the time to share your positive experience. We wish you all the best for the future and thank you again for your custom and support. Best regards, The Aquability Customer Service Team

“Very happy with the bath. Simon was very very good”

Helpful Report

Dear Mr Millen, Thank you very much for this fantastic five-star review! It's wonderful to know that you are happy with the new "walk-in and lie-down" "Simplicity" bath installation and with the workmanship of our fitter, Simon. Your kind comments mean a lot to us and we will be sure to share them with all involved. We hope that the new bath with lifting mechanism and water-tight door has helped you to rediscover the pleasures of a relaxing soak once more. However, if you are experiencing any difficulties or have any other questions or queries at all, please call us on 01252 451500 (option2). We would be delighted to assist you. Warm regards, The Aquability Customer Service Team

“I am delighted with my new shower. Simon did a brilliant job fitting it. Fiona was so helpful in designing the shower. I would definitely recommend Aquability. I love everything about it .”

Helpful Report

Dear Mrs Warren, Thank you so much for taking the time to share your positive feedback. We're delighted to hear that you love your new shower and were happy with the service you received from our team; from the helpful guidance provided by our advisor, Fiona, to the brilliant workmanship of our fitter Simon. Your kind words and recommendation mean a lot to us and we are sincerely grateful for your custom and support. Best regards, The Aquability Customer Service Tem

“So pleased the whole shower is fantastic. Such a wonderful company. Thank you aquability.”

Helpful Report

Dear Mr Wade, Thank you for this lovely review! We're so pleased that the new shower has made a fantastic addition to your home. It was a pleasure serving you. Please do not hesitate to get in touch with us if there is anything more we can do to help. Warm regards, The Aquability Customer Service Team

“Really pleased with my new shower, speed of installation was great.”

Helpful Report

Dear Mr and Mrs Spurling, Thank you for these lovely comments! We're so pleased to hear that we were able to install your AquaShower and suite in just two days and that you're happy with the new facilities. We hope you continue to enjoy the benefits for years to come. Many thanks for your support. We really appreciate it. The Aquability Customer Service Team

“I am delighted with my new bath, I would definitely recommend Aquability. The whole process has been so easy, everyone has been extremely helpful from start to finish. The fitter did a wonderful job and left everything clean and tidy.”

Helpful Report

Dear Mrs Edwards, Thank you so much for this wonderful review and for recommending us! It's great to know that you're delighted with the new walk-in bath and the service you received. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you again for your support. Kind regards, The Aquability Customer Service Team

“My new shower is perfect.....I'd give it10 stars if I could! Absolutely love it”

Helpful Report

Dear Ms Hamilton, Thank you for taking the time to share your experience. It's fantastic to know that you love your new easy-access shower module and would award 10 stars if you could! We hope you continue to enjoy the benefits of safe, easy showering for many years to come. Warm regards, The Aquability Customer Service Team

“A wonderful team and experience with aquability. Could not be more pleased. 5 stars.”

Helpful Report

Dear Mr Smith, Thank you for your kind 5-star review. We’re delighted you had a wonderful experience with Aquability. If there is anything else we can assist you with, please let us know. Kind regards, The Aquability Customer Service Team

“The installer of the shower was absolutely fabulous. He was courteous and meticulous in his work. He went over and above to ensure that the shower was properly installed and sorted any problems as they arose. I would use this company again and would recommend them to everyone else.”

Helpful Report

Dear Customer, Thank you so much for sharing your wonderful feedback. We’re delighted to hear that the installer was absolutely fabulous, courteous and meticulous, and went above and beyond to ensure the shower was properly installed and any issues sorted. We truly appreciate your willingness to use and recommend our services. If there is anything else we can assist you with, please do not hesitate to get in touch. Kind regards, The Aquability Customer Service Team

“Very pleased installation was quick and tidy”

Helpful Report

Dear Mr and Mrs Laluvein, Thank you for so much for your kind comments. We're delighted to hear that you're very pleased with the new walk-in bath installation and hope that you enjoy the benefits of a relaxing soak for many years to come. Thank you again for your feedback. Warm regards, The Aquability Customer Service Team

“Everything was very well organised from start to finish. Gary the installer was excellent and his workmanship was of an high quality. He left everything near and tidy and explained how to use the shower in detail before he left.”

Helpful Report

Dear Mr Eccles, Thank you so much for the five star rating! We're delighted to know that you're happy with the new shower module and with Gary's workmanship, in particular, and have passed on your kind comments. We really appreciate you taking the time to share your positive feedback. Warm regards, The Aquability Customer Service Team

“I love the power seat on my new bath makes my life so much easier”

Helpful Report

Dear Mrs Higgs, Thank you for the wonderful five star review! Our powered seats with lifting mechanisms are designed to ensure that taking a relaxing soak in the bath is a safe and pleasurable experience again, so we're delighted to hear that the new bath installation has made such a positive impact on your life! Thank you so much for sharing your experience. Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,929 reviews