Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“100% happy. The bath is great for my wife who’s having a hip replacement. The fitter just got on and did a really good job.”

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“I’m thrilled to bits now I’ve got everything sorted out. I think it’s brilliant. I had a slight problem with the flow rate on the basin but it was promptly fixed by the inspector.”

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“Very happy with all work carried out having new bath fitted by every one company did good job so did all fitters”

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“Everything from start to finish went really well and the job was very organised. Gary the installer and the electrician worked really well and have both completed an excellent installation of our new shower module.”

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“I got the bath for my husband and he’s gone from not bathing to using it 3 times a week and he’s 95. It’s been really useful.”

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“Good timing from everybody. Very friendly service. Well pleased with the shower”

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“Fitter was fantastic bath is really good too. All works as it should and the post inspection was really helpful too.”

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“I would give it a 5 star cause everyone has been very polite and friendly and the bath works lovely”

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“I’m absolutely delighted with the bath. It’s everything I hoped for and more. The installer was excellent too.”

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“From requesting a brochure, to us ordering a bath the service has been excellent Everyone concerned provided good information about cost Delivery and the fitting of the bath Simon who fitted it left everything spotless and the old bath and other waste was collected just an hour after Simon left. We used the bath after 24 hours and found it really easy to use and it is wonderful to be able to have a bath after many months”

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“We were very impressed with the service from start to finish. Paul, who initially visited us, clearly understood our needs and how best to support us. We never felt pressured into purchasing the shower, or a more expensive model than the one we requested. We were shown a quick video of how the installation happened, and a sample of the material used on the walls. This helped us better visualise the whole unit. We were clearly told expected timelines and all promised dates for delivery and installation were met. Scott, who did the installation work, and the Electrician (apologies we can’t remember his name) were efficient and clearly explained the work they were doing. All the work was completed within around 8 hours and everything was cleaned up and we were left with no mess. Everyone we dealt with at Aquability has been polite and friendly and we always felt valued as customers. We would highly recommend them.”

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“Everything went as expected. Happy with my new bathroom the fitters did a great job”

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“So pleased with the shower. It’s amazing, not having to step in and out is great 5 stars.”

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“Everything about the installation has been superb from the product to the fitting team to the final inspection. I can’t fault any of it.”

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“Adam was very good and helpful. Very good service. Paul did a great job and communication with the office was great.”

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“All been brilliant, we had a small problem with the flow rate in the basin taps but it was sorted in no time.”

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“Everything went okay. Very happy with the fitting. Very pleased with the whole job. Highly recommended”

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“Exellent service only 3weeks from enquiry to fitting Simon was very clean and took pride in his work and he kept us in the loop throughout the day this is the second install we have had and can’t fault any part of the process. Thank you aquability, Regards Dave M”

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“The salesman was convincing that his was a superior product, being made to measure rather than a kit made from standard panels. The company was thorough and sent a second engineer to check measurements; measure twice, manufacture once. Delivery and fitting were on time and the fitters were pleasant, thorough and competent. They completed installation earlier than expected. Waste generated was removed very early next day There was a minor leak on first use of the shower; less than 10ml of water. This was attended to efficiently and very promptly. We are extremely pleased with the whole installation and the appearance of it. We would happily recommend Aquability to anyone wanting a new walk in shower. A minor point, but we were pleased to see that all correspondence was well laid out and used good clear correct English. .”

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“Really pleased. I should have had this fitted years ago”

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Aquability is rated 4.9 based on 1,713 reviews