Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,935 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been extremely pleased with my dealings with Aquability. From the first visit from Alan for advice and measuring, through helpful phone calls and reassurance, polite and careful delivery, to the extremely professional fitting by Danny Berry. Finally, the wonderful experience of using the bath, taking away the fear of falling. The whole experience has been exceptional and worth every penny! Many thanks, kind regards Mrs Draper”

Helpful Report

Dear Customer, Thank you for this wonderful feedback and the five star rating! We're thrilled to hear that the new Simplicity bath has helped you so much and that the whole experience has been exceptional. Alan and Danny were also delighted to read your kind words. We hope you continue to enjoy all the benefits of the new walk-in bath for years to come. If there is anything else we can do to help, please do not hesitate to contact us again. Warm regards, The Aquability Customer Service Team

“The installation went really well and the finished results look far better than we expected. This is the second time we have used Aquability and we are more than happy to recommend them.”

Helpful Report

Dear Mr and Mrs Sykes, Thank you for this wonderful review and for choosing Aquability for a second time to replace a bath with an easy access shower. We're so pleased that the installation went well on both occasions and thank you for your continued custom and for recommending us to others. It's been a pleasure serving you! Warm regards, The Aquability Customer Service Team

“No mess, no stress, so easy.......i absolutely it”

Helpful Report

Dear Ms Healy, Thank you very much for this wonderful feedback and the five star rating. We're so pleased to hear that you love the new shower module and that the installation was stress free and simple, as promised. We wish you all the best for the future. Thank you again, The Aquability Customer Service Team

“Process was very easy and I'm pleased”

Helpful Report

Dear Mrs Smith, Thank you for taking the time to share your experience and for the five star rating! We're delighted to hear that you are pleased with the new walk-in bath and that the sales and installation process went smoothly. If there is anything else we can do to assist you, please do not hesitate to contact us again. Wishing you all the best for the future, The Aquability Customer Service Team

“Very prompt and a speedy job done to a high standard. Very pleased”

Helpful Report

Dear Mrs Snow, Thank you so much for your kind comments that have been passed on to your installer, Stacey and the rest of the team. We're so pleased to hear that you are happy with the new walk-in bath and hope that you enjoy the benefits for many years to come. Warm regards, The Aquability Customer Service Team

“So pleased. It’s an amazing bath. Service was excellent.”

Helpful Report

Dear Mrs Cockburn, Thank you for your lovely review. It's great to know that you're pleased with the new walk-in bath and with the service you received from us. Thank you for taking the time to share your experience. Warm regards, The Aquability Customer Service Team

“Very happy with the overall product. Fitter was very quick and efficient”

Helpful Report

Dear Mrs Farrow, Thank you so much for this wonderful review. We're delighted to know that you're happy with the new walk-in bath and will pass on your kind comments to our installer, Paul. If there is anything else we can assist you with, please do get in touch. Best wishes, The Aquability Customer Service Team

“The installation went well and our new bath is a lot easier to use compared to our old bath which was getting too difficult to get in and out.”

Helpful Report

Dear Mr and Mrs Whittle, Thank you so much for sharing your experience. We're so pleased to hear that the installation of your new walk-in bath went smoothly and that you are now able to enjoy bathing in safety again. If there is anything else we can do to help, please do not hesitate to contact us. Warm regards, The Aquability Customer Service Team

“Happy with everything overall. The new bath has been a big help for me to get in and out.”

Helpful Report

“Absolutely first class. I love my new shower. The two fitters were excellent, first class service. They asked me to check everything over and any little detail they took care of.”

Helpful Report

“5 star product....love it”

Helpful Report

“We were very impressed with every member of staff including the sales representative, delivery team and installer. They were courteous, helpful and extremely conscientious. All work was carried out as per schedule. The staff ensured that we understood the nature of the task as well as the use of equipment after installation. Care was taken with our household items and a high level of cleanliness was maintained throughout the operation. We are delighted with our new shower.”

Helpful Report

“Aquability made us happy from start to finish customer service was good price and delivery was good and the fitting of our complete was very good there was no mess and all the staff was helpful and very professional”

Helpful Report

“Workmen were very polite and took pride in their work. Site was thoroughly cleaned up after job was completed.”

Helpful Report

“Would like to say thanks to everyone at Aquability, you've all been great from sales to fitters to support A*”

Helpful Report

“Very pleased, lnstaller was great and my new shower is perfect”

Helpful Report

“So pleased from start to finish aquability has been nothing short of incredible. Highly recommend.”

Helpful Report

“Really happy with my new shower”

Helpful Report

“We are very pleased with the new shower. The fitter was excellent”

Helpful Report

Dear Mr Boorman, Thank you for letting us know you're pleased with the new shower module and with our installer, Mike. We really appreciate your feedback and hope you enjoy the benefits of the new installation for years to come. Kind regards, The Aquability Customer Service Team

“Excellent service, very pleased with the shower. Both the men that fitted were brilliant.”

Helpful Report

Dear Mrs Davey, Thank you so much for choosing Aquability and for your kind words. We will be sure to pass them on to the installations team. If there is anything more we can do to help, please do not hesitate to contact us. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,935 reviews