Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All went smoothly. Very happy with the job overall”

Helpful Report

Dear Mr Lindley, Thank you for the positive rating and for sharing your feedback. We really appreciate your custom and support. Warm regards, The Aquability Customer Service Team

“Fitter was great and the bath itself has really helped our needs.”

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“We were very impressed with the service received from start to finish. The initial visit felt very personal with no pressure & a simple quote was given there & then. The waiting time for installation was very reasonable & the bath & shower were actually fitted earlier than scheduled. Everything was left clean & tidy & the installation looked just like the photos in the brochure. The operatives were very friendly & helpful and explained fully how it all worked. I wouldn't hesitate to recommend Aquability.”

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“Brilliant service very pleased.”

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“Lovely shower. Excellent service couldn’t be happier.”

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“Lovely Looking shower. Does what we need. Very pleased.”

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“Fantastic service. Shower fits together great and most important I feel safe getting in and out.”

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“Amazing service. Shower is fantastic. Very well put together and most important I feel safe getting in and out.”

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“Superb job completed, fitter was fast and efficient. Follow up electrician was great and very helpful. The office communication was excellent and very smooth. Very happy with the company.”

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“We are very pleased with our walk in shower module which was installed by an excellent tradesman who was careful and friendly. Arrival times both for delivery and the installer were kept. The delivery men were thoughtful and friendly. Thank you.”

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“The survey took place soon after our initial enquiry, and the ordering process was straightforward, with clear information provided. The installation team was very efficient, fininshing the job to a high standard in only half a day. We are very pleased with the walk in shower: a great improvement over the exisiting shower over bath.”

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“Aquability are one of the most professional companies you could use. From our initial phone call to the final collecting of our rubbish everything went smoothly. We were kept informed of the progress of our new shower installation and when it was fitted it took approximately 6 hours including the clearing up of any mess and the explanation as to how to use it etc. The following day a company came to collect all the rubbish. We are absolutely thrilled with the new shower. I would recommend Aquability wholeheartedly.”

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“Due to my changing medical conditions it was necessary to urgently change my bath for a walk in shower. I am very happy with all the work carried out by Aquability all to a very high quality.”

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“Excellent shower, excellent fitters, excellent all round. It’s at least a 5 star.”

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“We will give this a 5 definitely. The company was very helpful and everything works as it should. Top job.”

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“Although I thought the price quite high I am very pleased with my new shower. The installer came at 8.00 and worked solidly all day and left the bathroom clean and tidy.”

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“The walk-in shower is exactly what I was looking for. I can now wash my feet sitting down - no need to teeter on one leg. Good design and the process of talking to the company rep, and placing the order was easy. The installation was achieved in about 8 hours by a cheerful fitter who took pride in his work. All the debris was removed from the drive later. I am very happy with my purchase.”

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“We’ve done another review but we’ll do one on here as well. We are over the moon with the new product and the fitter was great. No complaints here!”

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“Happy with the shower, Simon was a lovely and kept everything clean and tidy, he even swept the garage.”

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“Install very smooth and on day agreed. Everything seems good so far.”

Helpful Report

Aquability is rated 4.9 based on 1,713 reviews