Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,557 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fitter was very quick and did a nice job.”

Helpful Report

Dear Mrs Wood, Thank you for your fantastic review! We’re so glad to hear that our fitter, Paul did a nice job for you and completed the installation in one day, as promised. We hope that you are happy with your new bath and thank you for your custom and support. Warm regards, The Aquability Customer Service Team

“Very happy with the work the fitter did. Very efficient. Shower looks amazing. Happy with everything from start to finish no fuss at all”

Helpful Report

Dear Mrs Stephenson, Thank you so much for your fantastic review! We’re delighted to hear that you are very happy with the work of our fitter and that your shower looks amazing. It’s wonderful to know that your experience was smooth and fuss-free from start to finish. We truly appreciate your kind words! Warm regards, The Aquability Customer Service Team

“Happy with the job done. No issues at all. Fitters did a really good job”

Helpful Report

Dear Mr Howe, Thank you for your fantastic review! We're delighted to hear that you were happy with the work carried out and that our fitter, Gary provided you with a high-quality installation. Your feedback means a great deal to us. Thank you again for your support! Warm regards, The Aquability Customer Service Team

“Overall we are really pleased. The shelf is a little too high on the left but that’s no one’s fault. The service was good, the fitter was helpful and the inspector even took my old curtain rail down for me.”

Helpful Report

Dear Mr Mills, Thank you for your thoughtful review! We’re thrilled to hear that you’re pleased with the service and that our fitter was helpful during the process. We also appreciate your understanding regarding the shelf height. Currently the optional upper and lower moulded shelves are only available at standard heights, but we have passed on your comments to the product development team. Thank you again for sharing your experience! Warm regards, The Aquability Customer Service Team

“Everything from the start to the end was very well organised. The installer worked tirelessly and he’s completed a lovely job of installing our new shower.”

Helpful Report

Dear Mr and Mrs Ginty, Thank you so much for your wonderful review! We’re thrilled to hear that everything from start to finish was well organised and that our installer, Scott made such a positive impression with his hard work. We're so grateful to you for taking the time to share your experience and for the kind comments. Warm regards, The Aquability Customer Service Team

“Excellent job we are both very pleased. The bath is lovely.”

Helpful Report

Dear Mr Rowley, Thank you so much for your wonderful review! We're absolutely delighted to hear that you're both pleased with the walk-in bath. Your satisfaction is our top priority, and your feedback truly brightens our day. Warm regards, The Aquability Customer Service Team

“The installation of my new shower went very smoothly. Daniel the installed worked very hard and kept me informed throughout the day of his progress. All the rubbish was collected promptly the next morning. Many thanks.”

Helpful Report

Dear Mr Southwell, Thank you for your wonderful review! We're thrilled to hear that Daniel made a great job of installing your shower module and kept you updated throughout the process. It's also great to know that the rubbish was collected promptly. Your satisfaction is our priority, and we truly appreciate your feedback! Warm regards, The Aquability Customer Service Team

“I found them speedy, efficient and helpful. The shower is great and the fitter went the extra mile. I’ve also left a good review on trust pilot.”

Helpful Report

Dear Mrs Howard, Thank you for taking the time to leave another wonderful review! We're thrilled to hear that you found our service speedy, efficient, and helpful. It's fantastic that you love your new shower and that our fitter went the extra mile for you. Your feedback is greatly appreciated and will inspire our team to keep delivering excellent service. Warm regards, The Aquability Customer Service Team

“The installation of my new shower went very well. Gary the installer completed a lovely job installing everything. He worked very hard and was clean and tidy. The electrician that followed him was polite and explained everything along the way.”

Helpful Report

Dear Mrs Wilson, Thank you so much for your wonderful review! We're delighted to hear that the shower installation went smoothly and that Gary did a lovely job. It's great to know that our team was hardworking, clean, and tidy, and that the electrician provided clear explanations along the way. Thank you again for this lovely feedback. Warm regards, The Aquability Customer Service Team

“My new shower is excellent - practical and elegant looking. George did a great job in one day. Impressive.”

Helpful Report

Dear Diane, Thank you for your wonderful review! We’re thrilled to hear that you love your new Easy Access shower module and find it both practical and elegant. It's also fantastic to know that our installer, George made such a great impression with his hard work. Thank you again for your feedback and support. Best wishes, The Aquability Customer Service Team

“Very pleased with my new bath”

Helpful Report

Dear Mrs Fleming, Thank you for your wonderful review! We're so pleased to hear that you are delighted with your new walk-in, lie-down bath with powered seat. Your satisfaction is our top priority. Thank you again for your support. We really appreciate it! Warm regards, The Aquability Customer Service Team

“The organisation and installation went really well. Danny the installer worked really hard and he’s completed a level job that we are very pleased with.”

Helpful Report

Dear Mr and Mrs Eccles, Thank you so much for your wonderful review! We're thrilled to hear that the organization and installation went smoothly, and that Danny’s hard work met your expectations. Your satisfaction is so important to us, and we truly appreciate your kind words. Warm regards, Team Aquability

“The installer Gary worked extremely hard and he put a full shift in to make sure everything was completed in the day. He was very tidy and left our home spotless.”

Helpful Report

Dear Mr Howe, Thank you for your wonderful review! We’re delighted to hear that Gary worked hard to complete the installation in a single day and left your home spotless. Thank you for taking the time to share your experience! Warm regards, Team Aquability

“From start to finish all engineers have been magnificent. Would recommend to anybody”

Helpful Report

Dear Mr Brocklesby, Thank you so much for your wonderful review! We're thrilled to hear that you found our engineers magnificent throughout the process. Your recommendation means a lot to us. Thank you again for your kind words. Warm regards, The Aquability Customer Service Team

“The installation went really well. Scot and Ben have completed a lovely job. They both worked hard and were a pleasure to have in our home.”

Helpful Report

Dear Mr. and Mrs Green, Thank you so much for your wonderful review! We're thrilled to hear that Scot and Ben did a lovely job during the installation and that you enjoyed having them in your home. Your kind words are truly appreciated. Warm regards, Team Aquability

“Very happy with the shower. Paul was great and did a wonderful job. Electrician was very good and rectified an issue whilst here. Would recommend Aquability highly.”

Helpful Report

Dear Mr and Mrs Harris, Thank you so much for your wonderful review! We're delighted to hear that you are very happy with your shower and that Paul and the electrician provided excellent service. Your recommendation means a lot to us, and we’re grateful for your support. Warm regards, Team Aquability

“Fantastic service. Shower works great. All the rubbish was collected the same day. Amazing service.”

Helpful Report

Dear Mr Lilley, Thank you for your amazing review! We are thrilled to hear that you had a fantastic experience with our service and that your shower is working great. It’s wonderful to know that we promptly collected everything as well. Your kind words are truly appreciated! Thank you once again for your support! Warm regards, Team Aquability

“The installation went well and the installers were clean and tidy.”

Helpful Report

Dear Mr. Daniels, Thank you for your wonderful review! We’re pleased to hear that the installation of your shower module went smoothly and that our team maintained a clean and tidy work environment. Thank you again for taking the time to provide feedback. We really appreciate it. Warm regards, The Aquability Customer Service Team

“Excellent service. Really pleased with the work.”

Helpful Report

Dear Mrs Lawson, Thank you for your excellent review! We're thrilled to hear that you're pleased with the service and the work provided. Your satisfaction is our top priority, and we look forward to serving you again in the future. Warm regards, The Aquability Customer Service Team

“Fantastic. The bath is great and the finish is outstanding. 5 stars all round.”

Helpful Report

Dear Mrs Goddard, Thank you for your fantastic review! We’re delighted to hear that you’re enjoying your bath and that the finish has exceeded your expectations. Your kind words truly motivate us. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,557 reviews