Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,558 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the whole process. Very nice shower. Simon was very good as was follow up electrician. Would recommend Aquability”

Helpful Report

Dear Mr Pain, Thank you for the lovely feedback. It's great to hear that you're happy with the new shower module and that the entire process went smoothly. Your recommendation means a lot to us! Warm regards, The Aquability Customer Service Team

“The job was done efficiently and everything went to plan. Each team involved did a good job”

Helpful Report

Dear Mr Watson, Thank you for your fantastic review! We're so pleased to hear that everything went according to plan and that our team performed efficiently. Your kind words mean a lot to us! Warm regards, The Aquability Customer Service Team

“The only disappointment was the time it took to remove the rubbish. The shower fitting went without fault. Thank you to the two fitters.”

Helpful Report

Dear Valued Customer Thank you very much for your wonderful review and five star rating! We're glad to hear the shower fitting went smoothly and that our fitters made a positive impression. We apologize for the delay in removing the rubbish and appreciate your understanding. Your feedback helps us improve our services, so we would be very grateful if you could also contact us at customerservice@aquability.com regarding the late collection of the rubbish from site, if you haven't already, in order that we can record the incident and raise this with our contractor. Thank you again for your feedback and support. We really appreciate it. Warm regards, The Aquability Customer Services Team

“Phil was fantastic. Talked though everything he was doing. Very pleased.”

Helpful Report

Dear Mrs Warden Thank you so much for your wonderful review! We’re delighted to hear that Phil provided fantastic service and kept you informed throughout the process. Your satisfaction means a lot to us. Warm regards, The Aquability Customer Service Team

“The new shower installation went really well and the installer Daniel completed a lovely job. He was very helpful and polite and made me feel at ease when working in my home. My new shower is a pleasure to use and is a lot easier to use compared to my old bath.”

Helpful Report

Dear Mrs Whiteley, Thank you so much for your fantastic review and the five-star rating! We're thrilled to hear that your new shower installation went smoothly and that Daniel made you feel at ease while working in your home. It's wonderful to know you're enjoying the ease and pleasure of using your new shower compared to your old bath. Kind regards, The Aquability Customer Services Team

“We had a rep come and explain the process, measure up and give us a price, he was very helpful and professional, we signed up and they duly gave us a date to install the shower, as we needed a new basin it would take 2 days, Simon turned up on time and started straight away, he was very good and kept us up to date with all he was doing, we can't fault him he was great and has done a really first class job, so pleased and the shower looks great. Ì”

Helpful Report

Dear Catherine, Thank you so much for your fantastic review! We’re delighted to hear that our representative provided excellent service and that Simon did a great job with your shower installation. It's wonderful to know you’re pleased with how everything turned out. We really appreciate your kind words and support. Thank you so much for your feedback and for choosing Aquability. Warm regards, The Aquability Customer Service Team

“Fantastic service. The spa bath is amazing. Could not be more pleased, whole service from start to finish was fantastic. Highly recommend.”

Helpful Report

Dear Mr Wilkes, Thank you so much for your amazing review and five-star rating! We’re delighted to hear that you’re enjoying your spa bath and that our service from start to finish exceeded your expectations. Your recommendation means the world to us! Warm regards, The Aquability Customer Services Team

“Everything from start to finish was very well organised and everyone who we have spoken to or who have visited our home have been a pleasure to deal with. The lads that completed the installation were very hard working and clean and tidy. The new shower looks great and was completed by 3pm.”

Helpful Report

Dear Mrs Watts, Thank you so much for sharing your experience! We’re delighted to hear that everything was well organized and that our team was a pleasure to deal with. It’s wonderful to know that the installation went smoothly and that the installers left your space clean and tidy. Enjoy your beautiful new shower! Warm regards, The Aquability Customer Service Team

“The installation of our new shower went really well and Chris the installer was hard working and completed everything well within the day.”

Helpful Report

Dear Mr Ratner, Thank you for your wonderful review! We're so pleased to hear that Chris did such a great job with your shower installation and that everything was completed in a timely manner. Your satisfaction is our top priority! Thank you for choosing Aquability and for recommending us. Warm regards, The Aquability Customer Service Team

“Fitters and electrician were very efficient and polite. Can't fault the company at all I would highly recommend.”

Helpful Report

Dear Mrs Buckley, Thank you so much for your kind words. We're delighted to hear that our fitters and electrician were efficient and polite. Your recommendation means the world to us, and we truly appreciate your support.. Warm regards, The Aquability Customer Services Team

“5 Star Service”

Helpful Report

Dear Valued Customer, Thank you for the five star rating! We’re so pleased to hear you had a great experience with our service. Your satisfaction is our top priority, and we truly appreciate you sharing your positive feedback. Warm regards, The Aquability Customer Services Team

“Very happy with installation. Electrician found existing fault and put right. I would recommend Aquability definitely. Great workmanship”

Helpful Report

Dear Mrs Haskell, Thank you for your five-star review! We’re delighted to hear that you’re pleased with the installation and that our electrician was able to identify and rectify the pre-existing fault. Your kind words about our workmanship are truly appreciated, and we’re grateful for your recommendation. Kind regards, The Aquability Customer Service Team

“The new shower has been a big help as I was struggling to use my old bath. Fitter did a really good job and the shower looks like it has always been there. Very happy”

Helpful Report

Dear Mrs Balshaw Thank you so much for your lovely review and the five-star rating! We're so pleased to hear that your new shower has made such a positive difference for you and that our fitter did a great job. It's wonderful to know that it blends seamlessly into your space and that you're happy with the final finish. Thank you for taking the time to share your experience. We really appreciate your support. Warm regards, The Aquability Customer Service Team

“Happy with the word being carried out. I’m happy with my bath. Very clean and tidy. Adam and Paul was excellent. I would highly recommend Aquability.”

Helpful Report

Dear Mrs Narayan, Thank you so much for your fantastic review! We're pleased to hear that you're happy with your new bath and that Adam and Paul provided excellent service while keeping your home clean and tidy. Thank you for recommending Aquability. Warm regards, The Aquability Customer Service Team

“Simon worked like a Trojan for 8 hours and did an immaculate job. The bath is a perfect match for our old but loved Sorrento blue sink and loo. I wish he'd warned me not to touch it for a few hours though, because I unwittingly leaned on it to look in and admire it after he'd gone, and ruined a line of clear mastic that was so perfect, it was invisible. I'm keeping a towel folded over it to hide what I did, but I'm so cross with myself.”

Helpful Report

Dear Jane, Thank you so much for your glowing review! We're thrilled to hear that Simon did such an immaculate job and that your new bath perfectly matches your beloved Sorrento blue sink and loo. We're sorry about the mastic getting spoiled. It does need 24 hours to set. We will be arranging an inspector to visit and if it can be cleaned off without scratching the bath, he can re-apply it neatly so that you won't have to be cross with yourself anymore. We look forward to seeing you again soon. Warm regards, The Aquability Customer Service Team

“Everything from start to finish was very well organised. Danny and Ethan the installers were very hard working and left our home clean and tidy.”

Helpful Report

Dear Mrs Ford, Thank you for your kind words! We're so pleased to hear that everything was well organized from start to finish and that Danny and Ethan left your home clean and tidy. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards, The Aquability Customer Service Team

“The new installation went really well and Danny the fitter was very efficient and tidy. The shower goes really well with our existing tiles.”

Helpful Report

Dear Mrs Adams, Thank you for your wonderful feedback! We're delighted to hear that Danny provided efficient and tidy service and that your new shower complements your existing tiles beautifully. Your satisfaction means so much to us. Warm regards, The Aquability Customer Service Team

“The shower module installation went really well. Gary the installer was excellent and very hard working. He left no mess and was very clean and tidy. The finish of his workmanship was excellent and the end result looks amazing.”

Helpful Report

Dear Mr and Mrs Hurst, Thank you for your fantastic review! We’re thrilled to hear that Gary did an excellent job with the shower module installation and that the end result looks amazing. Thank you for choosing Aquability and for the recommendation. Warm regards, The Aquability Customer Service Team

“Can’t fault the shower. What the company said they would do they did. Two good fitters turned up. They forgot the grab rail but I called the next day and had someone round within the hour.”

Helpful Report

Dear Mr Griffiths, Thank you for your fantastic review! We're thrilled to hear that you can't fault the shower and that our team delivered on their promises. It's great to know that our fitters were able to assist you promptly after addressing the grab rail. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, The Aquability Customer Service Team

“The installation of our new shower cubicle went really well. The installer Gary was very helpful and left no mess. The rubbish was collected promptly the next day.”

Helpful Report

Dear Mr Broxham, Thank you for your five star review! We're delighted to hear that Gary provided helpful service during the installation of your new shower cubicle and that everything was left neat and tidy. It's always great to know that our team is making the process smooth for our customers. Thank you for your support! Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,558 reviews