Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two fitters Plumbing and Electrics arrived on time 0800 and completed the whole installation by early afternoon. They were polite coerteous and clean. Both knew their jobs and the Electrician in particular was extremely thorough in checking both his own work plus the work of a re-wiring carried out several years previously. The whole experience was excellent from first contact and we are so pleased we chose Aqubility 'on-line'. Our lives are so much easier now.”

Helpful Report

Dear valued customer, Thank you for taking the time to share your excellent feedback. We’re delighted to hear the fitters arrived on time, were polite and thorough, and that the electrician’s checks gave you confidence in the work. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“We have nothing but praise for our installation of the walk in shower. Danny, the installer was absolutely brilliant. He worked very hard, cleanly and perfectly. Never had such a service as good. The shower itself is wonderful.”

Helpful Report

Dear valued customer, Thank you for taking the time to share your fantastic feedback. We’re delighted that Danny, our installer, provided such a brilliant and clean job, and that you’re enjoying the walk-in shower. We’ll be sure to pass your kind words to Danny. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“The installation of our new walk in bath went really well and Gary the installer completed a lovely job. I would highly recommend Aquability and the finished bath is great for our needs.”

Helpful Report

Dear Mr and Mrs Forst Thank you for taking the time to share your excellent feedback. We’re pleased the installation of your walk-in bath went well and that Gary completed a lovely job. We’ll pass your kind words to Gary. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“To be quite honest the whole thing is 5 out of 5. The daughter-in-law is also happy with the whole installation. I can’t believe they even took all the rubbish away.”

Helpful Report

“Very happy with the shower and bathroom installation. The fitter Stacy was very tidy and considerate while working, finished in two days as promised. The customer service from the estimate to the collection of the rubbish was excellent we were kept advised all the way. We would recommend Aquability.”

Helpful Report

Dear W.B., Thank you for taking the time to share your excellent feedback. We’re delighted you’re happy with the shower and bathroom installation, and that Stacy was tidy, considerate, and completed the work on time. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Very pleased is perfect for me and my wife. Lovely finish.”

Helpful Report

“Pleased with the shower, fitter did a great job”

Helpful Report

Dear Mr Gane Thank you for taking the time to share your feedback. We’re pleased you’re happy with the shower and that the fitter did a great job. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Pleased with the shower, great work by the fitter”

Helpful Report

“Fitter was very clean and tidy, was I time and was finished around lunch time. Electrician was great on the follow up. Very happy with the bath and we would recommend Aquability.”

Helpful Report

Dear Mr and Mrs Smith Thank you for taking the time to share your feedback. We're pleased the fitter was clean and tidy, on time, and finished around lunch. Glad the electrician’s follow-up was great, and that you’re very happy with the bath. We appreciate your recommendation. If there is anything else we can assist with, please let us know. Kind regards, The Aquability Customer Service Team

“Over the moon with shower, Simon did an absolutely fabulous job.”

Helpful Report

“Very pleased with shower, fitter did a lovely job.”

Helpful Report

“Excellent job. Paul and Adam have been brilliant. This will now give us peace of mind. Highly recommend”

Helpful Report

Dear Mr Bilson Thank you for taking the time to share your excellent feedback. We’re pleased Paul and Adam delivered brilliant service and that this gives you peace of mind. We appreciate your recommendation. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Very well installed. so pleased finished to such a high standard. Couldn’t be more pleased with the bath.”

Helpful Report

“Happy with the job overall. Had a slight issue with the shower to start with but the problem was resolved quickly.”

Helpful Report

Dear Mrs Bradley Thank you for taking the time to share your feedback. We’re glad you’re happy overall and that the shower issue was resolved quickly. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Very happy and a very good job done. Installers and electrician were excellent. Office was very helpful. I would recommend Aquability.”

Helpful Report

Dear Mr and Mrs Watkins Thank you for taking the time to share your excellent feedback. We’re pleased to hear you’re very happy with the work and that our installers, electrician, and office team were helpful. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“100% perfection in all aspects of the installation and product. Fitting was excellent. It’s a much better unit than I thought I was going to be”

Helpful Report

“The lads worked really hard on the day of the installation and have completed a lovely job of installing our new shower, vanity unit and towel radiator. They left everything tidy and all the rubbish was collected promptly on the next morning.”

Helpful Report

“Office staff was very helpful. The installer was here 12 hours and did a great job. Electrician was very helpful. I would definitely recommend Aquability.”

Helpful Report

Dear Mrs Freeman Thank you for taking the time to share your excellent feedback. We’re pleased our office staff were helpful and that the installer worked hard for 12 hours and did a great job, and that the electrician was very helpful. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Very happy with the walk in shower. Everything very satisfactory. Fitter was clean and tidy and did a great job. Follow up electrician was great also and very helpful. I would 100% recommend Aquability.”

Helpful Report

Dear Mrs Phillinger Thank you for taking the time to share your excellent feedback. We’re pleased you’re happy with the walk-in shower, and that the fitter was clean and tidy and did a great job, with the follow-up electrician being very helpful. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Both fitter and electrician did an excellent job. Very pleased with the engineers and the finish of the bath.”

Helpful Report

Dear Mrs Williams Thank you for taking the time to share your excellent feedback. We’re delighted that both the fitter and the electrician did an excellent job and that you’re pleased with the finish of the bath. We’ll pass your kind words to the team. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,713 reviews