Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,356 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from everybody. Very happy with everything”

Helpful Report

Dear Mr Dempster, Thank you for your wonderful review! We’re so glad to hear that you experienced first-class service from our team. Your satisfaction is very important to us! Kind regards, The Aquability Customer Service Team

“Excellent service. Very happy with bathroom. Highly recommend.”

Helpful Report

Dear Mr Leonard, Thank you for your amazing review! We’re so glad to hear you are very happy with your bathroom and our service. Thank you for choosing Aquability for your new, low-access shower! Kind regards, The Aquability Customer Service Team

“The installer was tidy inside but I have got some white stains outside from cutting the fibreglass but this should disappear the next time it rains. The rubbish was collected promptly the next day. I have had a visit from one of the inspectors to carry out a small remedial on the silicone sealant which was done quickly and efficiently.”

Helpful Report

“The installation went really well Gary the fitter worked really hard and completed a lovely job. He was very tidy and polite and courteous.”

Helpful Report

Dear Mr Cave Thank you for your review! We’re delighted to hear that Gary did such a great job with the installation and that you found him to be tidy, polite, and courteous. Your feedback is greatly appreciated! Kind regards, The Aquability Customer Service Team

“The fitters turned on time and everything. Shower is brilliant after spending 3 years trying to climb over a bath!”

Helpful Report

Dear Mr Dodds Thank you for your wonderful review! We’re pleased to hear that the shower is brilliant and making life easier for you. Thank you for choosing Aquability. Kind regards The Aquability Customer Service Team

“We are really happy with the bath. There was a slight bow in the bath where the two panel meet but the inspector rectified this on post install inspection. Overall the bath is great and really helps us.”

Helpful Report

Dear Mr Turner Thank you for your positive! We're glad to hear that the inspector was able to resolve the slight bow in the bath and that overall, you’re really happy with your purchase. Your satisfaction is our priority, and we appreciate your feedback! Kind regards The Aquability Customer Service Team

“Our new bath makes so much difference. Everything was very well organised and the fitting went really well.”

Helpful Report

Dear Mr Arthur Thank you for your fantastic review! We're thrilled to hear that your new bath has made such a difference and that the fitting process went smoothly. Your satisfaction means a lot to us! Kind regards The Aquability Customer Service Team

“The installer Gary completed an excellent job. He was very tidy and worked until late to make sure the job was completed in the day. Nothing was too much trouble for him. Many thanks.”

Helpful Report

Dear Mr Macpherson Thank you for your fantastic review! We're thrilled to hear that Gary delivered such excellent service and worked diligently to complete the installation in a single day. We appreciate your kind words and support! Kind regards, The Aquability Customer Service Team

“Dad is very pleased with the new shower. The seat and door help him to get in and out. Phil was fantastic, explained everything he was doing. 5 stars from start to finish.”

Helpful Report

Dear Mr Warne Thank you for the five star review! We’re thrilled to hear that your dad is pleased with the new shower and that the seat and door have made such a difference. It’s great to know Phil provided excellent service throughout the process. Kind regards The Aquability Customer Service Team

“I’m pleased with the product. I was slightly disappointed that the toilet wasn’t the same size and I’ll have to get a new floor. I was pleased with the time it took for the bath to arrive. They said 6 weeks but it only took 4.”

Helpful Report

“Delighted with the shower. It is so easy to use. Nothing else to say. 5 star.”

Helpful Report

“Very happy with the job overall. Engineers all did a really good job. Only slight complaint is the people who collected the rubbish left some that had blown slightly down the road.”

Helpful Report

Dear Mr Salt, Thank you for your thoughtful review! We’re glad to hear that you were overall very happy with the job and that our engineers did a great job. We appreciate your feedback regarding the rubbish collection and will ensure our team is reminded to take extra care in the future. Kind regards, The Aquability Customer Service Team

“The installation went really the fitter Dan completed an excellent job. He was very clean and tidy and the rubbish was collected from outside very promptly.”

Helpful Report

Dear Mr Simpson, Thank you for your wonderful review! We're thrilled to hear that Dan completed an excellent job during the installation. It's great to know that he maintained a clean and tidy space and that the rubbish was collected promptly. Your feedback is greatly appreciated! Kind regards, The Aquability Customer Service Team

“Very pleased. Seat make life so much better. Door to get into shower really has allowed me use it properly. 5 star service.”

Helpful Report

Dear Mr and Mrs Hardman, Thank you for your wonderful review! We’re thrilled to hear that the drop-down seat and lightweight, easy-access door has had such a positive impact on your showering experience. Your 5-star rating and satisfaction mean a lot to us! Kind regards, The Aquability Customer Service Team

“Can’t fault the company at all, very professional and everything was punctual and would recommend.”

Helpful Report

Dear Mr and Mrs White Thank you so much for the positive feedback! We're pleased to hear that you found our service to be professional and punctual. Your recommendation means a lot to us. Kind regards The Aquability Customer Service Team

“We were looking for quality and this is certainly a quality shower unit and just what we were looking for and we are absolutely delighted.”

Aquability 5 star review on 19th February 2025

Helpful Report

Dear Mr Dickens Thank you very much for your fantastic 5-star review! We're delighted to hear that you've found the quality of our shower unit to be exactly what you were looking for. Thank you for choosing Aquability. Kind regards, The Aquability Customer Service Team

“Really pleased with the bath. Could not ask for me everything done it two days.”

Helpful Report

Dear Miss Stanford Thank you for your wonderful 5-star review! It's great to hear that you're pleased with your bath and that everything was completed quickly. Thank you for the recommendation. Kind regards The Aquability Customer Service Team

“I love the shower it’s great. They never stopped and did it all in one day as promised. They cleaned all the mess up and all the grout on our tiles. We’re really happy with the product and the fitters”

Helpful Report

Dear Mrs Lewis Thank you for your amazing 5-star review! It's fantastic to hear that you love your Easy Entry Aqua Shower and that our team delivered on their promise to complete everything in one day. It's also great to know you appreciated the tidiness and care taken by our installers. Thank you for choosing Aquability. Kind regards The Aquability Customer Service Team

“All workmen have been very friendly and very efficient. Very happy with the job”

Helpful Report

Dear Mr Stedman Thank you very much for your five star review. It's great to hear that our team was friendly and efficient and that you're happy with the new walk-in bath. Kind regards The Aquability Customer Service Team

“Very happy with my new bath. Paul was excellent, very neat very tidy. Company was very efficient in every way. 100% would recommend and already have.”

Helpful Report

Dear Mrs Smith Thank you for your 5-star review! We're pleased to hear that you're very happy with your new bath and that Paul provided excellent service while maintaining a neat and tidy work environment. Your recommendation means a lot to us. Kind regards The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,356 reviews