Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,469 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daniel the installer completed a lovely job of installing my new shower. He was very tidy and polite and nothing was too much trouble.”

Helpful Report

Dear Mrs Fell, Thank you for your wonderful review! We're delighted to hear that Daniel did a lovely job installing your new shower, and that he was tidy and polite throughout the process. Thank you for choosing Aquability. Warm regards, The Aquability Customer Service Team

“Everything was well done. All engineers arrived on time and did a very good job. Would definitely recommend”

Helpful Report

Dear Mrs Britten, Thank you so much for your kind comments! We're delighted to hear that our engineers arrived on time and did a great job. We appreciate your recommendation. Best wishes, The Aquability Customer Service Team

“So pleased with the new shower. Was a fantastic process from start to finish.”

Helpful Report

Dear Mrs Hughesdon, Thank you so much for your wonderful review! We're delighted to hear that you are pleased with your new shower and that the entire process went smoothly. Thank you for sharing your experience. Warm regards, The Aquability Customer Service Team

“100% happy with the shower. Fitter was clean and tidy. Excellent office communication. Would recommend Aquability 100%”

Helpful Report

Dear Mr Cook, Thank you for your wonderful review! We're delighted to hear that you're 100% happy with your shower and that our fitter maintained a clean and tidy work environment. We truly appreciate your recommendation and support. Warm regards, The Aquability Customer Service Team

“We are in fact very pleased overall. The engineer was on time and very good.”

Helpful Report

Dear Mr Turner, Thank you for your wonderful review! It's great to hear that you were pleased with the service provided by our engineer. Thank you for choosing Aquability and for recommending us. Warm regards, The Aquability Customer Service Team

“Love the shower. Works great for me and my son.”

Helpful Report

Dear Mr Wyatt, Thank you for the 5 star rating! We're delighted to hear that you and your son love the shower and that it works great for both of you. We appreciate your custom and support. Warm regards, The Aquability Customer Service Team.

“Everything went really and the fitter arrived on time and completed a lovely job. He was polite and hard working and left no mess. The rubbish was promptly collected the next day.”

Helpful Report

Dear Mrs Bennett, Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly and that our fitter did a lovely job while being polite and tidy. It’s great to know the rubbish was collected promptly as well. Your satisfaction means a lot to us! Warm regards, The Aquability Customer Service Team

“Scott and Ben have a completed a lovely job installing our new shower module. Their workmanship is excellent and they were both tidy and polite.”

Helpful Report

Dear Mr and Mrs Haswell, Thank you for the 5 star rating! We're delighted to hear that Scott and Ben did a lovely job installing your new shower module. It's great to know their excellent workmanship, tidiness, and politeness made a positive impression. We truly appreciate your feedback! Warm regards, The Aquability Customer Service Team

“Delighted with the whole experience. Couldn’t be more pleased.”

Helpful Report

Dear Mrs Luck, Thank you for your wonderful review! It's great to hear that you are happy with your new low access shower module and that you had such a positive experience with us. Warm regards, The Aquability Customer Service Team

“Excellent product and service. We had a slight issue but this was easily rectified at the post installation inspection.”

Helpful Report

Dear Mrs Royal, Thank you for your excellent feedback! We're delighted to hear that you are happy with the product and service and that the snagging issue was quickly resolved during the post-installation inspection. We truly appreciate your understanding and support. Warm regards, The Aquability Customer Service Team

“We are very pleased with the new bath. Aquability have done everything we expected and so much more. All the fitters and engineers have been so polite and on time.”

Helpful Report

Dear Mr and Mrs Dale, Thank you for your wonderful review! We're delighted to know that you are pleased with your new simplicity walk-in bath and that our fitters and engineers provided you with such a positive experience. Thank you for sharing your experience and for recommending Aquability. Warm regards, The Aquability Customer Service Team

“Excellent work by an excellent team.”

Helpful Report

Dear Ms May Thank you for your wonderful review! We're delighted to hear that you are happy with the work carried out by our team. Thank you again for your custom and support! Warm wishes, The Aquability Customer Service Team

“Very happy with the fitter and electrician. All worked out well, very efficient and competent, I’d give 6 out of 5 stars. Would recommend the company.”

Helpful Report

Dear Mrs Grey, Thank you for these wonderful comments! It's fantastic to hear that our fitter and electrician met your expectations with efficiency and competence and that you would award us 6 stars if you could! We're so grateful for your support! Warm regards, The Aquability Customer Service Team

“The bath is great but if I want to lie dow fully, in order to have a good soak, I can’t. It seems the only way round this is to remove the seat out of the bath entirely. Still pleased to be able to have a bath at last.”

Helpful Report

Dear Sandy Thank you so much for taking the time to review Aquability and for the helpful feedback. I have left a message for you to contact me as we do offer an alternative seat that will enable you to lie down fully, rather than just get your shoulders under the water, providing you have sufficient upper body strength. We're so glad that you are pleased to be able to have a bath again in any case and hope that we can adapt things to suit your requirements. I look forward to speaking with you soon. Kind regards Claire Aquability Customer Service

“Many thanks to Simon my walk-in shower fitter. From the moment he arrived to the moment he left he talked me through the process of converting my bathroom into a walk-in shower room no stone unturned. Plus his work rate was second to none throughout the time spent in my home. Also thanks prior to the installation the delivery chaps and the in depth work of the surveyor. And finally the clean up team who removed the old bathroom promptly within hours of the new shower room being completed. No hesitation in awarding 5 stars in the best tradesmen I have ever had in nearly 50yrs of home ownership. Massive thumbs up!”

Helpful Report

Dear Ken, Thank you so much for this amazing review! It's fantastic to hear that Simon provided such exceptional service while fitting your walk-in shower and he was delighted to read your comments. Thank you so much for choosing Aquability and for recommending us. We truly appreciate your feedback and support. Warm regards, The Aquability Customer Service Team

“Absolutely thrilled with the new bath. The installers were excellent. The follow up electrician was so helpful as we had an existing problem which he found and sorted straight away. 100% recommend”

Helpful Report

Dear Mr and Mrs Doody, Thank you for your wonderful review! We're delighted to hear that you're absolutely thrilled with your new bath and that our installers provided excellent service. It's great to know that our follow-up electrician was able to help you with your pre-existing issue as well. We really appreciate your recommendation. Warm regards, The Aquability Customer Service Team

“Service second to none. From sales person to installation. Excellent product. Very happy with the appearance and working.”

Helpful Report

Dear Valued Customer, Thank you so much for the positive feedback and five star rating! It's great to hear that you experienced excellent service from start to finish and are delighted with the product's appearance and functionality. Thank you for sharing your experience. Warm regards, The Aquability Customer Service Team

“Very happy with the shower unit. Very helpful company 10/10”

Helpful Report

Dear Mr Joseph, Thank you so much for your wonderful review! It's fantastic to hear that you're very happy with your shower unit and that you found our company helpful. Thank you for taking the time to share your experience. Warm regards, The Aquability Customer Service Team

“Danny the installer completed a lovely job of installing our new shower module. He was very tidy and hard working. All the rubbish was promptly removed.”

Helpful Report

Dear Mr and Mrs Bullivant, Thank you for your wonderful review! It's great to hear that Danny did such a lovely job with your and that all the rubbish was promptly removed. Your satisfaction means a lot to us! Warm regards, The Aquability Customer Service Team

“Fantastic. The shower is amazing. Looks great.”

Helpful Report

Dear Mrs Morris Thank you so much for your fantastic review! We're delighted to hear that you're loving your amazing new shower. Thank you for choosing Aquability and for your support. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,469 reviews