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Aquability Reviews

4.9 Rating 1,891 Reviews
99 %
of reviewers recommend Aquability
Company Reviews Metrics Info
4.9
Based on 1,891 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Aquability Reviews

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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S
Verified Buyer
“Really pleased with my new shower, speed of installation was great.”
Helpful Report
Dear Mr and Mrs Spurling, Thank you for these lovely comments! We're so pleased to hear that we were able to install your AquaShower and suite in just two days and that you're happy with the new facilities. We hope you continue to enjoy the benefits for years to come. Many thanks for your support. We really appreciate it. The Aquability Customer Service Team
Mrs Edwards
Verified Buyer
“I am delighted with my new bath, I would definitely recommend Aquability. The whole process has been so easy, everyone has been extremely helpful from start to finish. The fitter did a wonderful job and left everything clean and tidy.”
Helpful Report
Dear Mrs Edwards, Thank you so much for this wonderful review and for recommending us! It's great to know that you're delighted with the new walk-in bath and the service you received. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you again for your support. Kind regards, The Aquability Customer Service Team
H
Verified Buyer
“My new shower is perfect.....I'd give it10 stars if I could! Absolutely love it”
Helpful Report
Dear Ms Hamilton, Thank you for taking the time to share your experience. It's fantastic to know that you love your new easy-access shower module and would award 10 stars if you could! We hope you continue to enjoy the benefits of safe, easy showering for many years to come. Warm regards, The Aquability Customer Service Team
Mr Smith
Verified Buyer
“A wonderful team and experience with aquability. Could not be more pleased. 5 stars.”
Helpful Report
Dear Mr Smith, Thank you for your kind 5-star review. We’re delighted you had a wonderful experience with Aquability. If there is anything else we can assist you with, please let us know. Kind regards, The Aquability Customer Service Team
A
Verified Reviewer
“The installer of the shower was absolutely fabulous. He was courteous and meticulous in his work. He went over and above to ensure that the shower was properly installed and sorted any problems as they arose. I would use this company again and would recommend them to everyone else.”
Helpful Report
Dear Customer, Thank you so much for sharing your wonderful feedback. We’re delighted to hear that the installer was absolutely fabulous, courteous and meticulous, and went above and beyond to ensure the shower was properly installed and any issues sorted. We truly appreciate your willingness to use and recommend our services. If there is anything else we can assist you with, please do not hesitate to get in touch. Kind regards, The Aquability Customer Service Team
L
Verified Buyer
“Very pleased installation was quick and tidy”
Helpful Report
Dear Mr and Mrs Laluvein, Thank you for so much for your kind comments. We're delighted to hear that you're very pleased with the new walk-in bath installation and hope that you enjoy the benefits of a relaxing soak for many years to come. Thank you again for your feedback. Warm regards, The Aquability Customer Service Team
Mr Eccles
Verified Buyer
“Everything was very well organised from start to finish. Gary the installer was excellent and his workmanship was of an high quality. He left everything near and tidy and explained how to use the shower in detail before he left.”
Helpful Report
Dear Mr Eccles, Thank you so much for the five star rating! We're delighted to know that you're happy with the new shower module and with Gary's workmanship, in particular, and have passed on your kind comments. We really appreciate you taking the time to share your positive feedback. Warm regards, The Aquability Customer Service Team
H
Verified Buyer
“I love the power seat on my new bath makes my life so much easier”
Helpful Report
Dear Mrs Higgs, Thank you for the wonderful five star review! Our powered seats with lifting mechanisms are designed to ensure that taking a relaxing soak in the bath is a safe and pleasurable experience again, so we're delighted to hear that the new bath installation has made such a positive impact on your life! Thank you so much for sharing your experience. Kind regards, The Aquability Customer Service Team
A
Verified Buyer
“The process from start to finish has been exceptional and so fast, we love it!”
Helpful Report
Dear Mr and Mrs Amos, Thank you for taking the time to share your experience! We're delighted to know that you love the new walk-in bath and that we were able to arrange the installation speedily. We really appreciate your feedback and support. Warm regards, The Aquability Customer Service Team
Mr Carruthers
Verified Buyer
“Gary the installer worked very hard and completed a decent job. He left everything tidy and all the rubbish was collected promptly from outside. I had a few small issues which were sorted during the inspection which took place after the installation was completed.”
Helpful Report
Dear Mr Carruthers, Thank you for the five star rating and for your kind comments which we have passed on to our installer, Gary. We really appreciate your patience and understanding whilst we arranged to remedy a small snagging issue and are delighted to know that you are happy with the final finish. If there is anything else we can assist you with, please do not hesitate to let us know. Warm regards, The Aquability Customer Service Team
Mrs O’Sullivan
Verified Buyer
“Very happy with the bath. 5 stars is far too low. The workmanship and aftercare attention was amazing. Staff have all been excellent. I would recommend Aquability to anybody and am so pleased I chose this company.”
Helpful Report
Dear Mrs O'Sullivan, Thank you for this wonderful review. It's great to know that you are delighted with the new walk-in bath, the workmanship and the aftercare. Thank you so much for choosing Aquability for your bathing needs and for recommending us to others. We really appreciate your feedback and support. Warm regards, The Aquability Customer Service Team
Mr Smithson
Verified Buyer
“Excellent service. First class job from start to finish”
Helpful Report
Dear Mr Smithson, Thank you so much for this lovely review! We're so pleased to know that you are happy with the new bath and the service you received. We hope you enjoy the benefits for years to come. Thank you again for sharing your experience. Kind regards, The Aquability Customer Service Team
E
Verified Buyer
“Wonderful.....I'm so happy for my husband, he can now bath easily. Would recommend 100%”
Helpful Report
Dear Mrs Edgley, Thank you so much for this wonderful five star review! We're absolutely delighted to hear that the new walk-in bath has made life easier for your husband. Thank you again for choosing Aquabiity and for recommending us. We really appreciate your feedback and support. Warm regards, The Aquability Customer Service Team.
S
Verified Buyer
“Very happy with my new shower its perfect”
Helpful Report
Dear Mr and Mrs Shao, Thank you for taking the time to share your experience. It's great to hear that the new low access shower module is perfect for your needs. If there is anything more we can do to assist you, please do not hesitate to get in touch. Best regards, The Aquability Customer Service Team
M
Verified Buyer
“So pleased with my new shower and to have it all installed done within one day and no mess was amazing”
Helpful Report
Dear Mrs Murphy, Thank you for this wonderful feedback. We’re delighted to know that you’re pleased with your new shower and that the installation was completed in one day with no mess or fuss, as promised. If there is anything else we can assist you with, please don’t hesitate to contact us. Warm regards, The Aquability Customer Service Team
L
Verified Buyer
“Really happy with the installation and the look of my new shower”
Helpful Report
Dear Mr Latham, Thank you for taking the time to share your feedback. We’re thrilled you’re happy with the installation and the look of your new shower. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, The Aquability Customer Service Team
B Jackson
Verified Reviewer
“Excellent service throughout. Strongly recommended.”
Helpful Report
Dear Barry, Thank you for your fantastic 5-star review and for recommending us! We’re delighted to hear you were pleased with the service throughout. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Aquability Customer Service Team
Mrs Scott
Verified Buyer
“Whole team at aquability have been nothing short of amazing. Every aspect was perfect. Thank you”
Helpful Report
Dear Mrs Scott, Thank you so muuch for sharing your positive experience. You're satisfaction means everything to us and we really appreciate you're kind comments about our team. Best regards, The Aquability Customer Service Team
Mr Bodmer
Verified Buyer
“Everyone at aquability has been fantastic. Highly recommend. Very friendly. Neat and tidy. The finish is perfect.”
Helpful Report
Dear Mr Bodmer, Thank you for this excellent review and for your kind comments about our staff which will be passed on to all involved. We're so glad that you are happy with the new shower and really appreciate your feedback and recommendation. Thanks again, The Aquability Customer Service Team
B
Verified Buyer
“My wife find it so much easier, we're really happy”
Helpful Report
Dear Mr Buckley, Thank you for letting us know that your wife is finding bathing so much easier with the new bath! It's wonderful to hear that you're happy and we really appreciate you sharing this positive feedback. Thanks again, The Aquability Customer Service Team
Aquability is rated 4.9 based on 1,891 reviews
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