Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,408 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very thorough electrician. Very happy with the walk in shower. Communication with the office was smooth. I would recommend aquability”

Helpful Report

Dear Mr. Jones Thank you so much for the wonderful feedback. It's fantastic to hear that you are happy with your walk-in shower and that communication with our team went smoothly. Your recommendation is greatly appreciated! Kind regards The Aquability Customer Service Team

“Amazing service from start to finished. And adding the pump for dad to get greater water flow was fantastic thank you so much aquability.”

Helpful Report

Dear Mr. Edmundson Thank you for your wonderful 5-star review! We're thrilled to hear that you had an amazing experience from start to finish. It's great to know the pump we added made a positive difference for your dad. We appreciate your kind words! Kind regards The Aquability Customer Service Team

“Very happy with the new shower cubicle. The replacement shower is very good. Installers did a fantastic job. Highly recommended”

Aquability 5 star review on 17th April 2025

Helpful Report

Dear Mr. Losson Thank you for your wonderful 5-star review! We're thrilled to hear that you're very happy with your new shower cubicle and that the installation went smoothly. We truly appreciate your kind recommendation. Kind regards The Aquability Customer Service Team

“My new shower looks lovely. The guy who fitted it was clean and tidy but I wasn’t able to use it until the silicone had dried. Once it did I found I couldn’t get any hot water. Aquability sent round a lovely chap called Jamie who fixed it for me and now it all works fine. For that reason I’d give the whole thing 10/10 if I could.”

Helpful Report

“I am really pleased with Scott the installer. He was very clean, tidy and polite.”

Helpful Report

Dear Mrs McLane Thank you so much for the 5-star review! We're delighted to hear that Scott made a positive impression during the installation. Your satisfaction is very important to us! Kind regards, The Aquability Customer Service Team

“Very happy with the bath. Office were great with communication and all went smooth. I would definitely recommend using Aquability very professional.”

Helpful Report

Dear Mrs Walford Thank you for your wonderful 5-star review! It's great to hear that you’re very happy with your bath and that our team communicated well throughout the process. Thank you for the recommendation. Kind regards, The Aquability Customer Service Team

“Delivered on time, fitter arrived on promised date and installed successfully”

Helpful Report

Dear Customer, Thank you for the for the wonderful review. It's great to hear that the installation went smoothly. Thank you for choosing Aquability. Kind regards, The Aquability Customer Service Team

“I think the product is excellent and I would give that 5 start. The installer was very neat and tidy.”

Helpful Report

“Great service. Bath works perfect. Phil was very helpful with the seat removal and explained all the works that he was doing. Could not recommend Aquability more.”

Helpful Report

“Very happy with the system installed and would recommend this to anybody”

Helpful Report

“More than happy with the new bath, fitters did a great job. Happy with the communication from the office and all went smooth. Would definitely recommend aquability”

Helpful Report

“Very happy with the company. Installer and electrician were great. Thank you”

Helpful Report

“I’d recommend this company, very happy with the installation and Simon who fitted it, everybody has been punctual and professional.”

Helpful Report

“Thank you for the excellent service we received regarding the installation of our easy access shower, the whole process was hassle free. Simon our fitter was amazing and highly skilled. We recommended you to my brother and sister-in-law who were so impressed they are in the process of having one installed! Mr & Mrs T Bradshaw Hampshire”

Helpful Report

“I was very impressed by everyone arriving at the times given. From the initial meeting to discuss the best options for safer bathing, to delivery of the equipment, and the fitting, everything was completed efficiently. Everyone was cheerful and carefully explained everything. Thank you. I am very happy with all that has been achieved.”

Helpful Report

“Our new shower is great! Danny the installer worked very hard and he was a very good worker. Everything from start to finish was very well organised and all the rubbish was collected the next day.”

Helpful Report

“It’s made life a lot easier for me having my new shower.”

Helpful Report

Dear Mrs Turpin Thank you for the five star rating! We’re so pleased to hear that your new shower has made life easier for you. Your satisfaction is our top priority! Kind regards The Aquability Customer Service Team

“The installation went really smoothly. The installer Gary completed an excellent job. He was very tidy and all the rubbish was removed from site promptly.”

Helpful Report

Dear Mr Grant, Thank you for the fantastic 5-star review! We’re delighted to hear that Gary did an excellent job with the installation and kept everything tidy. It’s great to know that the process was smooth for you. Thank you for your support. Kind regards, The Aquability Customer Service Team

“The installation went really well and Gary the fitter was very polite and tidy. We had a small problem with our basin tap which was promptly sorted the next day.”

Helpful Report

Dear Mr Jellis Thank you for the excellent 5-star review! We’re thrilled to hear that the installation went smoothly and that Gary provided polite and tidy service. It’s also great to know that your tap issue was resolved quickly. Thank you for choosing Aquabiility. Kind regards, The Aquability Customer Service Team

“Great workmanship by the installer and electrician. Punctual and very neat and tidy.”

Helpful Report

Dear Mr and Mrs Bullen, Thank you for the wonderful review! We’re pleased to hear that you were impressed with the workmanship of our installer and electrician. Punctuality and tidiness are crucial to us, and it's great to know that we met your expectations. Your feedback is greatly appreciated! Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,408 reviews