Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,469 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation of our new shower cubicle went really well. The installer Gary was very helpful and left no mess. The rubbish was collected promptly the next day.”

Helpful Report

Dear Mr Broxham, Thank you for your five star review! We're delighted to hear that Gary provided helpful service during the installation of your new shower cubicle and that everything was left neat and tidy. It's always great to know that our team is making the process smooth for our customers. Thank you for your support! Kind regards, The Aquability Customer Service Team

“The installation went really well, many thank to Gary for completing a lovely job. He was clean, tidy and nothing was too much trouble.”

Helpful Report

Dear Mrs Crocker Thank you for the wonderful feedback! We're so glad to hear that Gary completed a lovely installation and that he was clean, tidy, and accommodating. Your satisfaction is our priority, and it's fantastic to know that you had a positive experience. Warm wishes, The Aquability Customer Service Team

“Oh I’d rate it all a 5. The fitter was brilliant and really clean and tidy, absolutely fantastic. The rubbish went the same day. Service excellent, is recommended them to anybody.”

Helpful Report

Dear Mrs Sorkin, Thank you for your fantastic review! We're delighted to hear that our fitter impressed you with their brilliant, clean, and tidy work. It's great to know that the rubbish was taken away the same day—we always aim for excellent service! We really appreciate your feedback and recommendation. Warm regards, The Aquability Customer Service Team

“Electrician has given me good advice. Bath was installed to a high standard and everywhere was left clean and tidy.”

Helpful Report

Dear Mr Newton, Thank you for the positive feedback! We're thrilled to know that our electrician offered you valuable advice and that the bath installation was done to such a high standard. It's great to hear that everything was left clean and tidy as well. Your satisfaction is very important to us! Kind regards, The Aquability Customer Service Team

“We have had a lovely installation completed by Chris. The new bath is great to use and makes getting a bath a pleasure. Everything was very well organised and Chris explained how to use everything in detail when he finished. He was very clean and tidy.”

Helpful Report

Dear Mrs Farthing, Thank you for your lovely comments! We're so glad to hear that you're pleased with the installation and that bathing is a pleasure again! It’s great to know that everything was well organized and that Chris took the time to explain everything in detail. Your satisfaction is our priority, and we appreciate your kind words about his cleanliness as well. Warm regards, The Aquability Customer Service Team

“superb service from delivery to installation. The fitter was efficient and left my bathroom clean and tidy. Although your brochure quoted fitting in one day I was a bit sceptical, however that's how it was and I needn't have had any concerns, everything is fine and fitted to the highest standard.”

Helpful Report

Dear Valued Customer, Thank you for your fantastic review! We're delighted to hear about your positive experience with our service from delivery to installation. It's great to know that our fitter left your bathroom clean and tidy and that everything was installed within the one-day timeframe. Warm regards, The Aquability Customer Service Team

“Would highly recommend Aquability, they were very quick and left no mess at all , very good aftercare too .”

Helpful Report

Dear Mr and Mrs Norton, Thank you so much for your fantastic review! We're so pleased to hear that you found our service quick and that our team left no mess behind. It’s great to know that the aftercare met your expectations as well. Thank you for your kind comments. Warm regards, The Aquability Customer Service Team

“Good tidy job. Friendly workman. Everyone had been clean. Happy with the job overall”

Helpful Report

Dear Mr Hockman, Thank you for your wonderful review! We're delighted to hear that you were happy with the job and found our workmen friendly and tidy. Warm regards, The Aquability Customer Service Team

“Friendly and efficient guy who did the installation work.”

Helpful Report

Dear Valued Customer, Thank you for your great feedback! We're delighted to hear that our installer was both friendly and efficient. Your satisfaction means a lot to us, and we truly appreciate your support. Warm regards, The Aquability Customer Service Team

“Excellent workmen. Everyone has been very polite. Happy with the shower unit.”

Helpful Report

Dear Mr and Mrs Turner, Thank you for your wonderful feedback! We're delighted to hear that our team were polite and that you're happy with your new shower unit. Your satisfaction means the world to us. Warm regards, The Aquability Customer Service Team

“Amazing service from start to finished, whole team was fantastic. George, Rob and Phil all great and the shower does what we need perfectly.”

Helpful Report

Dear Mrs Castle Thank you so much for your fantastic review! We're delighted to hear that George, Rob, and Phil provided you with such amazing service and that your new shower is meeting your needs perfectly. Thank you again for your support. Warm regards The Aquability Customer Service Team

“Absolutely brilliant job”

Helpful Report

Dear Mrs Lebby Thank you so much for your wonderful feedback! It's great to hear that you’re happy with the work we've carried out and with your new shower module. We’re always here to help if you need anything further. Thank you again for your custom and support. Kind regards The Aquability Customer Service Team

“the bathroom fitter was here nice and early and he did the fitting of the walking shower and new toilet and basin in one day . we had a slite leak from han basin and shower my son tighten the connection to shower and hand basin due to slite leaking from connection t he shower is very nice”

Helpful Report

Dear Nora Thank you so much for your five star review! It's great to hear that your bathroom fitter was able to complete the installation in just one day and that you’re enjoying your new shower. We appreciate your feedback regarding the slight leak, and we're glad to know that your son was able to resolve it, but will be sending an inspector to check on all the connections as a precaution in any case. We will be in touch with you shortly to arrange this. Kind regards The Aquability Customer Service Team

“Very pleased, the guys were very efficient. Had a few little snags which took a little bit of time to get somebody out but all sorted now.”

Helpful Report

Dear Mr Cooper Thank you for your positive review! We're delighted to hear that you found our team efficient and that the minor issues were resolved to your satisfaction. Your feedback is greatly appreciated! Warm regards The Aquability Customer Service Team

“We are extremely pleased with our new shower facility The customer service and installation was excellent and completed on time Thank you”

Helpful Report

Dear Mr Henley Thank you so much for your kind words! We're delighted to hear that you're pleased with your new shower and that our customer service and installation met your expectations. Your satisfaction is our priority, and we truly appreciate your feedback. Warm regards The Aquability Customer Service Team

“Everything from start to finish was very well organised. The finished bath looks great and is perfect for our needs. Daniel the installer completed a perfect job. Many thanks.”

Helpful Report

Dear Mr Cranfield Thank you so much for your wonderful review! We’re thrilled to hear that everything was well organized and that Daniel did a perfect job on your installation. It’s great to know that your new bath is just right for your needs. Thanks again for your kind words and support! Kind regards The Aquability Customer Service Team

“It does exactly what it says on the tin! We are very happy with your company.”

Helpful Report

Dear Mr Curran Thank you so much for the wonderful feedback. We're delighted to hear that you are happy with your new shower room and with the service you received! We really appreciate your support and recommendation. Kind regards The Aquability Customer Service Team

“I’m so pleased I chose Aquability from internet ad as no one I know has a walk in bath to recommend. From Ian who came to explain the benefit to me and take the measurements replacing my shower, to Simon who did the installation work so professionally it looks as if it has been there all the time no disruption to floor. Thank you quability”

Helpful Report

Dear Barbara, Thank you so much for your wonderful review! We're delighted that you chose Aquability and that Ian and Simon provided you with such professional service. It's fantastic to know your new bath fits perfectly and has caused no disruption. We truly appreciate your custom and support. Warm regards, The Aquability Customer Service Team

“We are very pleased with the new shower, it’s beautiful. Alex has done an excellent job. He looked after our property, kept everything clean and tidy.”

Helpful Report

Dear Mrs Cawson, Thank you so much for your lovely review! We're delighted to hear that you’re pleased with your new shower and that Alex took great care in his work, leaving everything clean and tidy. Your satisfaction means a lot to us! Warm regards, The Aquability Customer Service Team

“Very pleased with the shower, the fitter has done a lovely job”

Helpful Report

Dear Mrs Walker, Thank you for your kind comments! We’re delighted to hear that you’re pleased with your new shower installation and with the work carried out by our fitter. We really appreciate you taking the time to share your experience. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,469 reviews