Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,934 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,934 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with our new walk-in shower. The whole process worked efficiently from Gerald's first visit to the final installation (in a single day) of a first class product some 6 weeks late.”

Helpful Report

Hi David, Thank you so much for your kind review. We're really pleased to hear that the whole process went smoothly and that we were able to install within six weeks and complete the works in one day. We're delighted that you're happy with the new shower and hope you enjoy the benefits for years to come. Thank you for choosing Aquability and for recommending us. We really appreciate your custom and support. Warm regards, The Aquability Customer Service Team

“My new shower is fantastic and looks amazing”

Helpful Report

Dear Mrs Stevens, Thank you for this wonderful feedback. We're absolutely delighted to hear that the new easy access shower has been helpful to you and looks great too. Your satisfaction means the world to us and we're so pleased to have been able to assist you with your showering needs, Thank you again for your custom and support. Kind regards, The Aquability Customer Service Team

“Everyone we have dealt with from Aquability have been excellent. The installation went really well and the installation team have completed a great job.”

Helpful Report

Dear Mr and Mrs Thurman, Thank you for this lovely feedback. We're so pleased to hear that the installation went smoothly and will pass on your kind comments to Scott and his team. We trust you are now enjoying all the benefits of your new shower module and hope you continue to do so for years to come. However, if there is anything else we can help you with, please do not hesitate to call us again. We would be delighted to assist you. Warm regards, The Aquability Customer Service Team

“Very happy with the job carried out. The fitters were prompt present and did a good job. Very happy with the whole process. I would recommend Aquability they were very efficient”

Helpful Report

Dear Mrs Rowland, Thank you for this lovely review. We really appreciate your kind comments which we will pass on to our installers. We're so pleased that you are happy with the new shower module and wish you all the best for the future. Please do not hesitate to contact us if we can be of any further assistance. Warm regards, The Aquability Customer Service Team

“Everything was very well organised from start to finish. Danny the installer worked very hard and he completed a lovely job of installing our new shower. He explained everything throughout and nothing was too much trouble for him.”

Helpful Report

Dear Mr and Mrs Rowlands, Thank you so much for taking the time to share your experience. We really appreciate your feedback and support and we're so pleased that Danny completed a lovely job for you. Thank you again for your kind comments. Warm regards, The Aquability Customer Service Team

“Very happy with the shower and the engineers did a great job. Whole process was smooth and no issues. I would definitely recommend Aquability”

Helpful Report

Dear Mr Pegler, Thank you so much for your positive review and five star rating! Your feedback and recommendation means a lot to us and we're delighted to hear that you're happy with the new low access shower and that the whole process was stress free from beginning to end. We'll be sure to pass on your kind comments to Mike, our installer and wish you all the very best for the future. If there is anything more we can do to assist you, please do not hesitate to call us again. We would be delighted to help. Warm regards, The Aquability Customer Service Team

“Fitter was very good I can't fault him at all. Very polite and professional. Very happy with my new shower”

Helpful Report

Dear Mr Parker, Thank you very much for this fantastic feedback which we have passed on to your installer, Danny. We're delighted to hear that you're happy with the new shower module and we hope you continue to enjoy the benefits for years to come. Thank you again for your custom and support. It means a lot to us! Warm regards, The Aquability Customer Service Team

“Very pleased with my new shower, everything as promised and would definitely recommend”

Helpful Report

Dear Mrs Droppa, Thank you so much for this lovely review and the recommendation. We hope you are enjoying the new facilities and thank you again for your custom and support. Warm regards, The Aquability Customer Service Team

“Happy with the job overall. Fitter and Electrician were both very friendly and did an excellent job”

Helpful Report

Dear Mrs Dome, Thank you for this lovely review and your kind words about our staff, Danny and Leighton. We're delighted to know you're happy with the new shower and thank you again for your custom and support. Wishing you all the best for the future, The Aquability Customer Service Team

“Fantastic service. Whole bathroom looks amazing. Could not be more happy.”

Helpful Report

Dear Mr and Mrs Burrage, Thank you so much for this lovely feedback and for letting us know that you could not be more happy with the new shower room. We hope you enjoy the benefits for years to come! If there is anything else we can assist you with, please do not hesitate to get in touch. Warm regards, The Aquability Customer Service Team

“Very happy with the shower we find it so much easier that our old bath. We are very happy with the whole process”

Helpful Report

Dear Mr Twigg, Thank you for your kind review. We’re delighted to hear that the new low access shower has made life easier and that you’re happy with the whole process. Thank you again for your custom and support. Best wishes, The Aquability Customer Service Team

“No complaints at all everything ran smoothly. Rubbish was cleared very quickly. It's nice to finally be able to have a bath again”

Helpful Report

Dear Mrs Trow, Thank you very much for this wonderful review. It's lovely to hear that our service met your expectations and that you're now enjoying being able to soak in the bath independently again. If there is anything else we can assist you with, please do not hesitate to get in touch. We would be delighted to help. Warm regards, The Aquability Customer Service Team

“Exactly as specified, really pleased with my new bath.”

Helpful Report

Dear Mr Bastow, Thank you for your kind review! We’re delighted you’re pleased with your new, powered walk-in bath and hope you enjoy the benefits for years to come. Thank you again for taking the time to share your experience. Best regards, The Aquability Customer Service Team

“Very very happy with the installation, work men were all very friendly and professional. Very happy with the service all round. I would recommend Aquability!”

Helpful Report

Dear Mrs Bennett, Thank you for this wonderful feedback. It's fantastic to hear that you're very happy with the new shower module and the service provided by our installation team. We really appreciate your custom and support. Kind regards, The Aquability Customer Service Team

“Very impressed from start to finish, was so fast and the shower is great”

Helpful Report

Dear Mr and Mrs Atkinson, Thank you for this wonderful review! We're delighted to have impressed you with the speed of the installation and with the new Aqua-Shower. We hope you enjoy the benefits for years to come. Thank you again for your feedback and support. Kind regards, The Aquability Customer Service Team

“My new shower has made my life so much easier, I really struggled before and now its so easy.......thank you”

Helpful Report

Dear Dr Abbott, Thank you for taking the time to share your experience. We understand that there often comes a time in life when bathing becomes difficult and we're so pleased to have been able to assist you by replacing your bath with a low access shower module. Thank you for choosing Aquability for your showering needs and for recommending us to others. We really appreciate your feedback and support. Kind regards, The Aquability Customer Service Team

“The installation of my new bath went really well. Gary the installer worked very hard and left everything neat and tidy. The finished walk in bath is easy to use and fits in well with my existing bathroom.”

Helpful Report

Dear Mrs Liddell, Thank you for so much for these lovely comments which we have passed on to Gary, our installer! It's fantastic to hear that the new walk-in bath is both easy to use and aesthetically pleasing and that you are happy with the service we have provided. If there is anything else we can assist you with, please do not hesitate to get in touch. Wishing you all the best for the future, The Aquability Customer Service Team

“My new shower is the best thing I have ever done I just wish I had it done sooner. The fitter was great and left everywhere clean and tidy”

Helpful Report

Dear Mrs Taylor, Thank you for this wonderful feedback and the five star rating! We're delighted to hear that you are so pleased with the new shower module and with our installer, Gary. We hope you continue to enjoy the benefits of easy, safe, showering for years to come! Thank you again for your custom and support. Warm regards, The Aquability Customer Service Team

“Very pleased with my new bath, its making my life so much easier”

Helpful Report

Dear Mr Stone, Thank you for this wonderful review. We're absolutely delighted to hear that the new Ultimate Walk-in Shower Bath is making life so much easier for you. We hope you enjoy the benefits for years to come and thank you again for your custom and support. Warm regards, The Aquability Customer Service Team

“So pleased. Highly recommend, start to finish amazing. The quality of the bath is great, so pleased. Thank you aquability.”

Helpful Report

Dear Mr and Mrs Heather, Thank you for your kind words and for recommending Aquability. We're delighted to know that you're happy with the quality of the new walk-in Aquabath and with the service provided throughout. If there is anything else we can assist you with, please do not hesitate to get in touch. Thank you again for this wonderful feedback, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,934 reviews