Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,366 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first contact with Aquability, all arrangements were met. We were very happy with the service on the day. The fitters were prompt and left the house really clean and tidy. We are really pleased with our new shower. We would recommend Aquability to anyone.”

Helpful Report

Dear Alan Thank you so much for taking the time to share your experience. We truly appreciate your kind words and recommendation. It was a pleasure to assist you and we are delighted to hear that from the very first contact, all arrangements were met to your satisfaction. Kind regards The Aquability Customer Service Team

“I love my new shower and I am very happy with the service from Aquability. Everyone who I have dealt with have been very helpful and polite. The bespoke colour for the new shower matches my existing toilet and sink perfectly which is a fantastic option.”

Helpful Report

Dear Mrs Rose Thank you so much for taking the time to give Aquability a 5-star rating. We are delighted to hear that you love your new shower and are extremely happy with the service we provided. We are especially pleased to hear that the bespoke colour-match option for your new shower matches your existing toilet and sink perfectly. We understand how important it is to have everything coordinated, and we are glad that we could provide you with this fantastic option. Best regards The Aquability Customer Service Team

“Really happy with my new bathroom. I absolutely love it! It makes getting washed and showered and enjoyment. Thank you to everyone involved.”

Helpful Report

Dear Mrs Keen Thank you so much for your excellent 5-star rating of Aquability! We truly appreciate your kind words and we will be sure to pass on your gratitude to everyone involved in making your bathroom a success. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, The Aquability Customer Service Team

“We are very pleased with our new shower. The shower is very good and powerful which we love. The fitters were excellent and have a done a great job. Everything went smoothly and like clockwork.”

Helpful Report

Hi Mrs Marland Thank you so much for the 5 star rating! Kind regards The Aquability Customer Service Team

“The fitting went well, the fitting team were very tidy. The fitters completed my new shower quickly and explained how to use it all after they had finished. Everything was well organised from start to finish.”

Helpful Report

Dear Mrs Partlow Thank you for the fantastic feedback. We're delighted you're happy with everything. Kind regards The Aquability Customer Service Team

“We are very pleased with our new bath. Everyone we have dealt with from Aquability have been helpful. The fitting went well and they did a great job and left our home tidy and clean.”

Helpful Report

Hi Mrs Ironfiels Thank you for taking the time to review our company. We're so pleased to hear how happy you are with the new bath. Kind regards The Aquability Customer Service Team

“Everybody has been very efficient and pleasant.”

Helpful Report

Dear Mrs Bassett Thank you so much for your wonderful 5-star rating of Aquability! We greatly appreciate your feedback. Best regards The Aquability Customer Service Team

“We are really pleased with our new bath. All completed in one day.”

Helpful Report

Dear Mr Burge. Thank you so much for taking the time to rate Aquability with 5 stars! We truly appreciate your support and feedback. Best regards, The Aquability Customer Service Team

“I am delighted with my new shower, Mike has done a lovely job.”

Helpful Report

Dear Mrs Wilton Thank you so much for your incredible 5-star review of Aquability! We truly appreciate your kind feedback and it's lovely to hear about your satisfaction with our services. Best regards, The Aquability Customer Service Team

“Great job done by the company. Installer worked very hard and did a really good job.”

Helpful Report

Dear Mr Slade Thank you so much for taking the time to rate Aquability with 5 stars! We truly appreciate your kind words and recognition of our company's efforts. Best regards, The Aquability Team

“Very happy with the installation and both installer and electrician was very polite and helpful”

Helpful Report

Dear Mrs Stapleton Thank you so much for taking the time to rate Aquability with a fantastic 5 stars! We really appreciate your support and feedback. Best Regards The Aquability Customer Service Team

“I love my new bath. I was scared to use it at first but I’ve now got used to it and it’s lovely.”

Helpful Report

Dear Mrs Buckley Thank you so much for awarding Aquability a 5-star rating! We greatly appreciate your kind words and feedback. We are delighted to hear that you love your new bath. We understand that trying something new can be daunting, but we are glad to know that you have gotten used to it and that it now provides you with a delightful bathing experience. Should you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are always here to help. Thank you once again for choosing Aquability. Warm regards The Aquability Customer Service Team

“I am really pleased with the new bath. The fitting went well and even though I had a few small snags these were dealt with very promptly. Thank you for a good job.”

Helpful Report

Dear Mr Michie Thank you so much for your kind words and for giving Aquability a 5-star rating. We truly appreciate your support and are delighted to hear that you are really pleased with your new bath. We pride ourselves on ensuring that any small snags are dealt with promptly and efficiently and so it's great to hear that we accomplished that. Best regards The Aquability Customer Service Team

“The bath is fantastic. Fits in the bathroom lovely. Very pleased with the whole process. Highly recommend. 5 star”

Helpful Report

Dear Mr Nokes Thank you so much for choosing Aquability and for the 5 star rating! We are thrilled to hear that you find our bath fantastic and that it fits perfectly in your bathroom. Your satisfaction with the entire process makes us even happier. Kind regards The Aquability Customer Service Team

“The shower is lovely, the inspector has been out this morning and explained a few things regarding the waste pump that I was unsure about. Top job all round.”

Helpful Report

Dear Mr and Mrs King Thank you for the five star rating of Aquability. Our team of inspectors always aim to provide the best service possible and we are delighted that Jamie was able to answer your queries on this occasion. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards The Aquability Customer Service Team

“Wonderful installation that I’m very pleased with. Couldn’t be happier with the finish.”

Helpful Report

“I’m very pleased with my new shower and I can’t believe I didn’t have it fitted sooner. The whole process has been smooth sailing.”

Helpful Report

“Excellent service from Dale who helped us plan our walk in shower. He wasn't pushy and knew his stuff. Massive thanks to Danny and Ethan who fitted the new shower and toilet They worked so hard and did a splendid job. Finally thanks to Aquability who run a smooth service and let us know when the shower etc would be delivered and when it woukd be fitted. We are very impressed”

Helpful Report

“Phil fitted the new grab rail and replaced the spur that supply the shower. Explained what he was doing and made sure it was all working before leaving.”

Helpful Report

“Wow what a lovely shower. We didn’t expect it to be as nice as it is and it was installed in just a few hours, which was less that the full day advised. The installer was neat and tidy and we are extremely pleased.”

Helpful Report

Aquability is rated 4.9 based on 1,366 reviews