Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,765 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,765 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was led to beleive it would be clear glass which it isn’t good job by fitters it works very well just wish it was clear glass”

Helpful Report

Dear Customer, Thank you so much for taking the time to share your experience! It's great to know that the installation went smoothly and that the new shower module is working well for you. We were, however, very sorry to hear that you were disappointed to receive the PETG door-set. I have checked your contract and these doors were supplied exacty as per your order and page 7 of our brochure. However, since you are disappointed, we would be happy to change to glass sliding doors at cost price if you prefer. Please call us on 01252 451587 if you would like us to provide a quotation and we would be happy to help. Warm regards, Team Aquability

“well pleased with customer service. Cost rather more than I had anticipated Apart from that all good. Simon, the Installer, did a great job.”

Helpful Report

“Our new shower is a pleasure to use. Danny the installer worked so hard and he never stopped. Everything was completed within the day and all the rubbish was collected the next morning. Danny left our home spotless and when the rubbish was collected the guy that collected everything left no mess behind. The new shower looks very neat and well made.”

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“Very happy with the shower. The fitter Alex was superb, very clean and tidy.”

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“All the engineers worked none stop. They all did a very good and tidy job. If I was to ever get a new shower I would be using aquability again.”

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“It’s easy to get in and out and it’s got a seat and everything you want.”

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“Bit disappointed with shower thought it was going to be clear glass !!!! But it works fine”

Helpful Report

Dear Customer, Thank you so much for taking the time to share your experience! It's great to know that the shower works well for you, however, we were very sorry to hear that you were disappointed to receive the PETG door-set. I have checked your contract and these doors were supplied exactly as per your order and page 7 of our brochure. However, since you are disappointed, we would be happy to change to glass sliding doors at cost price if you prefer. Please call us on 01252 451587 if you would like us to provide a quotation and we would be happy to help. Warm regards, The Aquability Customer Service Team

“Everything was very organised and all the staff I have dealt with have been very polite and professional. Gary the installer was very tidy and his workmanship was top quality. Many thanks.”

Helpful Report

“Fantastic service. Lovely shower, very neat and tidy. Great work.”

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“Very good.well pleased with work carried out. Fitted in a a day as promised. Most happy with price . Would recommend to any one trust this company”

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“Brilliant service from mark and Adam all done in a day would recommend to anyone needing safe bathing done well and promptly.”

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“Great installation and safety check work carried out ! Excellent. Rick Goby”

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“Excellent service, engineers excellent service and very tidy. We would highly recommend Aquability the whole process has been great”

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“Amazing service. The shower looks amazing and both plumber and electrician were on time and very neat and tidy. 5 stars.”

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“Scot and Ben have completed a lovely job of installing my new shower. They worked hard and left a lovely neat job. Everything was completed in the day and all of the rubbish was collected the next morning. Many thanks.”

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“Prompt arrival appreciated, job done quickly and efficiently. Polite and friendly service.”

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“I’d give it 10 out of 10 if I could. The fitter was was brilliant the bath is brilliant. I couldn’t ask for anymore.”

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“The installation of our new shower went really well. Danny was a lovely lad and a please to have in our home. Our new shower makes life so much easier.”

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“Excellent job done by everybody. All engineers have been very friendly”

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“Aquability is an excellent team offering a high quality product and great service. Engineers were all very professional and did a fantastic job. I 100% recommend this company.”

Helpful Report

Aquability is rated 4.9 based on 1,765 reviews