Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,897 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my new shower unit. The fitter was none stop and did a brilliant job. The only issue I have is the noise of the waste pump which wasn't explained to me before and is a nuisance to the surrounding flats”

Helpful Report

Dear Mrs Whittingham, Thank you so much for the positive review and helpful feedback. We're so pleased to hear that you are happy with the shower unit overall and that our installer, Chris worked hard and completed the work to a high standard. We are sorry that it was not possible to install the shower with a gravity waste on this occasion but are happy to return and look at options for reducing the level of noise from the waste pump as soon as you can be available. We look forward to hearing from you and hope that we can improve your satisfaction with our product, upon our return. Warm regards, The Aquability Customer Service Team

“Happy with everything overall. Install date got pushed back a little bit but overall satisfied”

Helpful Report

“Excellent product, excellent fitter and electrician. Couldn't be more pleased with it”

Helpful Report

“Excellent company I am very happy with my new bath. The service was excellent. The fitter George did a great job, was clean and tidy. Follow electrician was very helpful and thorough. I would 100% recommend the company they was excellent.”

Helpful Report

Dear Mrs O'Keefe Thank you for taking the time to share your excellent feedback. We’re pleased you're happy with the bath and the service, and that George and the electrician were clean, thorough, and helpful. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Brilliant from start to finish. The bath has been a big help for us. Everything went straight forward”

Helpful Report

Dear Mr and Mrs Carr Thank you for taking the time to share your excellent feedback. We’re pleased the bath has been a big help and that everything went straightforward. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Our new walk in shower looks fantastic and the sage green mosaic matches our decor perfectly. Gary the installer worked very hard and left everything clean and tidy.”

Helpful Report

Dear Mr and Mrs Graham Thank you for taking the time to share your feedback. We’re pleased the walk-in shower looks fantastic, the sage green mosaic matches your décor, and that Gary left everything clean and tidy. We’ll pass your kind words to Gary. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“The two fitters Plumbing and Electrics arrived on time 0800 and completed the whole installation by early afternoon. They were polite coerteous and clean. Both knew their jobs and the Electrician in particular was extremely thorough in checking both his own work plus the work of a re-wiring carried out several years previously. The whole experience was excellent from first contact and we are so pleased we chose Aqubility 'on-line'. Our lives are so much easier now.”

Helpful Report

Dear valued customer, Thank you for taking the time to share your excellent feedback. We’re delighted to hear the fitters arrived on time, were polite and thorough, and that the electrician’s checks gave you confidence in the work. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“We have nothing but praise for our installation of the walk in shower. Danny, the installer was absolutely brilliant. He worked very hard, cleanly and perfectly. Never had such a service as good. The shower itself is wonderful.”

Helpful Report

Dear valued customer, Thank you for taking the time to share your fantastic feedback. We’re delighted that Danny, our installer, provided such a brilliant and clean job, and that you’re enjoying the walk-in shower. We’ll be sure to pass your kind words to Danny. If there’s anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“The installation of our new walk in bath went really well and Gary the installer completed a lovely job. I would highly recommend Aquability and the finished bath is great for our needs.”

Helpful Report

Dear Mr and Mrs Forst Thank you for taking the time to share your excellent feedback. We’re pleased the installation of your walk-in bath went well and that Gary completed a lovely job. We’ll pass your kind words to Gary. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“To be quite honest the whole thing is 5 out of 5. The daughter-in-law is also happy with the whole installation. I can’t believe they even took all the rubbish away.”

Helpful Report

“Very happy with the shower and bathroom installation. The fitter Stacy was very tidy and considerate while working, finished in two days as promised. The customer service from the estimate to the collection of the rubbish was excellent we were kept advised all the way. We would recommend Aquability.”

Helpful Report

Dear W.B., Thank you for taking the time to share your excellent feedback. We’re delighted you’re happy with the shower and bathroom installation, and that Stacy was tidy, considerate, and completed the work on time. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Very pleased is perfect for me and my wife. Lovely finish.”

Helpful Report

“Pleased with the shower, fitter did a great job”

Helpful Report

Dear Mr Gane Thank you for taking the time to share your feedback. We’re pleased you’re happy with the shower and that the fitter did a great job. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Pleased with the shower, great work by the fitter”

Helpful Report

“Fitter was very clean and tidy, was I time and was finished around lunch time. Electrician was great on the follow up. Very happy with the bath and we would recommend Aquability.”

Helpful Report

Dear Mr and Mrs Smith Thank you for taking the time to share your feedback. We're pleased the fitter was clean and tidy, on time, and finished around lunch. Glad the electrician’s follow-up was great, and that you’re very happy with the bath. We appreciate your recommendation. If there is anything else we can assist with, please let us know. Kind regards, The Aquability Customer Service Team

“Over the moon with shower, Simon did an absolutely fabulous job.”

Helpful Report

“Very pleased with shower, fitter did a lovely job.”

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“Excellent job. Paul and Adam have been brilliant. This will now give us peace of mind. Highly recommend”

Helpful Report

Dear Mr Bilson Thank you for taking the time to share your excellent feedback. We’re pleased Paul and Adam delivered brilliant service and that this gives you peace of mind. We appreciate your recommendation. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

“Very well installed. so pleased finished to such a high standard. Couldn’t be more pleased with the bath.”

Helpful Report

“Happy with the job overall. Had a slight issue with the shower to start with but the problem was resolved quickly.”

Helpful Report

Dear Mrs Bradley Thank you for taking the time to share your feedback. We’re glad you’re happy overall and that the shower issue was resolved quickly. We’ll pass your kind words to the team. If there is anything else we can assist with, please let us know. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,897 reviews