Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 2,024 Reviews

98 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the power seat on my new bath makes my life so much easier”

Helpful Report

Dear Mrs Higgs, Thank you for the wonderful five star review! Our powered seats with lifting mechanisms are designed to ensure that taking a relaxing soak in the bath is a safe and pleasurable experience again, so we're delighted to hear that the new bath installation has made such a positive impact on your life! Thank you so much for sharing your experience. Kind regards, The Aquability Customer Service Team

“The process from start to finish has been exceptional and so fast, we love it!”

Helpful Report

Dear Mr and Mrs Amos, Thank you for taking the time to share your experience! We're delighted to know that you love the new walk-in bath and that we were able to arrange the installation speedily. We really appreciate your feedback and support. Warm regards, The Aquability Customer Service Team

“Gary the installer worked very hard and completed a decent job. He left everything tidy and all the rubbish was collected promptly from outside. I had a few small issues which were sorted during the inspection which took place after the installation was completed.”

Helpful Report

Dear Mr Carruthers, Thank you for the five star rating and for your kind comments which we have passed on to our installer, Gary. We really appreciate your patience and understanding whilst we arranged to remedy a small snagging issue and are delighted to know that you are happy with the final finish. If there is anything else we can assist you with, please do not hesitate to let us know. Warm regards, The Aquability Customer Service Team

“Very happy with the bath. 5 stars is far too low. The workmanship and aftercare attention was amazing. Staff have all been excellent. I would recommend Aquability to anybody and am so pleased I chose this company.”

Helpful Report

Dear Mrs O'Sullivan, Thank you for this wonderful review. It's great to know that you are delighted with the new walk-in bath, the workmanship and the aftercare. Thank you so much for choosing Aquability for your bathing needs and for recommending us to others. We really appreciate your feedback and support. Warm regards, The Aquability Customer Service Team

“Excellent service. First class job from start to finish”

Helpful Report

Dear Mr Smithson, Thank you so much for this lovely review! We're so pleased to know that you are happy with the new bath and the service you received. We hope you enjoy the benefits for years to come. Thank you again for sharing your experience. Kind regards, The Aquability Customer Service Team

“Wonderful.....I'm so happy for my husband, he can now bath easily. Would recommend 100%”

Helpful Report

Dear Mrs Edgley, Thank you so much for this wonderful five star review! We're absolutely delighted to hear that the new walk-in bath has made life easier for your husband. Thank you again for choosing Aquabiity and for recommending us. We really appreciate your feedback and support. Warm regards, The Aquability Customer Service Team.

“Very happy with my new shower its perfect”

Helpful Report

Dear Mr and Mrs Shao, Thank you for taking the time to share your experience. It's great to hear that the new low access shower module is perfect for your needs. If there is anything more we can do to assist you, please do not hesitate to get in touch. Best regards, The Aquability Customer Service Team

“So pleased with my new shower and to have it all installed done within one day and no mess was amazing”

Helpful Report

Dear Mrs Murphy, Thank you for this wonderful feedback. We’re delighted to know that you’re pleased with your new shower and that the installation was completed in one day with no mess or fuss, as promised. If there is anything else we can assist you with, please don’t hesitate to contact us. Warm regards, The Aquability Customer Service Team

“Really happy with the installation and the look of my new shower”

Helpful Report

Dear Mr Latham, Thank you for taking the time to share your feedback. We’re thrilled you’re happy with the installation and the look of your new shower. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, The Aquability Customer Service Team

“Excellent service throughout. Strongly recommended.”

Helpful Report

Dear Barry, Thank you for your fantastic 5-star review and for recommending us! We’re delighted to hear you were pleased with the service throughout. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Aquability Customer Service Team

“Whole team at aquability have been nothing short of amazing. Every aspect was perfect. Thank you”

Helpful Report

Dear Mrs Scott, Thank you so muuch for sharing your positive experience. You're satisfaction means everything to us and we really appreciate you're kind comments about our team. Best regards, The Aquability Customer Service Team

“Everyone at aquability has been fantastic. Highly recommend. Very friendly. Neat and tidy. The finish is perfect.”

Helpful Report

Dear Mr Bodmer, Thank you for this excellent review and for your kind comments about our staff which will be passed on to all involved. We're so glad that you are happy with the new shower and really appreciate your feedback and recommendation. Thanks again, The Aquability Customer Service Team

“My wife find it so much easier, we're really happy”

Helpful Report

Dear Mr Buckley, Thank you for letting us know that your wife is finding bathing so much easier with the new bath! It's wonderful to hear that you're happy and we really appreciate you sharing this positive feedback. Thanks again, The Aquability Customer Service Team

“Excellent job, Leighton explained everything perfectly.”

Helpful Report

Dear Mrs Fyfe, Thank you for taking the time to share your feedback. We're delighted Leighton explained everything clearly and that you’re happy with the service. If there is anything else we can assist with, please let us know. Kind regards, Team Aquability

“Installation was so quick and no mess, service from Aquability has been fantastic and I can't fault it.”

Helpful Report

Dear Mr King, Thank you for your kind review. We’re delighted to hear the installation was completed quickly with no mess or fuss and that you’re happy with the service from Aquability. If you need anything else, please let us know. Kind regards, The Aquability Customer Service Team

“Very curious and efficient. Electrician did a very thorough job and explained everything I needed to know”

Helpful Report

Dear Mrs Forbes, Thank you for taking the time to share your feedback. We're glad to hear the electrician was thorough and explained everything you needed to know. If there is anything else we can assist you with, please do not hesitate to contact us on 01252 451500 (option 2) and we would be delighted to help you. Kind regards, The Aquability Customer Service Team

“Absolutely love it.....its made our lives so much easier”

Helpful Report

Dear Mr and Mrs Brown, Thank you for this wonderful review and for the five star rating! it's great to hear that you are delighted with the new AquaShower module and that the easy-access has made a positive impact on your lives. Your satisfaction is so important to us and we really appreciate the positive feedback. Best regards, The Aquability Customer Service Team

“The installation of my new shower cubicle went very well. Everything was completed by 4:30pm on the day of the install. The fitter Gary left everything tidy afterwards and all the rubbish was collected on the same day.”

Helpful Report

Dear Mr Ferries, Thank you for taking the time to share your positive experience with Aquability. We're so pleased to hear that the new easy-entry shower module was installed in just one day and with the minimum of disruption, as promised. We hope that you are now able to enjoy the benefits of easy, safe showering for many years to come. Warm regards, The Aquability Customer Service Team

“Still so pleased with the new bath. So easy to get in and out of. Such a nice finish and looks amazing in the bathroom.”

Helpful Report

Dear Mr and Mrs Maidment, Thank you for this wonderful feedback. It's great to know that the new bath is easy to access and use and also looks amazing in your bathroom. Thank you so much for sharing your experience. It means a lot to us. Kind regards, The Aquability Customer Service Team

“Fantastic service. Shower is perfect. Highly recommended”

Helpful Report

Dear Ms Hamilton, Thank you for your kind comments and five star rating! Your satisfaction means everything to us so we're delighted to hear that you cannot fault the new shower or the service. Best regards, The Aqubility Customer Service Team

Aquability is rated 4.9 based on 2,024 reviews