Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,936 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,936 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy its been great”

Helpful Report

Dear Mr and Mrs Connolly, Thank you for your wonderful 5/5 review. We're delighted that you've had a great experience and really appreciate the positive feedback. Warm regards, The Aquability Customer Service Team

“It's so nice to be able to sit down to have a shower, its absolutely ideal. Installers were fantastic”

Helpful Report

Dear Mr and Mrs Fishpool, Thank you for your wonderful feedback. We’re pleased to hear that you’re enjoying the new "easy access" shower and that the installers provided fantastic service. If there is anything else we can assist you with, please don’t hesitate to get in touch. Kind regards, The Aquability Customer Service Team

“So pleased with bath power seat, makes life so much easier”

Helpful Report

Dear Mrs Gardner, Thank you for taking the time to share your experience. We’re pleased to hear that the powered seat lift is making bathing easier for you, and having a positive impact on your life. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, The Aquability Customer Service Team

“Shower has been great. Ll delivered and installed in the same day. Installation team were fast, clean, tidy and pleasant. Would highly recommend to anyone”

Helpful Report

Dear Mrs Munro, Thank you for your kind comments which we will pass on to all involved. We're so pleased to hear that the installation team worked quickly and without mess or fuss. Thank you for sharing your experience and recommending us. Warm regards, The Aquability Customer Service Team

“Everything was excellent. The fitter did a really good job and was none stop. Would recommend aquability any day of the week”

Helpful Report

Dear Mrs Beesly, Thank you for this fantastic review. We're so pleased to hear that our installer, Danny worked hard and completed the installation quickly and to a high standard. Thank you also for recommending us. We really appreciate it. Warm regards, The Aquability Customer Service Team

“Very happy shower has made my life so much easier”

Helpful Report

Dear Mr Brand, Thank you so much for this five star review! We're delighted to hear that the new shower is making life so much easier for you. Thank you for choosing Aquability and for sharing your experience. Warm regards, The Aquability Customer Service Team

“The engineer arrived on time, set about dismantling my old bath and shower. The new shower packs arrived and the old taken away. The engineer worked though the day keeping me up date on progress. When finished everything was tidied up and removed. The perfect shower installation couldn't fault it”

Helpful Report

Dear James, Thank you for this wonderful review. We're so pleased to hear that our installer, Gary did a great job and that you are happy with the quality of the finished shower module. Thank you for sharing your experience with Aquability and for recommending us. We really appreciate your kind words. Warm regards, The Aquability Customer Service Team

“Installation was so quick and very tidy, not one speck of dust anyway I was so impressed”

Helpful Report

Dear Mrs Lacey, Thank you for this fantastic feedback. It's great to hear that our fitting team did not disappoint and that they were able to complete the installation quickly with no mess or fuss, as promised. Minimizing disruption is so important to us and it's wonderful to hear that we impressed you in this regard. Thank you for sharing your experience. Best wishes, The Aquability Customer Service Team

“Would recommend to anyone. Super quick installation and very clean and tidy”

Helpful Report

Dear Mr and Mrs Eaton, Thank you so much for taking the time to share your experience. It's great to know that the installation of your low-access shower module was quick and easy with no mess or fuss, as promised. You're satisfaction means a lot to us and we're delighted that you're happy with the new facilities. We're also very appreciative of your kind recommendation. Best regards, The Aquability Customer Service Team

“We have just had a walk in shower fitted today . The fitters names are Chris and Al all we can say is Brilliant the boys are so efficient and hard working .Arrived at 9am finished before 3 pm . Just want to thank you for all the attention you gave us from the start starting with the first phone call I made and Simon the Rep who came to see us to arrange our fitting Thank you yet again”

Helpful Report

Dear Mr and Mrs Shore, Thank you for your fantastic 5-star review. We’re thrilled to hear Chris and Al did a brilliant and efficient job, arriving at 9am and completing the installation by 3pm. We’ll also pass your thanks on to Simon for his good advice and for his help keeping everything on schedule. We really appreciate you choosing Aquability and your kind words. It was a pleasure serving you! Thank you again for sharing your experience. Kind regards, The Aquability Customer Service Team

“Absolutely delighted with my new bat. From start to finish everything went smoothly. The fitter was very courteous.”

Helpful Report

Dear Mrs Couch, Thank you for this fantastic five star review! We're delighted to hear that the project went smoothly (and to timescale) and that you absolutely love your new walk-in bath! Thank you also for your kind comments regarding our installer, Mike, which we will be sure to pass on. Your feedback means a lot to us and we really appreciate you taking the time to share your experience. We trust that you are now enjoying the new facilities and and making the most of every opportunity to indulge in a soothing and relaxing soak again. However, if you have any questions or queries, or if there is anything else we can assist you with at all, please do not hesitate to contact us. We're always here to help. Best regards, The Aquability Customer Service Team

“Very pleased with the shower, I wish I’d done it sooner”

Helpful Report

Dear Mr Alexander, Thank you for your five-star review! We’re so pleased to hear that you’re happy with your new shower and that the upgrade has made such a positive impact on your life. If there’s anything else you need, please do not hesitate to get in touch. We’d be delighted to help! Warm regards, The Aquability Customer Service Team

“So pleased with shower and the installer was fantastic, would give 10 stars if possible”

Helpful Report

Dear Mr and Mrs Farris, Thank you so much for this lovely review! It's wonderful to hear that you're really pleased with the shower module itself and that our installer, Paul was fantastic. It's also great to know that you would award ten stars if you could! Your satisfaction means the world to us and we really appreciate your support and recommendation. We hope you continue to enjoy the benefits of the new shower for many years to come! Warm regards, The Aquability Customer Service Team

“The installation of our new shower went very smoothly. Everyone we have spoken and dealt with from Aquability have all been polite and courteous. The fitter Danny worked very hard and nothing was too much trouble for him and workmanship is excellent. Many thanks.”

Helpful Report

Dear Mr Simpkins, Thank you for your kind comments and for choosing Aquability for your showering needs. We’re delighted to hear that the installation went smoothly, that our installer worked hard, and that you were happy with the service you received. We’ll pass your thanks on to Danny and the rest of the team...But firstly, we really would like to thank you for taking the time to share your positive experience online. Your feedback is so important to us and we really appreciate your support. Warm regards, The Aquability Customer Service Team

“Just brilliant in every way”

Helpful Report

Dear Paul, Thank you so much for this wonderful five star review. It's fantastic to hear that you are happy with the new shower module and the service you received. If there is anything else we can do to assist you, please let us know. Thanks again for your custom and support. Warm regards, The Aquability Customer Service Team

“Fitter did a real smashing job. Everyone was on time and were very clean and tidy. Very pleased with everything”

Helpful Report

Dear Mr Mitchell, Thank you for your kind feedback. We’re delighted to hear that our installer, Danny did an excellent job, and that all of our field staff were punctual and respectful of your property. Thank you for again taking the time to share your experience. We really appreciate it. Warm regards, The Aquability Customer Service Team

“Wonderful company. Love the shower, everyone worked so hard. Thank you.”

Helpful Report

Dear Mrs Baldwin, Thank you for your wonderful feedback. We’re delighted to hear that you love the shower and that our team gave such a great effort. We’ll be sure to pass your kind words along to everyone involved. Thank you for choosing Aquability. Warm regards, The Aquability Customer Service Team

“Very happy with the module. Very good job done. Everything went smooth. We would recommend Aquability.”

Helpful Report

Dear Mrs Glenister, Thank you for your kind comments. We’re delighted to hear that you’re very happy with the shower module and that everything went smoothly on the day of installation. We truly appreciate your recommendation. Warm regards, The Aquability Customer Service Team

“So pleased the shower is great. 10 out of 10 all round.”

Helpful Report

Dear Mr House, Thank you for sharing your feedback! We're delighted to hear the shower module is great and that you’re 10/10 happy with it. We’ll pass your kind comments on to your installer, Paul. If you need anything else, just let us know. Kind regards, The Aquability Customer Service Team

“Very happy with my bath lift. Mike the fitter was great, the electrician was also helpful. Communication from the start was great and we are very happy. We would recommend Aquability.”

Helpful Report

Dear Mrs Tillet, Thank you for your kind feedback. We’re delighted to hear you’re happy with the new walk-in bath with lifting mechanism and that Mike the fitter and our electrician were helpful. It’s great that our communication from the start met your expectations. We really appreciate your recommendation and look forward to assisting you in the future. Kind regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,936 reviews