Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,553 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Appleyard provided a new bouquet because unusually the bouquet did not last very long. Max was extremely understanding and helpful and I’m a happy customer Debra”

Helpful Report

Posted 1 year ago

“Beautiful flowers and reliable delivery. Very happy!”

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Posted 1 year ago

“Top service even better flowers.”

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Posted 1 year ago

“Very pleased to receive flowers, Prosecco and chocolates on our wedding anniversary from my son and daughter in law. The Prosecco was very nice, the chocolates were nothing special and could have come from any run of the mill supermarket but after just 24 hours of arriving the flowers had to be binned, please see attached photograph and don’t waste your money. Unfortunately this site won’t allow me to upload photos.”

Helpful Report

Posted 1 year ago

We're sorry to hear about your recent experience with us. We aim to provide the best service and clearly, we missed the mark this time. Could you please reach out to our customer service team so we can rectify this issue? We would be happy to send a replacement bouquet to you.

Posted 1 year ago

“worst flowers nd worst hamper i have ever had in my life flowers died withing 48 hours hamper doesnt come as a hamper customer service is unprofesional avoid at all costs”

Helpful Report

Posted 1 year ago

We're sorry to hear about your recent experience with us. We aim to provide the best service and clearly, we missed the mark this time. Please expect a message from our team soon to discuss this further. We hope to have the opportunity to restore your faith in our service.

Posted 1 year ago

“I always use appleyard and recommend to friends. always great service and easy to use site”

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Posted 1 year ago

“I have not given full marks because if there is a problem, there is no one in person to speak to. Anbautomatemate on computer dosent count for me. Otherwise the bouquets have always been beautiful.”

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Posted 1 year ago

“On time, good quality and easy to use”

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Posted 1 year ago

“East to order. Delivered as promised. Flowers were gorgeous!”

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Posted 1 year ago

“Very disappointed. Automated email told me flowers were on the way. Second automated email told me my flowers wouldn’t be delivered on time to my friend. That was Saturday. It’s Mondaynand I’m still waiting. Won’t be using you again.”

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Posted 2 years ago

Posted 1 year ago

“Had flowers delivered Monday afternoon 22 July 2024, they were nearly dead two days later, now on Friday they are all wilted”

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Posted 2 years ago

We regret the flowers didn’t last as expected and appreciate your feedback. Please expect a message from our team soon to discuss this further. We hope to have the opportunity to restore your faith in our service.

Posted 1 year ago

“Not happy with the flowers. Ordered the peonies bouquet and what arrived was disappointing. The peonies never bloomed, the other flowers in the bouquet died quickly”

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Posted 2 years ago

“Beautiful flowers delivered on time!”

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Posted 2 years ago

“Flowers arrived on time in perfect condition! I must say, the prices are very reasonable for the great care and service they provide! Will definitely order more!”

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Posted 2 years ago

“Fantastic! Flowers where delivered on time and in excellent condition Let’s just say I am in my girlfriends good books!”

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Posted 2 years ago

“Very simple ordering, beautiful flowers and regular updates for delivery”

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Posted 2 years ago

“Received very well.”

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Posted 2 years ago

“Great quality, looked amazing”

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Posted 2 years ago

“Appleyard are really good for gifts and occasions with lovely flowers to choose from”

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Posted 2 years ago

“Good quality timely delivery”

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Posted 2 years ago

Appleyard London is rated 4.6 based on 12,553 reviews