Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,633 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

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“I’ve ordered before and have been generally happy, when things haven’t gone right there has generally been a pre thought of solution that I had no reason to reject. This Valentines however I was less than impressed with the bouquet, the guard petals looked a bit dry and the flowers have failed to open despite following the instructions provided.”

Helpful Report

Posted 4 years ago

Hi Lee, thanks for getting in touch and we're really sorry to hear that the bouquet wasn't up to our usual high standards. We can understand how disappointing this must've been for you, especially as it was supposed to have been a special Valentine's gift. We're really sorry we've let you down on this occasion, and one of our customer service team should be in touch soon to try and get this sorted for you.

Posted 4 years ago

“Beautiful flowers delivered on time in a hurricane. Also very good after care.”

Appleyard London 5 star review on 23rd February 2022

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Posted 4 years ago

“Nice flowers”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Great website, easy to navigate, good offers available, only feedback would be to leave special instructions for drop off in case none of the options available apply to the person who was ordering.”

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Posted 4 years ago

“Vrry prompt and efficient service.”

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Posted 4 years ago

“Lovely flowers! My partner was very pleased with them and they were lasting well but on the 6th day they just died. They could of lasted longer but overall it was a good experience”

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Posted 4 years ago

“Roses didn’t last as well as previous deliveries”

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Posted 4 years ago

“Amazing flowers, will definitely buy again”

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Posted 4 years ago

“My order arrived one day late. Otherwise, everythIng was satisfactory.”

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Posted 4 years ago

“Great service, great flowers”

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Posted 4 years ago

“Good service. a little pricey”

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Posted 4 years ago

“We had a little mix-up on the delivery date which was suppossed to have been 14th february (Valentine's Day gift) but was delivered on the 9th instead. Upon lodging a query, your staff sent a repeat flower order to my daughter on the 14th. Very well done.”

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Posted 4 years ago

“It was really easy to order and the package was delivered timely and promptly. It was beautifully packaged. It was a gift and my husband enjoyed it.”

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Posted 4 years ago

“I live in California, USA and ordered for a friend's birthday. Your service made that easy and from all accounts your delivery was on time and professional. The beautiful bouquet made my friend very happy even though I was late for their birthday. Thank you for providing beautiful flowers and good service.”

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Posted 4 years ago

“Quality product and delivered in time”

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Posted 4 years ago

“Ordered 50 roses for Valentines Day for my wife, she was very pleased with them, beautiful flowers, good value for money, will definitely use them again and would recommend to anyonee,”

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Posted 4 years ago

“Flowers and champagne for my parents wedding anniversary. They were thrilled.”

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Posted 4 years ago

“All went fine”

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Posted 4 years ago

“Great flowers. Very happy with service”

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Posted 4 years ago

Appleyard London is rated 4.6 based on 12,633 reviews