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Appleyard London Reviews

4.6 Rating 12,614 Reviews
90 %
of reviewers recommend Appleyard London
4.6
Based on 12,614 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 18th August 2026
Mr Shirajul I
Appleyard London 5 star review on 17th February 2026
PAUL F
Appleyard London 5 star review on 17th February 2026
Anonymous
Appleyard London 5 star review on 16th January 2026
Anonymous
Appleyard London 5 star review on 20th December 2025
Graham W
Appleyard London 5 star review on 20th December 2025
Mrs Claire M
Appleyard London 5 star review on 6th December 2025
Mr Andy T
406
Anonymous
Anonymous  // 01/01/2019
Their service has blown me away. I was chatting with my friend this morning about whether or not they’d received their flowers, and fully expected to have to be a bit moany and complain about not getting an update - and now they’ve gone and done this all without my asking: refunded my postage as a credit for my next order, and given my friend a brand new replacement free of charge - delivered tomorrow. This is astonishing and I will 100% be using them again. Top stuff, consider me amazed!
Helpful Report
Posted 4 years ago
They were fine.
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Posted 4 years ago
The flower selection is very good and the service (with tracking) is fine.
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Posted 4 years ago
Excellent customer service
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Posted 4 years ago
Fabulous product, service & value
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Posted 4 years ago
Amazing flowers and service, have not had any issues. The members of family that have received them have all said how lovely the flowers are.
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Posted 4 years ago
The flowers were lovely and fresh!
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Posted 4 years ago
I always order flowers from Appleyard for my daughter who lives in the UK and they never disappoint! She sends me photos and tge arrangements are always beautiful--exactly what's shown on the web site!
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Posted 4 years ago
The flowers delivered were nothing like the catalog photo. Immensely disappointing. Paid £32 for flowers worth £6 at a garage forecourt. Complained to shop we ordered from. Received £15 refund. The flowers were for your daughter in law who got a well earned promotion at work. It was very disappointing to say the least. Very poor service. Photos show the difference
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Posted 4 years ago
Appleyard has made it possible for me to make my partner's birthday very special for a few years. We live oceans away right now and they love roses, so I was able to send them a perfect dozen roses.
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Posted 4 years ago
Flowers looked and smelt lovely when they opened they also lasted really well
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Posted 4 years ago
Beautiful array of flowers which kept producing surprises for nearly a month.
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Posted 4 years ago
Water timer works fine
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Posted 4 years ago
Flowers are consistently beautiful and customer service outstanding!
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Posted 4 years ago
I wish I were wealthy enough to buy more from you as I have never been disappointed in the quality of the flowers. The bouquets arrive in great condition, usually last a long time, and always get comments from all visitors.
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Posted 4 years ago
The Friendship Rose gift is beautiful and arrived well packaged with plenty of breathing space.
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Posted 4 years ago
I was able to send flowers to my cousin in London then Brighton from Sydney, Australia and it all went smoothly and the flowers were gorgeous.
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Posted 4 years ago
The flowers were for a friend and she said they were fantastic. Used more than once. Thank you
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Posted 4 years ago
Really good service have used a number of times to send flowers to various people. Always had positive feedback
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Posted 4 years ago
Really nice flowers
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Posted 4 years ago
Appleyard London is rated 4.6 based on 12,614 reviews