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Appleyard London Reviews

4.6 Rating 10,865 Reviews

91 %

of reviewers recommend Appleyard London

Company Reviews

Product Reviews

4.6

Based on 10,865 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 24th April 2024

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Appleyard London 5 star review on 29th March 2024

329

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers lovely but rather expensive with added postage.”

Posted 3 years ago

“Hi. I provided contact details for the delivery of flowers but my daughter did not receive any communications other than a knock on the door. I was led to believe that providing contact details she would be aware of a delivery was imminent but unfortunately this did not happen”

Posted 3 years ago

“The bouquet I received was much smaller than the one that was displayed on the website. Both my mother and I, without having talked to each other about that, we had the same opinion once we saw that.”

Posted 3 years ago

“I made 3 orders - all very good quality but I unfortunately one main item was delivered 3 days late which spoilt the occasion.”

Posted 3 years ago

“Wonderful display for 24 hours, then kind of began to wilt. A bit disappointing but the delivery was amazing.”

Posted 3 years ago

“Delivery okay but not sure it was worth the money flower wise.. didn’t AT ALL look anything like picture.”

Posted 3 years ago

“Not very fresh flowers. Not perfumed”

Posted 3 years ago

“Flowers smelled lovely, however little dissappointed that the carnations were a deep purple colour in my opinion jarred against the paler roses and lilies. Greenery would gave been enough vibrant contrast. My sister-in-law seemed happy enough, she kept noting how beautiful their smell was.........would order again just in case it was a blip with flowers available.”

Posted 3 years ago

“OK, but not as many flowers as I would expect for the price.”

Posted 3 years ago

“The flowers were a just a little bit squished. Otherwise, they were nice.”

Posted 3 years ago

“My flowers got delivered”

Posted 3 years ago

“I had asked for the person who delivered the flowers to knock at the door. I appreciate deliveries are difficult with socially distancing but how was my mum supposed to know that the flowers had been left at the end of her drive when no-one knocked?!”

Posted 3 years ago

“A bit deer for what it was.”

Posted 3 years ago

“Ok but delivery LATE in the day and delivery tracker stated delivered at 1100, which was incorrect”

Posted 4 years ago

“Delivery date a bit far”

Posted 4 years ago

“Quite expensive for what was received, timely and alive so all good”

Posted 4 years ago

“Ultimately underwhelmed with the size of the bunch despite upgrading . Flowers are nice but roses already browning on the petals, will likely only last a day or two. For £51 it’s quite disappointing”

Posted 4 years ago

“Bit pricey - and the eventual bunch that arrived looked small - not "chic", just small. But ok.”

Posted 4 years ago

Thanks for the feedback. Knowing how customers rate their bouquets for vaklue for money is really important to us. We have added some credit to your Appleyard account as thanks.

Posted 4 years ago

“Mum enjoyed her flowers and said they were lovely. However, she also said that the delivery person was quite rude, which somewhat spoiled the occasion. Customer service is essential in a competitive industry.”

Posted 4 years ago

Hi, thank you for making us aware of this. We're responsible for the service of our third party couriers so will be in touch with you regarding this.

Posted 4 years ago

“Pirce bit high”

Posted 4 years ago

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Appleyard London is rated 4.6 based on 10,865 reviews