Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,782 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 29th June 2025

396

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Professional service, beautiful flowers, packaged excellently and delivered when promised. Very happy and will use again. Would have been 10 stars, however in the purchase description it read I would receive an email confirming dispatch the evening before arrival. I never got this email, therefore caused a little bit of a worry if they would arrive but all was fine.”

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Posted 4 months ago

“Not interested”

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Posted 4 months ago

“Timely delivery and the flowers were well taken care of during packing. The flowers also looked as majestic as they showed on the site. The only thing I wish was they provided more food for the flowers (eg. a second pouch to use after 48 hours) to keep them fresher for longer.”

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Posted 4 months ago

“Nice flowers. Received everything in time. However packaging of flowers could be better. Use beautiful paper instead of cellophane.”

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Posted 4 months ago

“Great delivery. Flowers not 100%”

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Posted 4 months ago

“Overall I was pleased with the service from Appleyard. Less pleasing was the fact that Yodel delivered the flowers at 10.15pm, when the recipient was getting ready for bed! I was tracking the package and had to telephone my friend to warn her she would be getting a delivery late at night, so therefore the surprise element was completely ruined. The rating is therefore not as high as it would have been, had the flowers been delivered at a reasonable time.”

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Posted 4 months ago

“Disappointed that my order had to changed but the recipient was delighted so that made the difference”

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Posted 5 months ago

“Great service!”

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Posted 5 months ago

“Sent to family members to they loved them”

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Posted 5 months ago

“Beautiful array of flowers.”

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Posted 5 months ago

“Recipient very pleased with the hyacinths (lovely smell apparently), but I did find locating and applying the discount code tricky”

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Posted 5 months ago

“An issue with the order was swiftly rectified, courteous and was a great example of good customer service. You can’t say fairer than that. Thank you”

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Posted 5 months ago

“Great flowers but delivery was poor. Just left at the gate on the drive, not a door or porch to the property. The flowers were not discovered for two days, after the recipient's birthday.”

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Posted 5 months ago

“The flowers were beautiful. Very well packaged too. Just a little disappointed with the card and there was a tear in down the middle of it. So I had to improvise. Overall a good experience.”

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Posted 6 months ago

“Website easy to use. Lots of choice.”

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Posted 6 months ago

“The floral arrangement was beautiful however it's lifespan was short.”

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Posted 6 months ago

“Good quality. Reasonable price. Deliver service okay”

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Posted 6 months ago

“Flowers delivered on time and quality as expected”

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Posted 6 months ago

“Really pleased with the hamper but needed to contact customer services a few times owing to a code not being processed properly.”

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Posted 6 months ago

“It was nice quality, arrived in good condition I would be ordering again soon”

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Posted 6 months ago

Appleyard London is rated 4.6 based on 11,782 reviews