Apc Overnight Reviews

Name: Apc Overnight
Rating: 1.38

1.4 Rating 1,634 Reviews

9 %

of reviewers recommend Apc Overnight

Company Reviews

Metrics

Info

1.4

Based on 1,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

About Apc Overnight:

APC Overnight, Nationwide Next Day Delivery 0800 373737. This account is active Mon-Fri 9-5 exc. bank holidays

For assistance please contact : - info@apc-overnight.com

Visit Website

Phone:

0800373737

Email:

info@apc-overnight.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“if you need a parcel delivered do not use them and try a pigeon”

Helpful Report

Hello I am very sorry to see that you have not had a great experience with APC Overnight. If you would like email me I will look into this for you. Becky customer.relations@apc-overnight.com

“if u sit at home and wait for your parcel maybe then they are ok, but in my situation no one was at home and then it starts, wrote email for them to leave my parcel in depot, no answer till another day evening. the lady call me and asked me what i want to redeliver or to come to depot and collect it, i have told her that i will be collecting it from depot because noone will be at home again, i came to collect it in the morning ,drive 20miles, and they cannot find your parcell, just one word RUBISH!!!”

Helpful Report

Hello I am very sorry to hear the issues you have had in getting your delivery If you would like me to look into this for you, please email on the below email address. Please include your consignment number and delivery postcode for us to further investigate for you. Chloe customer.relations@apc-overnight.com

“No attempt to deliver to neighbours and no time slot notification to avoid a long wait at home.”

Helpful Report

Hello Lee I'm very sorry to hear that you have not been provided with a time slot and it's not been left with a neighbour. If you would like me to look into this for you, please email on the below email address. Please include your consignment number and delivery postcode for us to further investigate for you. Lydia customer.relations@apc-overnight.com

“I’ve waited in All day for my parcel and even called to see where it was the lady on the phone me it was on route and my delivery never came”

Helpful Report

Hello I am very sorry to hear that you have not yet received your delivery. If you would like me to look into this for you, please email on the below email address. Please include your consignment number and delivery postcode for us to further investigate for you. Chloe customer.relations@apc-overnight.com

“Delivered my parcel on time. No complaints.”

Helpful Report

Hello Sf Thank you for taking the time to complete this review and for the 5 stars. It is great to hear that your parcel was delivered on time. Becky customer.relations@apc-overnight.com

“I’m laughing right now because I can’t help how unprofessional this has been. I received an email about failed attempt to deliver even tho I was home all day. The attempt was made to a completely different address than mine. I call and give the exact address and later on it got delivered to a even further address - BUSINESS ADDRESS! I live in block of flats with 2 neighbours above me that could’ve taken it and 2 beauty salons opposite the flats yet the delivery guy was too lazy to walk up the street 😂 Now the store is closed and I can’t even get it. Well done guys”

Helpful Report

Hello Penelope I am very sorry to see that you have had issues with locating your delivery. If you would like to email I will investigate this for you Becky customer.relations@apc-overnight.com

“Would be 0 stars never for parcel, been given the run around with the company for the past month trying to find what happend. Assuming the driver stole it as "he doesn't work for us anymore". Cheek of them to say that it was signed for. Avoid this courier. Seems they have a reputation for parcels being "signed for" and won't show the proof. So annoyed.”

Helpful Report

Hello I am very sorry to hear that you have been having issues. If you would like to email me I will investigate this for you. Becky Customer.relations@apc-overnight.com

“Brilliant service.”

Helpful Report

Hello Thank you for the 5 star review - i am very happy that you found the service to be brilliant. Becky customer.relations@apc-overnight.com

“Prompt delivery and good tracking system.”

Helpful Report

Hello Thank you for the 5 star review, It is great that the tracking system was goods and that the delivery was prompt. Becky customer.relations@apc-overnight.com

“Prompt delivery & good feedback with package tracking”

Helpful Report

Hello Scarlett Thank you for the 5 star review. It is great that your delivery was prompt. Becky customer.relations@apc-overnight.com

“I was fully informed of the delivery time via email for the following day and it turned up on time. My experience with this delivery company was good”

Helpful Report

Hello Andrew It is great to hear that your delivery was on time for you. Thank you for the 5 star review. Becky customer.relations@apc-overnight.com

“Exceptional speedy and prompt delivery, arrived two days before expected, more than impressed”

Helpful Report

Hello Cindy It is great to hear that your delivery arrived so early for you. Thank you for the 5 star review. Becky customer.relations@apc-overnight.com

“Excellent service. Delivered to the Scottish highlands within 24 hours of collection. Plants arrived in perfect condition.”

Helpful Report

Hello I am very happy to hear that your plants arrived in perfect condition and in less than 24 hours. Thank you for the 5 star review. Becky customer.relations@apc-overnight.com

“on-time delivery and left with a neighbour as requested on the phone (which was answered quickly and very politely)”

Helpful Report

Hello Jim Thank you for the 5 star review It is wonderful to hear that your delivery to your neighbours was on time and that the staff on the phone were very polite. Becky customer.relations@apc-overnight.com

“Delivered very promptly, no problems, all good.”

Helpful Report

Hello Andy Thank you for taking the time to complete this review. It is great that your delivery was prompt and had no problems. Becky customer.relations@apc-overnight.com

“first class delivery service information and delivery first class”

Helpful Report

Hello Don Thank you for the 5 star review. I am very pleased that you found the communication and the delivery first class. Becky customer.relations@apc-overnight.com

“when delivery arrived box was wet opened it quickly to find one of the fish bags had leaked all the water out lost 4 clow loach was disappointed”

Helpful Report

Hello Daniel Thank you for taking the time to complete the review. I am very sorry to hear that one of the bags had leaked, if you would like to email me directly I will look into this for you. Becky customer.relations@apc-overnight.com

“Delivery arrived promptly, well packaged....no issues.”

Helpful Report

Hello Frances Thank you for the 5 star review. It is great that your delivery arrived promptly and well packaged. Becky customer.relations@apc-overnight.com

“No time and great service”

Helpful Report

Hello JakebJacobs Thank you for the 5 star review. I am very happy that you found the service to be great. Becky customer.relations@apc-overnight.com

“I was informed in advance the day and time slot my parcel would arrive and it did on time so was very pleased. Delivery driver was friendly and helpful. My package came in good condition especially since it was fresh meat. Very pleased indeed with a good service all round. Thank you very much.”

Helpful Report

Hello Amy Thank you for the 5 star review. It is great that your delivery arrived on time for you and that you are pleased with the service. Becky customer.relations@apc-overnight.com

Apc Overnight is rated 1.4 based on 1,634 reviews