ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.43

3.4 Rating 2,860 Reviews

61 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.4

Based on 2,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guys who did removals were great ,unfortunately we had some damage and not heard a thing from them”

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Posted 4 years ago

“Very punctual and very pleasant. But didn’t wear masks!! Other than that I have no problem.”

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Posted 4 years ago

“Very punctual and very pleasant. But didn’t wear masks!! Other than that I have no problem.”

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Posted 4 years ago

“Great service. All collected and delivered exactly on time. Drivers quick and efficient. Loaded 3 seater and 2 seater sofas and poufe in about 10 minutes!”

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Posted 4 years ago

“Great service. All collected and delivered exactly on time. Drivers quick and efficient. Loaded 3 seater and 2 seater sofas and poufe in about 10 minutes!”

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Posted 4 years ago

“On time & helpful & efficient”

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Posted 4 years ago

“The guys in the van were 5 star, polite pleasant friendly helpful efficient and took great care. But, did find using the database a bit of a pain, especially the guess the weight of a rucksac of stuff and trying to log in an L shaped desk”

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Posted 4 years ago

“Please do not use we are still recovering from This experience just awful left all out goods in the rain as had another job booked. We then had to move ourselves in!!!”

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Posted 4 years ago

“All went entirely to plan. The two guys that did the move were polite, hard working and efficient.”

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Posted 4 years ago

“Used for the first time and would use again. Moved my belongings over 5 hrs away at a really good price. Where were you 29 years ago when I was at university this service would have been perfect back then”

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Posted 4 years ago

“Used Anyvan twice in the last 2 months. First one, the crew was delayed and quite slow but got the job done well and in time. The second crew set the standard for removals: prompt, efficient, helpful, polite, good at handling complications. So the variability of service marks them down but still a very good and reliable service”

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Posted 4 years ago

“Good service. Made my move hassle-free.”

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Posted 4 years ago

“Delivered. Better than parcelcompare.”

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Posted 4 years ago

“My removal men Andre and Gigi were fantastic and went over and beyond to help me with a move that wasn't straightforward. They deserve a pay rise! Unfortunately the sales team failed to mention that there was a £48 per hour waiting fee when quoting ieven though I had indicated that my transaction was a sale and purchase and there may be some wait time and I had been looking for a fixed quote.. The follow up call from the lady who informed me about the wait fee was unhelpful and didnt look to find a solution. Shw kept repeating that the manager would only say what she says. I had to be quite firm. Michael the manager who followed up fairly promptly wirh a call later that day was very good. He was solution focused and recognised where the failings had been. He made up for stress that the sales team had caused.”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Very quick responses to my inquiries. Well organized! Used them twice and both companies used were reliable.”

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Posted 5 years ago

“Friendly and efficient service. Got a wardrobe up a tight stairway though walls did sustain minor damage! But I am very happy with the service and level of help.”

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Posted 5 years ago

“Quick simple and so easy to organise. Will use this service again”

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Posted 5 years ago

“Easy to setup, safe and convenient.”

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Posted 5 years ago

“Prompt. Very efficient. Courteous and polite staff. Very helpful. Reasonable rates.”

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Posted 5 years ago

ANYVAN is rated 3.4 based on 2,860 reviews