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ANYVAN Reviews

3.3 Rating 2,214 Reviews

57 %

of reviewers recommend ANYVAN

Company Reviews

3.3

Based on 2,214 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really appreacite how easy it is to book a van even just a day in advance. I was moving across the country so it was quite some distance. If that is the case for you, it is possible the stuff might be delivered the day after, so be prepared for that possibility. In my case I was putting stuff in storage and as the van was delayed, it would have been closed by the time the van arrived. We agreed to re-schedule for the following day. I am thankful for the flexibility. The driver helped me a lot with moving and manouvering stuff which I am grateful for. Overall a great service.”

Posted 2 years ago

“Very good service”

Posted 2 years ago

“Drivers were punctual, polite and very careful with my possessions.”

Posted 2 years ago

“Guys who did removals were great ,unfortunately we had some damage and not heard a thing from them”

Posted 2 years ago

“Very punctual and very pleasant. But didn’t wear masks!! Other than that I have no problem.”

Posted 2 years ago

“Very punctual and very pleasant. But didn’t wear masks!! Other than that I have no problem.”

Posted 2 years ago

“Great service. All collected and delivered exactly on time. Drivers quick and efficient. Loaded 3 seater and 2 seater sofas and poufe in about 10 minutes!”

Posted 2 years ago

“Great service. All collected and delivered exactly on time. Drivers quick and efficient. Loaded 3 seater and 2 seater sofas and poufe in about 10 minutes!”

Posted 2 years ago

“On time & helpful & efficient”

Posted 2 years ago

“The guys in the van were 5 star, polite pleasant friendly helpful efficient and took great care. But, did find using the database a bit of a pain, especially the guess the weight of a rucksac of stuff and trying to log in an L shaped desk”

Posted 2 years ago

“Please do not use we are still recovering from This experience just awful left all out goods in the rain as had another job booked. We then had to move ourselves in!!!”

Posted 2 years ago

“All went entirely to plan. The two guys that did the move were polite, hard working and efficient.”

Posted 2 years ago

“Used for the first time and would use again. Moved my belongings over 5 hrs away at a really good price. Where were you 29 years ago when I was at university this service would have been perfect back then”

Posted 2 years ago

“Used Anyvan twice in the last 2 months. First one, the crew was delayed and quite slow but got the job done well and in time. The second crew set the standard for removals: prompt, efficient, helpful, polite, good at handling complications. So the variability of service marks them down but still a very good and reliable service”

Posted 3 years ago

“Good service. Made my move hassle-free.”

Posted 3 years ago

“Delivered. Better than parcelcompare.”

Posted 3 years ago

“My removal men Andre and Gigi were fantastic and went over and beyond to help me with a move that wasn't straightforward. They deserve a pay rise! Unfortunately the sales team failed to mention that there was a £48 per hour waiting fee when quoting ieven though I had indicated that my transaction was a sale and purchase and there may be some wait time and I had been looking for a fixed quote.. The follow up call from the lady who informed me about the wait fee was unhelpful and didnt look to find a solution. Shw kept repeating that the manager would only say what she says. I had to be quite firm. Michael the manager who followed up fairly promptly wirh a call later that day was very good. He was solution focused and recognised where the failings had been. He made up for stress that the sales team had caused.”

Posted 3 years ago

“Good service.”

Posted 3 years ago

“Very quick responses to my inquiries. Well organized! Used them twice and both companies used were reliable.”

Posted 3 years ago

“Friendly and efficient service. Got a wardrobe up a tight stairway though walls did sustain minor damage! But I am very happy with the service and level of help.”

Posted 3 years ago

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ANYVAN is rated 3.3 based on 2,214 reviews