ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.45

3.5 Rating 3,102 Reviews

62 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.5

Based on 3,102 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve requested transfer big refrigerator, corner sofa, four chair dining table, microwave and washing machine from a ground floor 15 Llys Ardwyn to third floor 38 Llys Ardwyn, Aberystwyth on 10 May 8-10 am for a price of £195 including £12 for non flexible time. The company called me on 10 May 8 am asking to change the time!!! Claiming it was far for them!! And come 4-6 pm or 10 pm! As I had tight schedule and paid for fixed time I asked them to refund the extra charges and reschedule for next day. On 11 May the labors came angry as they travel from Manchester to Aberystwyth and started to fish… “that’s a corner sofa! It’s a big refrigerator! We were supposed to use the van, your appointment is far from the street! We need extra £195 to carry out the deal” My wife asked them to cancel but they squeezed her that the initial payment would not be refunded. Under pressure and tension, she paid them though I was insisting not to but as I was abroad and have no coverage to talk to them. And they transferred the items. This is the worst service ever I dealt with looked like gangsters or thieves, sorry to use such words but that’s what I felt especially while I was away and couldn’t chat directly. I’ll find out a legal way to sue your company for unprofessional behavior and non transparency”

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Posted 3 years ago

“The guys were great - on time and very helpful. Will definitely use again”

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Posted 3 years ago

“I used AnyVan on 3rd April 2023 I did not know they broke my SISi italia recliner when moved it new house we thought lost adapter found the adapter on 5th May on trying the adapter chair did not work green light was working on adapter I phoned Anyvan said have to phone within week for broken items but the way I was spoken to was unacceptable they didn't care should have phoned earlier didn't care about broken delivery do not use AnyVan if they brake something over 7 days dont care like they were saying to me hard luck within 7 days I would not recommend them to anyone”

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Posted 3 years ago

“Really great service - the communication beforehand was great and on the day! Thank you and would use again!”

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Posted 3 years ago

“On time for collecting and delivering friendly driver”

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Posted 3 years ago

“Everything went to plan. My bike arrived in good shape because Sylwester the driver securely tied it down.”

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Posted 3 years ago

“Helpful and polite”

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Posted 3 years ago

“I like the services of anyvan. The communication is smooth and we can track the driver. They were also very helpful. I’ll use the services again in the future.”

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Posted 3 years ago

“I like the services of anyvan. The communication is smooth and we can track the driver. They were also very helpful. I’ll use the services again in the future.”

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Posted 3 years ago

“Very professional delivery, and the idea of being able to track the driver is so convenient.”

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Posted 3 years ago

“Drivers were careful helpful and courteous 10/10”

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Posted 3 years ago

“On time, profesional and reliable.”

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Posted 3 years ago

“Helpful and polite”

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Posted 3 years ago

“10/10 Would defo recommend and use again”

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Posted 3 years ago

“Very happy with my experience with Any Van . The Team were very efficient and kept me informed at every step. It was easy to track the driver. The driver was also very helpful and communicative and kept me informed and then delivered the packages to my flat on the 6 th floor . I would highly recommend the Any Van Service”

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Posted 3 years ago

“I don't want give even 1 star, it's one of the worst company in UK, I strongly recommend do not use this company. It's totally fraud. They took my money without doing any service. Due website error my booking cancelled. So they asking extra money to reinstate. Please be aware of this company ANYVAN DO NOT USE”

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Posted 3 years ago

“Very good service and polite. Thanks”

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Posted 3 years ago

“Just had an armchair collected and delivered to me. The driver was brilliant. Had tools on hand the remove the legs so we could get it through the door. He then replaced them before leaving. He was great and very friendly. Would definitely use this company again.”

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Posted 3 years ago

“Excellent service. Very polite young man, very efficient and helpful. Very happy at pick up and drop off.”

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Posted 3 years ago

“All was as had been agreed. Very good.”

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Posted 3 years ago

ANYVAN is rated 3.5 based on 3,102 reviews