ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.42

3.4 Rating 2,844 Reviews

61 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.4

Based on 2,844 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As disaster from start to finish. AnyVan contracted the transport of my car to a third party who managed to cause over £3k of damage to the bodywork of my car. AnyVan refused to accept liability despite them being party with whom I contracted and I had to issue court proceedings to get the full amount paid. Incredibly unhelpful throughout, dishonest and unprofessional from start to finish.”

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Posted 7 years ago

“Sent round an intimidating guy complaining about his hangover, was not careful with my furniture and damaged it. Also drove off with parts of my bed, anyvan won't take any responsibility for it or pay any compensation despite my complaint and claim, will not recommend this company, very disappointing service”

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Posted 7 years ago

“arranged a motorcycle collection on a fixed date with anyvan, they failed to arrange a collection and did not inform me of this till late afternoon the day before. They then asked to rearrange for a flexible pick for the following week, which was okay, except they would only charge me the full price, for a fixed day collection ( a difference of more that £100). So I cancelled this booking, and not wanting a repeat of the first failure to collect, booked a flexible collection for the following week. That week came an went, without any contact from anyvan about when the bike might be collected. When I spoke to an adviser today, the only thing they could offer was RE re booking another flexible collection for next week. Hopeless. The advisors I spoke to were very polite and helpful, as far as they could be, but the logistical organisation is terrible. I would not recommend using them.”

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Posted 7 years ago

“Very reliable, very helpful and very reasonable rates.”

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Posted 7 years ago

“Good communication. On time. Took good care of the piano. Would use them again.”

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Posted 7 years ago

“AnyVan came to the rescue when a local service let me down. Quick, reliable with great customer service. Friendly helpful driver really saved the day.”

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Posted 7 years ago

“Fast easy pickup”

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Posted 7 years ago

“Great guys very helpful”

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Posted 7 years ago

“Arrived on time pleasant moving guys and no damaged items”

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Posted 7 years ago

“Excellent service. Both drivers extremely efficient and helpful. Would definitely use anyvan again”

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Posted 7 years ago

“Very professional, on time”

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Posted 7 years ago

“Boys were efficient, professional and friendly. Came in, moved the load quickly and took care of fragile items. Would use again and recommend to friends.”

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Posted 7 years ago

“Great service, helpful friendly driver, highly recommend.”

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Posted 7 years ago

“Quick and easy way to find and compare many moving companies (many of which I may never have found without AnyVan).”

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Posted 7 years ago

“Very professional”

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Posted 7 years ago

“Very good service. Drivers were very professional and their communication before arrival was spot on. I wouldn't hesitate to use this company again. The person who took the booking was extremely helpful too.”

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Posted 7 years ago

“POLITE STAFF. EASY TO BOOK. VAN ARRIVED WHEN STATED IT WOULD.”

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Posted 7 years ago

“Easy to arrange. Efficient operatives. Would use again.”

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Posted 7 years ago

“Quick service a*”

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Posted 7 years ago

“Great service. Felt very cared for.”

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Posted 7 years ago

ANYVAN is rated 3.4 based on 2,844 reviews