AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,642 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The one button radio I bought had no mains adapter included so I bought some batteries whilst I waited for AlzP to send one to me. After buying batteries I discovered the radio didn't work so it had to be returned before they would send me another. They provided a post paid label and dispatched a replacement immediately on receipt. So AlzP service was good, prompt and very courteous but I'm not yet convinced how good the radio is.”

Helpful Report

“Brilliant product, exactly what we needed. Speedy delivery. Very friendly website - comes across as being real people behind it who understand customer requirements, not robots!”

Helpful Report

“Found delivery excellent and the product is first class. Thanks again, Jim Brien”

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“After confusion over the delivery (which was not AlzProducts fault) I can say the products and over all service was great”

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“I had a problem with a locator system I had bought. AlzProducts (Tom Murray) went to a lot of trouble to identify the problem (in contact with the supplier) and explain it to me. I was offered a replacement with a different model, which I accepted, and which was duly delivered, and functioned perfectly. Throughout, I was treated with great consideration and was kept well informed, and the matter was dealt with promptly. Overall, it was the best experience I have had in years, when seeking help from a seller!”

Helpful Report

“I received the order quickly, well packaged. Although I found the dementia clocks difficult to programme initially, I contacted your customer service technical people and the technical man who helped me was extremely kind, patient anď helpful enabling me to set them up appropriate to my mother's needs. Many thanks.”

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“I phoned to ask for more information on DayClox, my enquiry was dealt with promptly and efficiently . Very good service.”

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“Delivery was fast and well packaged”

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“Great service fast delivery And a good product”

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“Product information and helpfulness of member of staff was clear and accurate.”

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“Order was delivered very fast”

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“I purchased an additional handset for the geemarc photodect for my elderly mother. When it came it was faulty and Yvette from AlzProducts was very helpful and sent us a new one straight away. I then discovered that the new handset would not pair with the geemarc photodect. Tom from AlzProducts went in my opinion beyond the call of duty. Which is more than I can say for the manufacturer. Anyway that's a different story. Tom spent a long time trying to resolve the problem. I would definitely use AlzProducts again as they really care.”

Helpful Report

“Excellent and efficient service. Excellent product met with the standards that I was looking for”

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“Very fast delivery... my mum loved her memory book of the 50s!”

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“Purchased the Doro 319 hidden keys phone. Perfect for avoiding misdial anxiety. However, I didn't realise that if phone is unplugged the programmed numbers were lost. This leaves the person stranded. Stressful time ! Make sure numbers are re-entered if unplugged for a period. Otherwise great.”

Helpful Report

“Great remote for my elderly father ,bigger buttons. Great purchase, speedy delivery it helps by adding channels in the remote rather then flicking through 100 channels”

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“Product was good but not suitable. Excellent customer service No issue with returning and refund.”

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“Helpful online chat service, great products at reasonable prices and quick delivery.”

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“Does what I want it to do”

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“The jigsaws were part of an activities table at an event we hosted and were really well received by people living with dementia and their families and friends.”

Helpful Report

AlzProducts is rated 4.7 based on 4,642 reviews