AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,699 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good jigsaw to do with my dad in his care home. The box provides prompt questions but no information about the type of birds, their habitat etc which would have been nice as I had to look it up on my phone. Likewise with the flying Scotsman jigsaw - no information which my dad would have liked. Apart from that it was good.”

Helpful Report

“We were told 2-3 days approximately 2 weeks ago, I emailed for an update and we have heard nothing. No goods received, no explanation but money taken straight away”

Helpful Report

We're very sorry to hear that this customer is unhappy with how their order progressed. Unfortunately we received a large number of orders over a weekend period and due to a stock issue we did not have enough stock to dispatch all orders. We've since contacted all customers and resolved all of these issues but we do understand that the length of time taken to do so was outside of our usual high standards. We've since made improvements to our internal notification systems to ensure this doesn't happen again. Kind regards, the AlzProducts team

“Very speedy service, it arrived within a few days of ordering.”

Helpful Report

“Product is very good, but a strange pinky white In colour”

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“Lovely silver cat with attention to detail .”

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“Prompt delivery and product as described. Lots of useful products available to help someone with dementia.”

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“Product was fantastic well happy. Thanks”

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“You have not delivered it yet!”

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“I am only familiar with the companion cat, and I think it will help my mother. See product review”

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“As my chosen product was supposed to arrive on friday 30th of april but instead i had an email that evening informing me that the black an white cat i ordered was not available due to stock shortage. The next available delivery date was 28th may which as the product was for a dementia sufferer and might not be with us on the 28th may, to say i was disappointed is an understatment. The only cat product i was offered for immediate delivery was not the one i wanted as it looked nothing like the real cat she lost some weeks previous.. I am disgusted that you offered a lame excuse as to why my choice was not available been as you had already said it was out for delivery. Then to offer something i was not interested in purchasing but had no choice as 1. The said dementia sufferer might not be here at the other date offered. 2 not an option to have a full refund immediatly so as i could purchase from an alternative site. Absolutely shocking!!!!!!!!!!”

Helpful Report

“Our little kitty has settled in wonderfully and my wife adores him.”

Helpful Report

“Product out of stock 'after' I'd ordered, but I was not informed. However, when I queried why it was not received, they did advise me of a 3/4 week wait and offered the same product in a different colour which I accepted. This was posted to me on a next day delivery. Product was well packaged and almost exactly what I wanted!”

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“Easy to order and very fast delivery.”

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“Wonderful products and exceptional service from the AlzProducts team!”

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“Great communication meant purchase arrived quickly, very impressed.”

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“Amazing customer service. Really helpful”

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“Very easy ordering online with prompt delivery. They offer a wide range of goods.”