AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,454 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Bought this item for my mum who has dementia. She loves it, although is aware it's not real. Loves the fact that it looks like it's breathing. Downside as mentioned on other reviews, no off button. Not a problem though. For the price, worth it, all her carers love it too.”

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“Delivered efficiently and a lovely product but sadly not suitable for the recipient but excellent returns policy and the refund was processed promptly. Would happily use them again.”

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“Good service. Returns process: booking a little unclear. Tried phoning & email but by the time I got a response I had already posted it back.”

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“The cards were not as expected . They were described as category snap cards, which turned out not to be snap cards in the old fashioned sense . It turns out a lorry and a car are snap as they are both vehicles etc . Too difficult a concept for someone with late onset of dementia . I would have to purchase another set of cards to play snap in the true sense . A little disappointed .”

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“First class service & excellent product base”

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“It is now the 18th January and I am still awaiting delivery of my Memory Calendar”

Helpful Report

We're very sorry that our customer was still awaiting delivery of their memory calendar. This was a preorder that was late due to a delayed delivery from the publisher. We usually update customers whenever there is a change to their estimated delivery date however we can confirm that this wasn't done on this occasion and offer our apologies to our customer. The product was received at our warehouse and shipped to the customer shortly after their review was left. Kind regards, the AlzProducts Team

“It is very good and helps my wife to remember the day / month and time. like someone else has said it would be better still if it automatically corrected GMT / BST time. My only other comment would be if the dimmer period time could be changed”

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“still trying to set it keeps adding an hour on l have some how lost your second email so still unable to set this watch .”

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“Good service”

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“Excellent website, speedy service and the only place I could find selling this phone which is perfect for my mother who has dementia”

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“Great product my mum loves her puppy and it is good company for her .”

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“Have had 2 jigsaws and a book for my 96 year old mother, who has severe memory loss following a stroke, and she has shown interest in each of them. Pictures are clear and manageable, and parcels have arrived promptly.”

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“Love this little spaniel. Bought it for my father with Alzheimer’s but so far have kept it. Just gorgeous, breaths and snores. Very comforting and mediative. Highly recommended. .”

AlzProducts 5 star review on 15th January 2022

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“Ordering, service and delivery were excellent. I shopped around and found the price very competitive and thought I would like to support the Alzheimers Society.”

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“100% satisfactory purchase. ANZ products have an extensive list of products for every day use for persons with special needs.”

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“Good service - the product arrived promptly - reasonable prices. The clock I ordered was set up prior to despatch which was helpful.”

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“Excellent product, the clock helps maintain a balance of managing the day. Very simple to set up with various display options. Can recommend.”

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“Great quick delivery Tracking was provided so I could keep track of when it was arriving Fair pricing”

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“My mother has dementia, she loves the perfect petzzz dog I got her, the only query I have is why does it not have an on/off switch?”

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“Absolutely brilliant. My mum has dementia and we find it to be a great comfort to her. So real.she is really engaging the best present we have bought her Thank You”

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AlzProducts is rated 4.7 based on 4,454 reviews