AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,701 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Easy ordering and prompt delivery.”

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“The cards were a lot smaller than I thought that it would be.”

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“Mum loves the cat toy I bought, but disappointingly the stitching was all apart the whole way along the tail when it arrived and there’s no way of turning it on and off either. Expensive for what it is.”

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“Good service, quick delivery”

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“Exactly what we wanted”

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“Mum received the puppy, but unfortunately the stage of dementia that she has, she expected the puppy to move. The care home staff did mention have lovely it was.”

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“Very happy with the service”

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“Great product and prompt service, thank you.”

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“Help team were effective - slightly slow to respond but that is totally understandable at the moment”

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“Very easy to order, efficient service”

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“Well made, has already withstood being dropped on the floor by my poor dementia suffering husband!”

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“Although AlzProducts was unable to supply the model I ordered, they contacted me to apologise and offer an alternative. This was very good quality and delivered promptly.”

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“Difficult to set up and instructions complicated. Hidden buttons not that easy to get to. But the email tech support excellent and finally set up ok and works well with my mother with Dementia”

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“My husband who used to do 1000 piece jigsaws loved the first 35 piece I gave him and managed it quite well the first time with a little help and has done it several times now - and as I got set of four have three more to give him at some stage. Hoorah!”

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“Very realistic. Excellent packaging and quality my daughter loved it!”

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“Never received my order. Placed the order on a Thursday and paid for a Saturday delivery (Friday was a bank holiday). Still nothing received by the following Tuesday, so I cancelled the order. To be fair my refund was issued immediately.”

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We're sorry to hear that our customer was unhappy with the delivery service provided. Unfortunately this order was placed after our cut-off time of 4pm one working day before Saturday. We do try to make this clear on our product and basket pages and also include an estimated delivery date on the basket page and in our order confirmation emails. The estimated date for this order was the next Saturday (and not the date the customer thought the delivery was scheduled on) - We always try to make our dates as clear as possible and will work on improving the clarity of this information for Saturday deliveries. Kind regards, the AlzProducts Team

“The product arrived promptly, well packaged and as described.”

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“Delivered promptly and works well so far”

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“Good quality”

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“Bought this item to replace cordless phones that my mother, who has dementia, keeps leaving off the hook or forgets to put them back on the charging stations. These phones are great, easy to use, clear and loud enough that she can hear the caller far better than her old ones. Very pleased 😌”

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AlzProducts is rated 4.7 based on 4,701 reviews