Allcott Associates LLP Reviews

Name: Allcott Associates LLP
Rating: 4.80

4.8 Rating 1,220 Reviews

98 %

of reviewers recommend Allcott Associates LLP

Company Reviews

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4.8

Based on 1,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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0333 200 7198

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Anonymous

Anonymous // 01/01/2019

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“Thorough helpful survey”

Helpful Report

Posted 6 years ago

“We instructed Allcotts following a very though and comprehensive survey that was provided for relatives at the end of last year. sadly our experience was different from theirs. 1. Deadlines were not met, initially promised report in 4 - 5 working days, then in a later email, 2 working days after the survey. It was received on the 9th working day, after being chased. 2. an interim "draft version of the discussion/conclusion" was provided on request due to the delay, but proved to be without any worthwhile content. 3. Report was poorly worded and defects are not not well described. Illustrations in the report too small to show defects. Some reported defects are not accompanied by images. Due to the inadequacy of the images in the report, the original jpgs were requested; whilst a zip file was quickly provided with 70 images, these had been reduced from the native 6.4Mb to 201Kb so information was lost. 4. Specific questions asked in advance were not answered, for instance information about cavity wall insulation was specifically requested; the age of the building was estimated at mid 20th Century so cavity wall insulation would not have been required under Building Regulations; the question then is has it been installed subsequently. In the relatives report there was a specific and unprompted comment "There are filled plug holes within the elevations where retro cavity wall insulation has been installed." - there was no comment on the presence or absence of drill holes despite this being a specific request prior to the survey. 4. Supplementary questions intended to clarify the results were not dealt with adequately or in some cases at all. 5. A "distant vantage point" was used to justify not providing information on several occasions, however little effort seems to have been made to overcome distant vantage points, for instance using binoculars or the Camera's telephoto lens. 6. Useful information was not included.... the age of the building was estimated and using publicly available on line maps could have been identified more accurately with little effort. The presence of glass fibre loft insulation was noted, but its thickness was not mentioned even when requested. External lighting and individual radiators were identified in the report, but no apparent attempt was made to test them, though attention was drawn to the fact that they had not been tested. Presumably it would not have been difficult to provide that test. In conclusion we have paid for a survey that has not provided the useful information that we expected, to help us plan works to the house once we have completed the sale, in the way that our relative's report was comprehensive and very helpful. We would not be recommending Allcotts on the basis of this report and the delay in providing it.”

Helpful Report

Posted 6 years ago

Dear Andrew, I am sorry that you were not completely satisfied with the report provided by Allcott's and provide the following comments: 1.The completion of the report was provided 2 working days later than normal due to several admin staff taking unexpected leave of absence. We apologised for this and provided an draft version in the meantime. 2. I disagree that the report is poorly worded. If there is anything that you do not understand, then we would have been and are still happy to provide clarification. 3.The photos sizes are maximum resolution for a PDF document and we provided the originals via a separate ZIP file. 4. Your specific questions were answered in detail, however again we would have been happy to provide further clarification if required. 5. Binoculars were used, however there were still small areas of the roof which could not be seen which we highlighted as a limitation.

Posted 6 years ago

“Indepth 70 page report via email 6 working days after inspection. Would recommend and would use again in the future.”

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Posted 6 years ago

“Very thorough report with photos. Time scale recommendations very helpful.”

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Posted 6 years ago

“thorough survey done, took about a week to come back, happy with the service.”

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Posted 6 years ago

“We were highly delighted with the building report that we commissioned. It was extremely thorough, professional and informative. We feel it gave us real evidenced information to have peace of mind with our purchase. We have had homebuyers reports from other companies in the past but feel this represented excellent value for money in comparison. There were some comments that we needed further clarification on and the response was immediate friendly and understanding. We would not hesitate to Allcott Associates again. Excellent service.”

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Posted 6 years ago

“Did some online research and found Allcott Associates LLP to have good reviews. Following this i proceeded with a Full Structural Survey. The communication throughout was spot on and the report was really really good. Would definitely recommend and will be using again!!”

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Posted 6 years ago

“Allcott Associates were the only company to provide a quote in their response to the query I sent out. They were friendly and professional throughout. The survey report was very thorough and they have saved me time and money. I would definitely recommend them.”

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Posted 6 years ago

“Have used Allcotts twice, both occasions I have received a thorough detailed report. They helped me spot a servere roof problem, which were not picked up by my lenders surveyors, or myself viewing the property. ultimately helping me to make a decision not to purchase the house. I then used them for another potential purchase, again detailed report and helps me fully understand what needs to be worked on immediately Both reports worth every penny!”

Helpful Report

Posted 6 years ago

“An extremely professional company from office staff to the surveyor who did my survey all I can say is fantastic service and an extremely thorough building survey which highlighted an endless list of problems with my potential purchase. Well worth every penny saved me thousands. I can highly recommend all the staff and would definitely use again.”

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Posted 6 years ago

“Very happy with service and report produced. Would use again. Thank you”

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Posted 6 years ago

“The engineer (Matthew Baker, MRICS, Partner) was very careful and very thorough. His report was the most detailed I have seen. I would be happy to recommend him at any time,”

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Posted 6 years ago

“Very prompt, thorough report with helpful hints to enable me to plan work on the purchase,”

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Posted 6 years ago

“Excellent service; fast, comprehensive and professional survey, good communication throughout.”

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Posted 6 years ago

“Excellent report”

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Posted 6 years ago

“Very knowledgeable and helpful.”

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Posted 6 years ago

“A very thorough report.”

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Posted 6 years ago

“great report everything covered with photos to back up findings”

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Posted 6 years ago

“We got a very detailed report which formed the basis of applying for a discount on the selling price of the property.”

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Posted 6 years ago

“How is the review anonymous if i have to submit my email address?”

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Posted 6 years ago

Allcott Associates LLP is rated 4.8 based on 1,220 reviews