Allcott Associates LLP Reviews

Name: Allcott Associates LLP
Rating: 4.80

4.8 Rating 1,248 Reviews

98 %

of reviewers recommend Allcott Associates LLP

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4.8

Based on 1,248 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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0333 200 7198

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Anonymous

Anonymous // 01/01/2019

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“We had a level 3 survey; very detailed and thorough, with precise descriptions of issues and suggested remedies. Extensive photography made everything clear and comprehensible.”

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Posted 2 months ago

“Amazing service and communication throughout. Survey undertaken quickly which was much appreciated. Very detailed report received back which actually saved us from proceeding due to some big issues. We will be using this firm again soon!”

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Posted 2 months ago

“A very Exhaustively complete professional survey carried out, it has identified areas that needed extensive work and would have been a money pit if I had purchased the property.”

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Posted 2 months ago

“Not very impressed. I called the office to determine which survey I required for a renovated property (essentially a new build) & was advised "A level 3, always a full structural survey." (being the most expensive). Judging by the information that came back I was probably just as well having a Snagging Survey. It was when looking at a photograph which was clearly an extractor fan in the bathroom and the information said and I quote ' The ceiling includes a ceiling mains powered smoke detector which appeared to be functioning, however was not smoke tested at the time of inspection' I had to question the credibility of anything in the report. When I queried it I was told it was a typo error. Yes people make mistakes but for £1050 am I not permitted to think that a useful & valuable service will be provided!”

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Posted 2 months ago

Thank you for your feedback. I am sorry to hear that you feel disappointed with the service, and I will address the points you have raised directly. In relation to the survey recommendation, our default position is to advise a Level 3 survey where a client is unsure, as it provides the most comprehensive assessment and reduces the risk of unknowns. In this instance, the property is a 19th century building which has been recently refurbished to a good standard. As a result, there were no significant defects identified at the time of inspection, and the report therefore contains more commentary than defect driven recommendations. That reflects the actual condition of the property on the day, rather than a limitation of the survey itself. With regard to the comment in the report referring to a smoke detector, this was a admin error, and we acknowledged that when you raised it. That should not have been included in that context. However, this does not undermine the technical integrity of the inspection. The report is based on a full inspection by a qualified surveyor, and the findings are not derived from photographs alone. The error relates to wording, not the underlying assessment. That said, quality control matters. For a professional fee, you are entitled to expect a polished and accurate document, and on this occasion the proofing fell short of our usual standard. That is on us, and we have addressed this internally to avoid repetition. If you would like us to review any specific elements of the report in more detail, we are happy to do so and provide further clarification. Thanks, Tim Allcott

Posted 2 months ago

“Prompt, professional, highly competitive service. I recommend this company. Reverend Geoffrey Howard, Cambridge.”

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Posted 2 months ago

“Great price, great service and great turn around time, what more could you ask for? Paul was a pleasure to work with.”

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Posted 3 months ago

“I had an excellent experience with Allcott, from start to finish. The communication was excellent right from the initial inquiry, making the whole process stress-free. I’d like to give a special mention to Janne Drummond for being so accommodating and helpful with all my scheduling needs. The survey report itself, produced by Paul Barrett, was outstanding, meticulously detailed and incredibly clear. In fact, even my solicitors commented on the high quality of the report, noting how thorough it was compared to others they typically see. If you want a professional, and high-quality surveying service, look no further.”

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Posted 3 months ago

“Amazing Service from all the team at Allcott Associates! From enquiring about the survey to booking it and getting a really in-depth survey from there surveyor. This company well deserves the 5 star review, will be back to use there services in the future!”

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Posted 4 months ago

“We made contact and we were contacted by Paul Barrett, he immediately arranged a suitable time and date, met us at the property, very thorough and clear in his explanations, we received the very detailed report within 3 days. Excellent service.”

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Posted 5 months ago

“We recently had a level 3 survey carried out by Chris and were extremely impressed with the service. He was very thorough and took time to explain everything clearly, which gave us real peace of mind. The report was detailed, easy to understand, and highlighted all the key points we needed to be aware of. We also received the full results within 48hrs of inspection taking place. We would highly recommend Allcott Associates LLP to anyone needing a Level 3 survey.”

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Posted 5 months ago

“Tim conducted a level 3 survey for our newly purchased period property last week. He was very knowledgeable and meticulous and gave us sound and reassuring advice on priorities for maintenance and remedial work. The survey report was available within 48 hours and this was detailed and comprehensive. The company is excellent with highly efficient administrative staff who kept me informed of updates and important communications, including updated arrival times etc. Would very much recommend both Tim and the company in general.”

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Posted 5 months ago

“Allcott Associates LLP were brilliant with their response time. We had noticed several issues one of which seemed structural and required attention for our peace of mind. We ordered a full survey. Surveyor Paul Barrett arrived promptly on site, we had a discussion around what we had noticed and felt needed looking at and Paul then proceeded with the survey. Paul was very personable, thorough and the report was with us within 3 days. Would highly recommend and like to thank Allcott Associates and Paul and will definitely use them if needed in the future.”

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Posted 6 months ago

“Allcott Associates are a very friendly and helpful organisation, I can not recommend them enough. They go above and beyond to ensure that they provide the best possible service.”

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Posted 6 months ago

“Great level of service. Very professional and comprehensive survey. Prompt report (within 2 days) with good follow-up by phone to explain details from the survey. Would definitely recommend !”

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Posted 7 months ago

“Excellent service from initial call through to receipt of the comprehensive report. Paul Barrat provided an excellent survey report, easy to read and understand with essential maintenance areas highlighted.”

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Posted 7 months ago

“Brilliant service from Allcott Associates would highly recommend. My lever 3 building survey was extremely detailed from Pete Mallinson… Including pictures of everything reported upon. Thank you for making what can be stressful an easy experience.”

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Posted 7 months ago

“I was very impressed with the service received from Paul Barrett and his colleagues. I was kept fully updated throughout and the report arrived very quickly after the inspection (inspection Thursday, report received Monday). The report itself is presented in a very clear and user friendly way, but without losing any of the detail needed. It is comprehensive and informative. I would have no hesitation in recommending this service to others.”

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Posted 7 months ago

“We had a specific timeframe for getting our survey done and Allcott worked around our date. The surveyor (Paul Barrett) was prompt, courteous and explained everything to us in terms that we could understand. The report came through just a couple of days after the survey. Very good service and wouldn't hesitate to recommend them - and use them again if I needed to.”

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Posted 9 months ago

“We had the misfortune of needing 3 surveys during our home buying journey and each time Alcotts was there for us with high quality, diligent and fast surveys. ✅”

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Posted 9 months ago

“I booked a Level 3 Survey with Allcott and I got an appointment within 2 weeks and I got the report within 2 days after the survey. Survey was done by Jason and he was really thorough with this report. Everything was mentioned in detail. It really helped me in making a right decision regarding the house. I went back and forth with a lot of questions and Jason was always kind and patient in answering all my questions. I also added Valuation last minute after the survey was done and they did it in the same price. I am very pleased with the service in terms of price and efficiency both.”

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Posted 9 months ago

Allcott Associates LLP is rated 4.8 based on 1,248 reviews