A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,573 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,573 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice and quality but very slow delivery by todays standards”

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Posted 1 year ago

“I have ordered 2 items from you recently. These were my first orders with your company. I live in Jersey in the Channel Islands. I was supposed to receive my first item within 4 working days but it took 13 days and I had to phone up to confirm that it had been sent as I had received no dispatch confirmation. I have received no dispatch notification for the second item but plenty of other emails from the company. I ordered my second item on 23rd July and it still hasn’t arrived. I have paid £14.95 for premium delivery on both occasions (no other option) so I am not very impressed. The first item and the price were fine but I object to paying for premium delivery which is already extortionate and not receiving my order promptly.”

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Posted 1 year ago

“I was meant to receive a free rm Williams dark tan polish with my boots and it didn’t come”

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Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley. We are very sorry to hear you did not receive the free gift. We can see our customer service manager Holly has been in contact and resolved the issue. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Hello.I made an order with you 07.01.2023 and I have not got it yet. Why is that?”

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Posted 1 year ago

“great service a shame the product was not OK”

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Posted 1 year ago

“My order took longer than expected to be delivered and when it did there was an item missing which I had to email to remind them about.”

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Posted 1 year ago

“Returning items is quiet expensive! Customer service was pleasant”

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Posted 1 year ago

“Ordered a RM Williams cap and was informed 3 - 5 days delivery. Hadn't arrived after a week so phoned to check to be told it was just about to be dispatched. Quality of item and packaging brilliant but slow delivery compared to other retailers I've used to purchase similar items.”

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Posted 1 year ago

“While I am happy with the pricing and prompt delivery by DHL as per my specific request, I am not very Satisfied with the dispatch time,which was about 10 days after my order.Also ,my two emails enquiring about the status of my order were not replied to, which is very disappointing.”

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Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley. We are pleased to hear you are happy with the pricing of the product and shipping time. Sometimes, dispatch can take a little bit longer than usual, due to on some occasions waiting for the restocking delivery of an item to come in from the manufacturer. On these occasions, when the item is dispatched it is placed on an express delivery service so it is still with the customer within the advised time frame. We can see our customer service supervisor Emmie had also been in touch in response to you emails and apologise if you never received them. On some occasions our email tend to go into peoples junk/spam folder which unfortunately is something we do not have any control over. Apologies for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Fast and efficient service, but the packing for the hat could have been better as the rim was creased a piece of corrugated card would have prevented it from being damaged, simple!”

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Posted 2 years ago

“Quite a long delay between order and receipt of my purchase, further compounded when the delivery driver left the parcel at the wrong address!!”

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Posted 2 years ago

“Bought a wax coat for my cockerpoo in a medium . In my opinion it's tiny would not fit a jack Russell never mind my cockerpoo . Very disappointed 😞”

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Posted 2 years ago

“Shoes fab. Delivery not great sadly. After a week I called to ask about my order and was told that the shoes weren’t in stock. Eventually got them after two and a bit weeks. Bit naughty really.”

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Posted 2 years ago

“Unfortunately both items were longer delivery than expected. I had to chase to find out this information. Admittedly it was the supplier issue but a quick email to let me know would be nice. Unfortunately the boots didn't fit....si I returned them, the refund is taking forever! Thankfully the jeans fit and I love them!!”

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Posted 2 years ago

“Boots were fine. I ordered on a Thursday in time for next day deliverey. Tracking showed they would not be delivered on the Friday. I called A Farley and was told they would be delivered on Saturday. This didn't happen either and they finally arrived on Monday. I needed to be at home for the delivery, so wasted time being given inaccurate information.”

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Posted 2 years ago

“My boots were to big see how quick the return of different size is”

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Posted 2 years ago

“This is the second order I have placed with you for the same jean.The first pairs were very much darker than in the second order. I have put older darker on left of picture.The new pair is on the right and you can clearly see the difference.Both pairs have identical manufacturers numbers and labels. Im not happy with the time it took for the order to arrive either. Please can you e mail me with an explination number and what options there are?.Can you tell me whatve mail address i can send photo to?. Regards John”

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Posted 2 years ago

“I ordered two pairs of chinos - both the same size re waist and leg length. Two different sizes arrived with one pair having a longer leg length. As it happens , I will be having them tailored to fit my requirements, so I have kept both pairs. It does seem a bit sloppy to have this happen though.”

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Posted 2 years ago

“Terrible returns process. I purchased over £250 worth of boots but still have to pay £7.95 to return via DPD. I purchased return label online but still haven't received it. I then have to print out the label myself - I don't own a printer! Following that, I need to make a 30 mile round trip to the nearest DPD drop-off point By the nature of the products you sell, I would think that most of your customers will live rurally. Therefore, would it not make more sense to use Royal Mail for pre-paid labels so that customers can make returns at their local post office?”

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Posted 2 years ago

“Quick to take the money but long delivery times. On returned items, a standard policy of 14 WORKING days. Disappointed with service.”

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Posted 2 years ago

A Farley Country Attire is rated 4.4 based on 3,573 reviews