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A Farley Country Attire Reviews

4.4 Rating 5,090 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,090 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Really thrilled with the coat. Excellent quality and value, delivery perfect. Thank you very much indeed.
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Posted 8 months ago
Thank you so much for your lovely feedback! We're delighted to hear you’re so pleased with your coat and that it arrived just as expected 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
Experienced delays on last two orders.
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Posted 8 months ago
We’re very sorry for the delays you experienced with your recent orders. This isn’t our usual service, and we’re glad to see your order has now been received 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
Very quick service, reasonable price and a great product, a very happy customer
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Posted 8 months ago
Thank you for your kind feedback! We’re so pleased you’re happy with the service, price, and product — it’s lovely to have you as a happy customer 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
Brilliant experience shopping with A Farley Country Attire. The Yeti Roadie 15 was delivered securely and well packaged.
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Posted 8 months ago
Thank you for your wonderful feedback! We’re delighted to hear you had such a brilliant shopping experience and that your Yeti Roadie 15 arrived safely and well packaged 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
A very easy ordering process, I was kept updated regarding dispatch and delivery, the product arrived well packaged in pristine condition.
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Posted 8 months ago
Thank you for your lovely review! We’re so pleased to hear you found ordering easy, were kept updated throughout, and received your product in perfect condition 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
Only purchased some boot treatment, but received exactly what was ordered in a very short time and packed well for protection.
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Posted 8 months ago
Thank you for your kind review! We’re pleased to hear your order arrived quickly, exactly as expected, and well packaged for protection 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
Amazing customer service and quick delivery! Highly recommend
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Posted 8 months ago
Thank you for your wonderful feedback! We’re so pleased you were happy with our customer service and speedy delivery, and we really appreciate your recommendation 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
Nice Belt, great customer service team.
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Posted 8 months ago
Thank you for your kind feedback — we’re so pleased you’re happy with your belt and the service from our team 😊 Kind regards, A Farley Country Attire.
Posted 8 months ago
Oliver in customer service was great when some Ariat boots needed replacing within their 12 month guarantee.
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Posted 8 months ago
Thank you for your kind feedback! We’re so pleased to hear Oliver was able to help with your Ariat boot replacement under the guarantee 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
I'd called customer services to query a delivery that was overdue. I spoke with Kayleigh who was really helpful and friendly. She investigated the status of my order and came back to me within the hour to offer a solution and then organised next day delivery for me. Fantastic member of the team.
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Posted 8 months ago
Thank you for your lovely feedback! We’re so pleased to hear Kayleigh was able to help so quickly and get your order sorted for next day delivery — we’ll be sure to pass your kind words on to her 🙂 Kind regards, A Farley Country Attire.
Posted 8 months ago
Some nice clothes, but country of origin needs to be made clear. Delivery was a lttle late but not an issue
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Posted 8 months ago
Thank you for your feedback, Pamela — we’re pleased you like our clothing range, and we’ll certainly take on board your comments about country of origin. We’re also glad the slight delivery delay wasn’t an issue for you 😊 Kind regards, A Farley Country Attire.
Posted 8 months ago
Amazing, absolutely love them can’t wait for the winter to come so I can wear them
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Posted 8 months ago
Thank you so much for your wonderful review! 😊 We’re thrilled you love them and can’t wait for you to enjoy them when the colder months arrive. Wishing you plenty of cosy, stylish winter days ahead! Kind regards, A Farley Country Attire
Posted 8 months ago
What a shambles! A month after being told that there would be a week's delay in receiving the trousers I had ordered by telephone, and immediately paid for, I received an email to say they were no longer available. I phoned to enquire what other colours were available as they were still being advertised for 3 days delivery, I was promised a ring back. It never came. I phoned again, and for the second time never received a promised ring-back. I later learned that none of the other four colours still being being promoted in my size on the company's website were available either. At that point, and three weeks on, I wrote to the company requesting the return of my cash - only to receive a reply asking if I would like to have the cash back or purchase something else. I replied three working days ago to ask again for the return of the cash. So far I have had neither payment nor acknowledgement of my request. The company really needs to get its act together, in terms of marketing, departmental communication, telephone sales training, stock control, web-site updating and customer liason - to name but a few. I would never attempt to buy from them again
Helpful Report
Posted 8 months ago
We’re very sorry for your experience. At the time of your order, the trousers were in stock in our shop, but the last pair sold before we could pick them. We expected a restock within the timeframe, but the item was missing from the delivery, and when we checked again it was no longer available. On 22nd July we left a voicemail and sent an email to advise, but unfortunately had no alternatives to offer. Phoebe, our Team Leader, has been in touch – please email her at phoebe@afarley.co.uk so she can assist you further. Kind Regards A Farley Country Attire
Posted 8 months ago
Excellent service, unable to deliver my order in the stated time so arranged an alternative to be delivered the following day. Excellent customer services
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Posted 8 months ago
Thank you so much for your kind review! 😊 We're really pleased we could find a quick alternative for you and that you were happy with the service received. Our team always aims to go the extra mile, and it’s lovely to know it made a difference! Kind regards, A Farley Country Attire
Posted 8 months ago
Excellent service. Easy to order online, although I did know what I was after. Loyalty scheme/points are excellent. Was kept informed at all stages of my order/delivery.
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Posted 8 months ago
Thank you for the fantastic review! 😊 We're so pleased to hear you found the ordering process easy and that you’re enjoying our loyalty scheme. It’s great to know you felt well-informed throughout your order — we really appreciate your support! Kind regards, A Farley Country Attire
Posted 8 months ago
I have bought lots of shooting clothing and accessories from A Farley and the service has always been exceptional.
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Posted 8 months ago
Thank you so much for your continued support! 😊 We're delighted to hear you've been happy with both our shooting clothing and the service you've received. It truly means a lot to us as a small, family-run business. Kind regards, A Farley Country Attire
Posted 8 months ago
Great price for ariat Wexford boots (in sale), lovely fit. A Farley we use regularly and good service.
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Posted 8 months ago
Thank you so much for your kind review! 😊 We're thrilled to hear you're happy with your Ariat Wexford boots and that they've been a great fit. It means a lot to us that you shop with A Farley regularly we truly appreciate your support! Kind regards, A Farley Country Attire
Posted 8 months ago
Very comfortable shoes and good service.
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Posted 8 months ago
We're so sorry to hear you received the wrong pair of shoes — that’s certainly not the experience we want for our customers. If you would still prefer the correct pair, we’d be more than happy to arrange a return and get this sorted for you. Phoebe, our Customer Service Team Leader, has reached out to you directly, so please feel free to email her at phoebe@afarley.co.uk if you'd like us to resolve this for you. Kind regards, A Farley Country Attire
Posted 8 months ago
I was very impressed with the prompt response to my query and contact from the company by phone call too. Fantastic customer service.
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Posted 8 months ago
Thank you so much for your kind review! 😊 We're delighted to hear you were impressed with our prompt response and phone support. Providing fantastic customer service is what we strive for, and it’s lovely to know it made a difference. Kind regards, A Farley Country Attire
Posted 8 months ago
Too long dispatch time and wait for delivery. From purchase to delivery more than week to wait when advert says “next day dispatch”. No response to my emails has been received. Had to call to “customer service team” which wasn’t helpful. Finally received damaged boxes, with removed original labels. Looks like returned items have been sent to me.
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Posted 8 months ago
We’re really sorry if you felt the delivery took too long. Not all items are eligible for next day dispatch, and at checkout you would have been advised a 2–5 working day delivery window — your order was delivered on the 4th working day. You emailed us on the 28th of July and Oliver from our customer service team responded with an update, so we’re sorry if this didn’t reach you. We also sincerely apologise for how the parcel was delivered. Our Team Leader Phoebe has contacted you directly — please kindly email her at phoebe@afarley.co.uk so we can get this resolved. Kind regards, A Farley Country Attire
Posted 8 months ago
A Farley Country Attire is rated 4.4 based on 5,090 reviews