Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.91

4.9 Rating 909 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 909 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 16th October 2026

Shaun Parker

Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering online was easy and the best price around. I changed the order over the phone and they couldn’t have been more helpful. Delivery was within 24 hours. Thank you”

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Posted 2 weeks ago

Thank you very much for the kind review Theo!

Posted 1 week ago

“Additive-X Ltd kept us well informed, even letting us know we'd missed the courier pick up for the day. Our delivery arrived on time, well packaged and the item was exactly as described.”

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Posted 2 weeks ago

Thank you very much Sarah!

Posted 1 week ago

“Can’t fault additive,brilliant fast delivery,good customer service”

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Posted 2 weeks ago

Thank you very much for the lovely review Gareth, we really appreciate it :)

Posted 1 week ago

“I stumbled upon Additive-X after doing a google search for a Bambu lab AMS LITE and decided to place an order, I later that day contacted customer service and Rebecca help with my concerns. The delivery of my item had no shipping fee applied which is a plus as banbu lad would have charged for delivery. I received my item the next day even though it was on a 1-2 day delivery. I will certainly be buying from this company again.”

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Posted 2 weeks ago

Thank you for the review Mike! We would love to help you again in the future.

Posted 1 week ago

“Bought a Bambu a1, but unfortunately it developed a fault. Additve X were fantastic, and their customer service was exceptional. They refunded in full,no quibble. I'd definitely recommend them.”

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Posted 2 weeks ago

Thank you so much Clare! I will give customer service a shout-out :)

Posted 1 week ago

“Excellent from advice to buying. Gave me assurance in after sale support”

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Posted 2 weeks ago

Thank you Scott :)

Posted 1 week ago

“Easy ordering and super fast delivery. Great service !!!”

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Posted 2 weeks ago

Thank you so much Tony!

Posted 1 week ago

“All the of the Additive team I have interacted with are both pleasant and helpful.”

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Posted 3 weeks ago

Thank you so much for leaving us a review James!

Posted 1 week ago

“I have bought a bunch of spares for my A1 and got advice from their technical team, however when I bought the x2d their customer service really hit the roof with how amazing a team they have. I rang and then sent photos of a part i could find where it came from, the technical team (craig specifically) went above and beyond to help. He stripped one of their machines to find out where it came from, about an hour later he rang me to ask me more details and then he sent me a few photos to show me where it should be located, I can't fault them, craig is an absolute credit to the company, and I am writing this because he deserves the credit for how hard he works to help customers!”

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Posted 3 weeks ago

Thank you so much Christian - Craig has had 2 mega reviews like this in 1 day, so lovely to hear. From a happy MD

Posted 3 weeks ago

“Great Price with fast delivery..... more importantly after a recent issue ive been blown away by the customer service I received. Particular thank you to Craig in the technical support team. Great to see a company still providing this level of service. I wont go anywhere else now. 5 Stars”

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Posted 3 weeks ago

Thank you so much Lloyd! Very nice of you to say.

Posted 3 weeks ago

“Very helpfull team great service”

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Posted 3 weeks ago

Thank you so much Paul. We are happy to help.

Posted 3 weeks ago

“Fantastic company to deal with. Had a quick conversation via the online chat regarding delivery. Ordered 10 minutes later and delivered the very next day! 5*”

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Posted 3 weeks ago

Thank you so much for the lovely review Shaun, we really appreciate it :)

Posted 3 weeks ago

“Very good service responded to my wishes having the printer delivered and the day I wanted it to arrive”

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Posted 3 weeks ago

“Very happy with service. Received my part next day which got me out of trouble after my printer decided to splurge filament everywhere and didn’t have time to wait for manufacturer delivery times. Well packaged too.”

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Posted 3 weeks ago

“Quick and easy to sort my order. Delivery was speedy many thanks”

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Posted 3 weeks ago

“Products arrived very quick, I had an issue on the site where the delivery didnt show up and I ordered collection by accident but I got a phone call from additive and they fixed it right up! The only thing I would say is the delivery is a little expensive. Other than than that great service.”

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Posted 4 weeks ago

“great service very pleased”

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Posted 4 weeks ago

“competitive prices and fast delivery. Never had a problem so far”

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Posted 4 weeks ago

“a1 combo came next day no hassle setup within the hour”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Additive-X Ltd is rated 4.9 based on 909 reviews