Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 644 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company and even better customer service.. no stupid ai bot just speaking to a human”

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Posted 1 month ago

“Very trustworthy company.”

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Posted 2 months ago

“I got recommended this page by friends great customer service and so far they do not disappoint. Elaine is fantastically helpful for a 3D beginner and I will purchase the next bits here as well.”

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Posted 2 months ago

We've shared your review with Elaine, thank you!

Posted 2 months ago

“Excellent range, speedy delivery, full communication at every stage”

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Posted 2 months ago

Thank you v much Richard!

Posted 2 months ago

“Being new to 3d printing, I looked at various sites before deciding on my purchase. Additive-X was perfect. Prices and the follow up after purchase were excellent, will definately be using again.”

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Posted 2 months ago

Thanks Robert, happy 3D printing!

Posted 2 months ago

“Excellent service from additive x. They are my preferred supplier for machines and materials. Crucially they have a late cut off time for next day delivery, and offer a Saturday delivery option for orders placed on a Friday. They understand the business of rapid manufacturing and deliver parts and materials just as quickly. Customer service is all human, and brilliant. Thanks Additive X!”

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Posted 2 months ago

Thank you very much Robert!

Posted 2 months ago

“I ordered from Additive X after comparing prices with the official Bambu store and they were noticeably cheaper, which was a big win. Shipping was super fast and the order was dispatched really quickly. I did have a short delay with DPD, but Additive X had clearly warned about this on their website beforehand so I knew what to expect, which I really appreciated. Overall, brilliant service, great communication and excellent value. I will definitely be using Additive X again.”

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Posted 2 months ago

Thanks very much for leaving such a great review.

Posted 2 months ago

“Great service, Great communication, Great follow up and assistance. They make me feel like they're always there and ready to help.”

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Posted 2 months ago

Thank you so much Kevin!

Posted 2 months ago

“Excellent communication,delivery and all round service. Rare these days. Note delivery within a few days due to being in channel islands so fully exceptable.”

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Posted 2 months ago

Thank you so much Mark! Reviews like yours make us happy!

Posted 2 months ago

“Great communication and fast delivery”

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Posted 2 months ago

Hurray! Thanks John

Posted 2 months ago

“Hi, just a quick thank you. I purchased a Bambu Lab P2S around a month ago, and after reviewing the product online I chose Additive-X over Bambu as the supplier. Why? Real people at the end of the phone, premises local to me (about 50 miles away), great reviews, and stock actually available. The goods arrived earlier than expected—which is always good… unless you were planning for them to arrive on a day your other half was out! Fast-forward one month and, oh no, I’ve got a problem: an error I couldn’t clear and a blockage I couldn’t locate. One call to the tech guy, a 10-minute chat, some really helpful pointers, and a promise of further help if needed. Twenty minutes this evening and everything’s back to normal—printing just like it did on day one. This level of service is invaluable and exactly why we should support real businesses. Thank you, Additive-X.”

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Posted 2 months ago

Thank you very much for this lovely review Adrian!

Posted 2 months ago

“Ordered a 3d printer online, easy site to navigate, easy to access all the relevent information, delivered ontime”

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Posted 2 months ago

Thanks very much David!

Posted 2 months ago

“Everything was great, printer arrived on time as promised”

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Posted 2 months ago

Great! Thanks Duncan

Posted 2 months ago

“I ordered the AMS 2 Pro in the Black Friday deal. I haven’t managed to open it yet as I am on holiday. My wife said it came on time and the box looked undamaged. I always get good service from Additive X.”

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Posted 2 months ago

Thank you for your business and the great review Neil!

Posted 2 months ago

“Thank you, all ordered items arrived very fast very well packed definitely will member this store and order again if will need!”

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Posted 2 months ago

Thanks for the great review Pavel!

Posted 2 months ago

“Wonderful friendly service with great prices and excellent delivery arrangements.”

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Posted 2 months ago

That's really nice of you Robert!

Posted 2 months ago

“Top notch company. Went out of their way to help me out with my requirements.”

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Posted 2 months ago

“All good and fast”

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Posted 2 months ago

“Pre-ordered a 3D printer and it was delivered the day after Additive-X received it. Really pleased with speed of service. Top customer service!”

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Posted 2 months ago

Thank you very much for the kind words Rachel!

Posted 2 months ago

“My order Was dispatched faster than Expected, they comunicated very fast and offered hints and tips and lots of other info reguarding my 3d printer. very happy with their service.”

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Posted 2 months ago

Additive-X Ltd is rated 4.9 based on 644 reviews