Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 811 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Astonishingly fast dispatch and all arrived safely. Have not needed to approach the company for any support as all working well staright out of the box, so can't comment on that, but all good so far!”

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Posted 5 months ago

Glad you are happy so far Rachel!

Posted 5 months ago

“Excellent Service from Additive. The printer came before the expected delivery date and everything was in working order. Prices were also very competitive. I'll be using them again in the future!”

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Posted 5 months ago

Thank you so much Rupesh!

Posted 5 months ago

“Being all giddy, I ordered my printer without actually checking it was in stock (which it wasn't due to high demand). Team at Addictive-X emailed me and made me aware of this and kept me in the loop on when the new stock would be in. 5 days later I had my printer! Very professional throughout and answered any questions I had!”

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Posted 6 months ago

Thank you for the review Callum, happy printing!

Posted 5 months ago

“Really great to work with. Huge variety of filament and quick shipping!”

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Posted 6 months ago

Thank you Greg! That makes us happy.

Posted 5 months ago

“Superb service from this great company throughout the whole process.They excel in this field and are very helpful and friendly with it too , 10/10 from me”

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Posted 6 months ago

Thank you so much for that Ian, it makes us happy!

Posted 6 months ago

“First Class service, quick delivery, hope to do more business in the future.”

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Posted 6 months ago

Thank you Robert!

Posted 6 months ago

“Extremely fast service from Additive-X. My order was dispatched the same day for delivery the next day. Great choices and prices as well”

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Posted 6 months ago

Thank you Barry!

Posted 6 months ago

“Above and beyond. Their delivery service let Additive X down several times but the company were always proactive to resolve the issue without delay. I've reviewed them before and if anything, they've exceeded my expectations.”

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Posted 6 months ago

sorry for the delivery failures but thank you so much for the great review!

Posted 6 months ago

“Brilliant service. Fast delivery. Good communication.”

Additive-X Ltd 5 star review on 23rd January 2026

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Posted 6 months ago

Thank you Caroline, your set up is looking good. Have fun with the printer!

Posted 6 months ago

“I ordered a 3D printer. The website was easy to use. I received a number of emails linking to advice on the Bambu Wiki site which enabled me to familiarise myself with the product before receiving it. Free next day delivery was advertised. I received a text from the delivery company saying my parcel was "delayed" but not by how much. Additive-X rang me and advised that the parcel would be delayed until the next day because the delivery company did not have enough capacity. I was therefore able to go out without guessing if I would miss the parcel. Nobody has ever done this before and it showed a high level of customer service on the part of Additive-X. Product arrived in good order and well-packed. I would recommend this firm to my friends.”

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Posted 6 months ago

Thank you so much for leaving us a review Roy and delighted to hear you would recommend us!

Posted 6 months ago

“I just wanted to take a moment to say how impressed we’ve been with Additive-X. From the point of ordering our 3D printer, the communication was prompt, courteous and clear. We were kept well informed throughout the process, and using DPD for delivery was the icing on the cake. They’re by far the most reliable courier out there, so that immediately gave us confidence. When we later discovered a manufacturer’s fault with the printer, Additive-X response was excellent. They were straight onto it, apologised without hesitation, and went out of their way to get the part replaced quickly. It was all handled at their cost and effort, not ours, which says a lot about how they operate as a business. Additive-X is a genuinely brilliant company to deal with, and there’s a real can-do attitude running right through the company, and that’s incredibly refreshing to see these days. Thanks again for the great service.”

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Posted 6 months ago

Thank you so much Richard for taking the time to leave a detailed review and say such nice things, it really means a lot to the team to read reviews like this :)

Posted 6 months ago

“Exceptionally good, exceptionally easy. I went from a product enquiry to delivery in less than 24 hours. Seamless!”

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Posted 6 months ago

“Godd service ,great communication and help ,thank you .”

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Posted 6 months ago

“Great communication. Absolutely love this! Really easy to use. My daughter got one for Christmas & as soon as I saw what it could do, I had to have one. Have already recommended this to friends”

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Posted 6 months ago

“Thanks to the Team. Needed last minute gift to my kid and they’ve delivered quickly. Recommend”

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Posted 6 months ago

“Very fast delivery and good customer support”

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Posted 6 months ago

“Very good, they went out of their way to keep me informed. Delivered early and were extremely helpful. Perfect experience”

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Posted 6 months ago

Thank you so much Tristan :) Glad you are happy

Posted 6 months ago

“Absolutely perfect service and fantastic product (X1 Carbon). Love it so much I just ordered the HD2 Combo Laser. These guys are costing me a fortune, and I dont care!. I honestly could not reccomend them highly enough; Products and Service are second to none. Tessa is an absolute credit to the Company.”

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Posted 6 months ago

Thank you so much for the kind words Bob, especially about Tessa! 3D Printing is highly addictive so let's hope you are a customer for a long time!

Posted 6 months ago

“Good responses in the help chat when deciding on my printer. Was the only stockist with a p2s in the country at the time. Quick free postage made it cheaper than ordering from bambu”

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Posted 6 months ago

“Fast efficient service, competetively priced. only let down was delayed delivery by their chosen delivery partner however i believe this to be an isolated incident and not the norm.”

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Posted 6 months ago

Additive-X Ltd is rated 4.9 based on 811 reviews