Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.89

4.9 Rating 533 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 13th November 2025

Sarah Bleasdale

Additive-X Ltd 5 star review on 28th September 2025

Carla Birch

Additive-X Ltd 5 star review on 27th September 2025

Lisa Salmon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Query with a small issue with their website was answered on a sunday which is good as I needed to get an order in. Good value, item arrived quickly.”

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Posted 1 month ago

Thank you for the review Simon. Hope we can help you again soon.

Posted 1 month ago

“Was unsure about ordering my first 3d printer but had online chat with colleague at addictive X , who was very helpful and answered all my questions, ordered my printer and it came 2 days later perfect, also follow up emails from addictive X providing links to help files ect , perfect company to deal with very impressed and would recommend”

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Posted 1 month ago

Thank you for the lovely review and very happy to hear you would recommend us!

Posted 1 month ago

“Hi have been buying 3D printers from Additive-X for over 7 years now. I have never once had any problems and any questions have always been answered fast and in a professional matter why at the same time keeping it friendly and personal feeling. So I was in no doubt that my latest 3D Printer was going be brought via Additive-X again and like normal it was shipped fast and come well packed and it’s been happily printing away. In the past when I have had a problem with a older Ultimaker S5 printer and the replacement parts could not be found on the site, it it needed was a fast email and Additive-X was able to get me a price and order the needed parts for me direct from the manufacturer.”

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Posted 1 month ago

Thanks for the lovely review Carla! Your H2S setup is looking great!

Posted 1 month ago

“Additive-x was excellent, from ordering to being delivered. I had a problem at checkout and when I rang up Tammy answered and helped me with get it sorted. My daughter said her printer was so much better than her old one”

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Posted 1 month ago

Great to here your daughter is happy with the printer and thank you so much for leaving us a lovely review.

Posted 1 month ago

“Great delivery time. Great company to deal with. Item is fantastic.”

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Posted 1 month ago

Thank you Stu!

Posted 1 month ago

“Very happy with my new printer and very fast delivery”

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Posted 1 month ago

Great news Tim! Thanks for the review

Posted 1 month ago

“Very good and prompt service”

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Posted 1 month ago

Thank you Philip!

Posted 1 month ago

“Ordered a large printer fairly late in the day. Got a call a few minutes later to say thanks for the order (seriously, nice touch!) and to say sorry that they might not be able to get it out the same day. No big deal, It's a big lump so perfectly understandable! It turned up the very next day, nicely wrapped and strapped to a pallet. No issues at all, would 100% recommend and use this company again.”

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Posted 1 month ago

Thank you so much for the lovely review!

Posted 1 month ago

“I have received 5 star service for aftercare from the team for my A1 Bambu Lab printer. Very quick to respond to emails, made a very quick plan to send out a replacement part which fixed the problem. Felt very much cared for and wanted to send a massive thank you to Chris and his team.”

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Posted 1 month ago

Thanks so much for the kind words.

Posted 1 month ago

“Very helpfull staff”

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Posted 1 month ago

Thank you for saying that Geoff!

Posted 1 month ago

“Great company to deal with. Super friendly and you can visit them to collect gear rather than waiting for postage and couriers etc If you live in the North of England that is!! Only an hour away from me and its a nice drive so I don't mind.”

Additive-X Ltd 5 star review on 23rd September 2025

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Posted 1 month ago

Thank you for the review Brett and that's a very smart set up you have!

Posted 1 month ago

“just recived my order from you my poly dryer very pleased with the help i had from sam beagrie with the delivery .thank you all great service.”

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Posted 1 month ago

Thank you very much Andre, glad you are happy!

Posted 1 month ago

“Great range of quality products available & always delivered promptly without issue. The staff are some of the friendliest, most helpful people and I will always make Additive-X my go-to for supply of 3D printing products.”

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Posted 1 month ago

Thank you Kathryn, that really is a lovely review. Makes us happy! Jo

Posted 1 month ago

“Excellent shipping and fast and reliable communication channels for large products.”

Additive-X Ltd 5 star review on 18th September 2025

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Posted 1 month ago

Klaidas, thank you for your excellent review! We’re thrilled to know that you had a great experience. Your satisfaction is our priority!

Posted 1 month ago

“Very good service and very helpful”

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Posted 2 months ago

Thank you for your kind words, Brian! We are glad we could help!

Posted 2 months ago

“Easy to order, clear website. They phoned and check everything. Delivery was exceptional. Pallet delivered right to my workbench. The driver even helped me lift the printer onto the bench. Outstanding service. H2D has been printing co”

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Posted 2 months ago

Thank you so much for your fantastic review, Paddy! We’re delighted to hear that your ordering experience was smooth and that the driver could assist you with the delivery.

Posted 2 months ago

“A good range of items meant Additive-X had the exact printer part I needed. When the part went out of stock, Jo at AX emailed me to let me know more were already on order and to give me an estimated date. There was a later update and then courier tracking was also very informative. Very good transaction all 'round.”

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Posted 2 months ago

Thank you for your wonderful feedback! We're thrilled to hear that you found exactly what you needed and that Jo was able to keep you updated throughout the process. It's our aim to provide smooth transactions and excellent service every time.

Posted 2 months ago

“Seamless rapid service.”

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Posted 2 months ago

Thank you Terence!

Posted 2 months ago

“Great to deal with, stock was not available of the product I wanted but they sorted me out with an alternative and it was delivered super quick! Highly recommend.”

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Posted 2 months ago

Thank you Gary! Appreciate you taking the time to give us a great review.

Posted 2 months ago

“Additive-X are very helpful and easy to deal with. In addition, I have found that they are very competitivly priced and still much easier to deal with than their suppliers.”

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Posted 2 months ago

Thank you very much Richard, that makes us happy!

Posted 2 months ago

Additive-X Ltd is rated 4.9 based on 533 reviews