Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 665 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely fast service from Additive-X. My order was dispatched the same day for delivery the next day. Great choices and prices as well”

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Posted 1 month ago

Thank you Barry!

Posted 1 month ago

“Above and beyond. Their delivery service let Additive X down several times but the company were always proactive to resolve the issue without delay. I've reviewed them before and if anything, they've exceeded my expectations.”

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Posted 1 month ago

sorry for the delivery failures but thank you so much for the great review!

Posted 1 month ago

“Brilliant service. Fast delivery. Good communication.”

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Posted 1 month ago

Thank you Caroline, your set up is looking good. Have fun with the printer!

Posted 1 month ago

“I ordered a 3D printer. The website was easy to use. I received a number of emails linking to advice on the Bambu Wiki site which enabled me to familiarise myself with the product before receiving it. Free next day delivery was advertised. I received a text from the delivery company saying my parcel was "delayed" but not by how much. Additive-X rang me and advised that the parcel would be delayed until the next day because the delivery company did not have enough capacity. I was therefore able to go out without guessing if I would miss the parcel. Nobody has ever done this before and it showed a high level of customer service on the part of Additive-X. Product arrived in good order and well-packed. I would recommend this firm to my friends.”

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Posted 1 month ago

Thank you so much for leaving us a review Roy and delighted to hear you would recommend us!

Posted 1 month ago

“I just wanted to take a moment to say how impressed we’ve been with Additive-X. From the point of ordering our 3D printer, the communication was prompt, courteous and clear. We were kept well informed throughout the process, and using DPD for delivery was the icing on the cake. They’re by far the most reliable courier out there, so that immediately gave us confidence. When we later discovered a manufacturer’s fault with the printer, Additive-X response was excellent. They were straight onto it, apologised without hesitation, and went out of their way to get the part replaced quickly. It was all handled at their cost and effort, not ours, which says a lot about how they operate as a business. Additive-X is a genuinely brilliant company to deal with, and there’s a real can-do attitude running right through the company, and that’s incredibly refreshing to see these days. Thanks again for the great service.”

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Posted 1 month ago

Thank you so much Richard for taking the time to leave a detailed review and say such nice things, it really means a lot to the team to read reviews like this :)

Posted 1 month ago

“Exceptionally good, exceptionally easy. I went from a product enquiry to delivery in less than 24 hours. Seamless!”

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Posted 1 month ago

“Godd service ,great communication and help ,thank you .”

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Posted 1 month ago

“Great communication. Absolutely love this! Really easy to use. My daughter got one for Christmas & as soon as I saw what it could do, I had to have one. Have already recommended this to friends”

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Posted 1 month ago

“Thanks to the Team. Needed last minute gift to my kid and they’ve delivered quickly. Recommend”

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Posted 1 month ago

“Very fast delivery and good customer support”

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Posted 2 months ago

“Very good, they went out of their way to keep me informed. Delivered early and were extremely helpful. Perfect experience”

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Posted 2 months ago

Thank you so much Tristan :) Glad you are happy

Posted 2 months ago

“Absolutely perfect service and fantastic product (X1 Carbon). Love it so much I just ordered the HD2 Combo Laser. These guys are costing me a fortune, and I dont care!. I honestly could not reccomend them highly enough; Products and Service are second to none. Tessa is an absolute credit to the Company.”

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Posted 2 months ago

Thank you so much for the kind words Bob, especially about Tessa! 3D Printing is highly addictive so let's hope you are a customer for a long time!

Posted 1 month ago

“Good responses in the help chat when deciding on my printer. Was the only stockist with a p2s in the country at the time. Quick free postage made it cheaper than ordering from bambu”

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Posted 2 months ago

“Fast efficient service, competetively priced. only let down was delayed delivery by their chosen delivery partner however i believe this to be an isolated incident and not the norm.”

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Posted 2 months ago

“Outstanding service as always. It doesn't matter who you deal with, you always get the result you require. It's easy to forget, the team in despatch but all the printers I've purchased from Additive X, have arrived in excellent condition and transported by a trusted company. This matters alot. These are delicate machines and need to be treated with care. Many thanks to all for the fantastic service.”

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Posted 2 months ago

WOW I LOVE this review, I am the MD and I just posted it in Teams to make everyone happy. THANK YOU

Posted 2 months ago

“The service from start to finish was absolutely outstanding and a special thank you to Tessa making the whole experience perfect for my son’s birthday gift. Fast delivery”

Additive-X Ltd 5 star review on 13th January 2026

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Posted 2 months ago

Thank you Edward! I've passed on your kind comments to Tessa and the whole team :) Hope he had great birthday.

Posted 2 months ago

“Fantastic service and quick delivery kept up to date on every step of delivery”

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Posted 2 months ago

Thanks Christopher!

Posted 2 months ago

“Pallet delivery to my home is not possible and so collection from Additive-X was the best option. The friendly and helpful team made the purchase and pick-up a pleasant experience and I thank them all. After two weeks the H2C has completed 112 hours of flawless printing and I'm very pleased.”

Additive-X Ltd 5 star review on 12th January 2026

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Posted 2 months ago

Flawless Printing - now, that's what we like to hear! Thank you for the lovely review

Posted 2 months ago

“They do what they say and delivery on time they say, I had good experience with this company and will buy from them again in the future”

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Posted 2 months ago

“Order quickly processed and dispatched, printer arrived in a double packed box so its send with lots of care and consideration , printer works great, will be looking to getting ams unit in near future from additive x”

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Posted 2 months ago

Additive-X Ltd is rated 4.9 based on 665 reviews