Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.89

4.9 Rating 510 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 21st October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived next day with very good price”

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Posted 1 month ago

Thank you for your fantastic review, Nick! We're delighted to hear that your order arrived the next day as promised and at a great price. Your feedback truly makes our day!

Posted 1 month ago

“Amazing service and communication from the team at Additive-X - very quick to respond to a problem and followed up quickly - couldn’t have been happier and grateful for the efforts the team went to to deliver excellent customer service. Will use again for sure.”

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Posted 1 month ago

Thanks so much for your positive feedback Nick. We pride ourselves on our excellent customer service so it's always lovely to receive such postive comments. Thanks again! :)

Posted 1 month ago

“Excellent company to deal with Very helpful staff Could not fault one thing with them”

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Posted 2 months ago

Arthur, your review made our day, thank you! We’re so pleased our team could be of help, and we’re excited for the chance to work with you again in the future.

Posted 2 months ago

“Excellent customer service. I recently purchased a Bambu Labs P1S 3D printer. I booked online a phone call with Chris to chat with the team before my purchase for advice. Unfortunately, Chris was out of the office that day, but slightly later than planned I received a call from Paul? who was most helpful in answering all my queries. Back online, and I ordered a printer and a few accessories on Friday. I live in Jersey, so no next-day delivery service. Tuesday the accessories were delivered, fantastic. but no printer. Quick email to Additive-X. Received a prompt reply from Elaine, who was straight on the case, checking with the delivery agent. Slight problem with labels on the box, and Jersey Customs had held one box back!!. Printer finally delivered a couple of days later. Would highly recommend Additive-X, and wouldn't hesitate to use again.”

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Posted 2 months ago

Thank you so much for your wonderful review, Graeme! We're thrilled to hear that our team, especially Paul and Elaine, were able to assist you during your purchasing journey. We appreciate your understanding of the delivery situation and are glad everything worked out in the end. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 2 months ago

“Ordered a Bambu p1s on Friday afternoon and chose sat delivery option.printer was here delivered on time on Saturday and after about an hour setting il was printing my first pieces First class service”

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Posted 2 months ago

Thank you for your fantastic review, David! We're delighted to hear that your new printer arrived on time and you were able to start printing so quickly. Your appreciation means a lot to us!

Posted 2 months ago

“Super helpful very supportive in information and understanding they do not leave you waiting and respond back very swiftly pleasure to purchase from 10/10”

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Posted 2 months ago

Thank you very much for saying that Richard!

Posted 2 months ago

“Super quick delivery. Customer service is also fantastic if theres ever and issue wth stock thy will keep you updated”

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Posted 2 months ago

Thank you very much for the lovely review Joshua.

Posted 2 months ago

“Really impressed with service”

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Posted 2 months ago

Thank you for your kind words, Khalil! We're thrilled to hear that you were impressed with our service. Your satisfaction means a lot to us!

Posted 2 months ago

“Their delivery DPD lets them down not their fault overall they’re the experts that will help you”

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Posted 2 months ago

We appreciate your understanding, Ian! We truly appreciate your feedback and are glad to hear you believe in our expertise, despite any delivery hiccups!

Posted 2 months ago

“Very helpful sales team and great delivery.”

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Posted 2 months ago

Thank you for your review, Graham! We're so glad to hear that you found our sales team helpful and that your delivery went smoothly. Your feedback truly brightens our day!

Posted 2 months ago

“Very quick turnaround and delivery, very well packaged”

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Posted 2 months ago

Thank you very much for the 5* review!

Posted 2 months ago

“I've bought quite a few items from Additive-X and each time the support over the phone is amazing. The service is so quick also. I ordered a part on the internet then called to discus my order only to find it was already sorted & about to be dispatched! I've said it before....amazing service.”

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Posted 2 months ago

Thank you very much for the kind words Gervase! This makes us happy :)

Posted 2 months ago

“Professional and great service.”

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Posted 2 months ago

Hi Steve, Thank you for your fantastic review! We're delighted to hear that you found our service professional and top-notch. Your positive experience means the world to us, and we’re here anytime you need assistance!

Posted 2 months ago

“Brilliant !! Bought a printer and I damaged 2 parts...ordered tham just before 4pm and they were here next day. Also 2 printers I have bought from them are great and both customer service and technical support have been excellent.i will use these guys from now on for all spare parts. We'll done.”

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Posted 2 months ago

Hi Simon, Thank you! We’re happy to hear that you received your parts so quickly and that you’re pleased with both your printers and our support. Your trust means a lot to us, and we’re here to help!

Posted 2 months ago

“Business as it should be - straight forward, Thank you!”

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Posted 2 months ago

Hi Robin, Thank you so much for the wonderful 5-star review! We're thrilled to hear you found our service straightforward. Your satisfaction is our top priority, and we appreciate your support!

Posted 2 months ago

“Slightly disappointed to receive a email after ordering that they would have the item back in stick the following Monday. Then it arrives before the weekend.”

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Posted 3 months ago

Hi Paul, Thanks for your feedback! We're glad to hear that your item arrived a bit sooner than expected, although we apologise for any confusion caused by the earlier email. We appreciate your understanding and support!

Posted 3 months ago

“Its was a lovely experience dealing with them. But I saw a picture of them and they grey haired chap had untrustworthy eyes.”

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Posted 3 months ago

Hi Richard, Thanks for the 5 stars, so glad you had a great experience! As for the grey haired chap… don’t worry, that’s just his thinking face. 😄 Hope to see you again soon!

Posted 3 months ago

“This was my first experience with Additive-X and I can honestly say it was amazing, even kept me informed all the way. Thank you Additive-X for a fantastic service.”

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Posted 3 months ago

Hi Alan, Thank you for the fantastic 5-star review! We're delighted to hear that your first experience with Additive-X was amazing and that we could keep you informed throughout the process. Your satisfaction means the world to us, and we look forward to serving you again!

Posted 3 months ago

“Ordered easily and was delivered pretty quickly Setup an working ready”

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Posted 3 months ago

Hi Simon, Thank you for the amazing 5-star review! We're Happy to hear that your order process was smooth and your setup was quick. It's great to know you're all set to go! If you have any questions or need assistance in the future, don't hesitate to reach out.

Posted 3 months ago

“Had the Bambu filament in stock and were very helpful in resending the package after DPD failed to deliver the original package”

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Posted 3 months ago

Hi Nick, Thank you for your wonderful review! We're thrilled to hear that you found our service helpful in resolving the delivery issue. We appreciate your patience and support during the process. Always here to assist with any future needs!

Posted 3 months ago

Additive-X Ltd is rated 4.9 based on 510 reviews