Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,908 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Beautiful frame. Really nicely packaged and came quickly after ordering. Nice touch to be able to add a photo too! Very happy.”

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“Beautiful trays and in the most wonderful colours. Service excellent from ordering to delivery. Perfect gifts !”

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“My cousin was delighted with her framed photo which was a birthday present - thank you! It was great to be able to upload a photo, have it printed out and put in the frame I chose and have it sent directly too her, as it saved a lot of hassle. I was also impressed with the swift service and flawless delivery.”

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“Very helpful after I emailed about not having an acknowledgement of my order. I received my order quickly after that, and I am very happy with the photo frame. I will certainly use your company again. Many thanks for your help.”

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“Beautiful photo frame, excellent quality. Fast delivery. Would highly recommend.”

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“very prompt delivery, parcel was extremely well packed . contents really lovely. will certainly use them again Well Done”

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“Very quick delivery, even with photos to upload. Beautiful frames, such high quality. Will definitely be ordering more. Thank you.”

Addison Ross 5 star review on 9th December 2021

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“Excellent quality of products. Love the fact there is no postage to pay! Delivery was on time and notifications given. I definitely recommend purchasing quality items from Addison Ross.”

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“Beautiful, classy frames, delivered punctually and with complimentary prints inside. What more could I ask for!”

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“Absolutely delighted with my frames. Beautiful frames and packaged so well. Really pleased. Fast delivery too.”

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“I've been waiting 2 days to hear back from Addison Ross. Ordered a frame that came with a picture printed. Has arrived damaged and the picture is missing. Please get in touch asap, this is a Christmas gift and Christmas is approaching soon..”

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Dear Andrew We do apologize, we have been hit by Storm Arwen which resulted in our computers and emails going down for 5 days, we are up now with a new generator and catching up, should be back to normal by this weekend but we are currently quoting 3-5 days delivery rather than next day. Somebody will be in touch with you shortly however. Yours sincerely Sarah Ross

“Beautiful frames, really pleased with them. Support team were excellent with regards to a query I had. Will definitely buy more in the future.”

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“I was really pleased with the clock and photo frame; the photos in the catalogue were very accurate and I loved the quality of both. My dressing table now looks wonderful!”

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“Superb frames, thank you”

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“Very good company to deal with, lovely quality item & quick delivery. Happy to recommend”

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“Lovely picture frames. Service excellent. Delivery man pleasant in spite of dreadful weather conditions.”

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“Seeing as I haven’t received the product I ordered it is hard to leave a review!!!”

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Dear Ali We are very sorry for the delay with your order. We can see it appears to have shipped on the 4th December so we are going to look into this immediately. We have been struck by Storm Arden so we had no power for 5 days last week which resulted in a few shipping delays, we are now back up and running and catching up on queries quickly so please bare with us and we will be in touch shortly. Yours sincerely Sarah Ross

“absolutely fabulous - your photos do not do justice to your beautiful gifts and the oh so careful wrapping and packaging”

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“I have purchased several enamel frames and am delighted with them. the postage is always swift and the packaging is excellent. I would recommend Addison Ross.”

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“Lovely frame and beautifully presented and packaged..looks more expensive than it was..really happy with it..and delivery was great.”

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Addison Ross is rated 4.8 based on 2,908 reviews