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Addison Ross Reviews

4.8 Rating 2,175 Reviews

96 %

of reviewers recommend Addison Ross

Company Reviews

Product Reviews

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Madeleine Brindle

Addison Ross 5 star review on 28th January 2023

Addison Ross 5 star review on 7th December 2022

Addison Ross 5 star review on 7th December 2022

Addison Ross 5 star review on 26th November 2022

Lesley Hutcheson

Addison Ross 5 star review on 13th November 2022

Addison Ross 5 star review on 27th October 2022

58

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well made frames, wide choice of styles, and printing a photo a useful feature. The web site is reasonably easy to navigate although would be better if the chosen photo could be shown in the chosen frame. Delivery was very quick with smart packaging.”

“Excellent product. Very good quality. Pity DPD let us down by failing to deliver, despite being given clear instructions”

“Beautiful frame , but unfortunately it was made in China and the other frames that I have previously purchased were made in the UK”

“Love Square clock, but would prefer BLACK HANDS so more visible with poor sight”

“The product is excellent and just as described. Very pleased. Delivery wasn't so great. Driver lobbed the package either over or through the seven-foot high security gate, ignoring the button marked for number 3 AND the one marked TRADE which would have released the gate. Fortunately, the package was so well and so securely wrapped that only the outer part of the package was 'bruised' and the contents remained in perfect condition.”

“The frames are handsome and were delivered efficiently; however, there are two small chips on the smaller frame, which make it look used.”

“Arrived on time and carefully packed.”

“Lovely silver photo frame”

“This purchase is a gift and recipient hasn’t opened it yet.”

“Frame is beautiful, but was very dissapointed in what you describe as gift wrapping,i was expecting a nice Addison Ross embroidered ribbon on the box which is shown on your website but received a very boreing white ribbon which can hardly be called gift wrapping”

“Fab frame but I feel the photo should have been out in frame as I sent it it the wrong way round”

“These salt and pepper shakers look great. My only criticism are the knobs which had no "P" and "S" on them. I was then sent replacement ones, but the letters are so faint, you can barely see them.”

“Expensive!”

“Very impressed with product and delivery service. However, I cannot give 5 starts as the photos I uploaded to be framed were not present so I will have to do this myself.”

“Great company. Shame they were let done by a supplier with original batch but were very helpful and quick about getting a replacement.”

“Loved my frames. I think you should offer an option to have a boarder within the frame. All the best Victoria”

“Beautiful quality and finish. My sister has asked for this as a gift. I'm sure she'll be delighted.”

Thank you so much for your kind words, we really appreciate them and hope you come back to us soon! Kind Regards, The Addison Ross Team

“The frame is beautiful (the picture on the website does not do it justice!) and is of exceptional quality as always as is the level of customer service and delivery. Thank you”

“Quality products and great customer service.....just the description does not match the product....15mm silver frames are not able to be wall hung as stated..”

“Came quickly, beautifully packed, looks well made. All good but no WOW feeling but I cannot explain why”

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Addison Ross is rated 4.8 based on 2,175 reviews