Addison Ross Reviews

4.8 Rating 1,415 Reviews

96 %

of reviewers recommend Addison Ross

Company Reviews

Metrics

Info

4.8

Based on 1,415 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,

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Addison Ross 5 star review on 15th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fine. Photo already installed. The silver frame matches my others. Delivered v quickly. Sorry you had to put so much packing! I hate stars and often avoid reacting to request if there are stars.”

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“Love the choice of different frames and the option to upload photos is great. Great quality, packaged brilliantly and look fabulous.”

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“Absolutely delighted with the quality of product and speed of service. I ordered six of the enamel metal wall hangings with down pre loaded wedding photos. They arrived within 48 hours and look amazing.”

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“Although I had a little difficulty navigating the sales web-site, due to being 1st time on it, the saless experience was good: Also the despatch and delivery was done within 24 hours: Picture frame well wrapped and packaged , also shows care and consideration being given to the product."End of review)”

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“Very quick and efficient”

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“Excellent product,fair price and brilliant delivery time!”

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“We bought the large gold and white flower frame for our grandaughter's naming day. The product, packaging, delivery and communication were all pure class – thank you!”

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“I bought the denim stripe mugs and I'm delighted with them. They are very well made and I think they are beautiful and make my day. The buying experience is great, with very clear messaging and very quick delivery, although I would still be happy if it was a bit slower.”

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“Ordered a Gold & White Flower Frame on Sunday delivered on Wednesday. Beautiful frame perfect 60th birthday present even able to upload a photo into the frame at time of order, came in a lovely box (small moan box quite hard to open). Would definitely use this company again”

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“First time ordering with Addison Ross very impressed with the fast response excellent service superb quality”

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“I have been a regular customer for some time now & the quality and service are superb. On this occasion despite the usual very careful packaging the order arrived broken and was replaced immediately, no question or delay. I find this a very impressive company.”

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“Literally received my beautiful coral place mats the day after I ordered them! Superb service. They are the most stunning colour and I love them. Only negative is that they are quite expensive”

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“Excellent frame and fabulous service. I've got several different coloured frames and love them all. Had a picture put in the frame using your upload service and I'm very happy.”

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“Loved the quick print and flawless delivery of picture frames. I was able to gift beautiful frames to my parents, just two days after my graduation.”

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“Lovely product, quick efficient delivery”

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“Fantastic service, constant information with regards to delivery. Extremely fast delivery, the photo frame was lovely with a free quality print making it a perfect christening present. Will 100% purchase more frames.”

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“The first time I have ordered from Addison Ross and the frames are just lovely. The Miki Mahogany Marquetry frame in two sizes - beautiful quality and the box is gorgeous! Prompt delivery and I will definitely order again.”

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“Finally! The perfect bedside clock! Small, elegant, silent and visible at night without being too bright. Absolutely adore this clock and it’s reasonable price means it will now be my go-to gift for special events. Thank you, AD. W”