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Addison Ross Reviews

4.85 Rating 27 Reviews
93% of reviewers recommend Addison Ross
Company Reviews
Read Addison Ross Reviews
92.59%
25 Reviews
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7.41%
2 Reviews
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About Addison Ross: Addison Ross Limited is a UK-based, family-owned company and respected global provider of luxury décor and gift collections.

Explore and acquire luxury, yet affordable, home décor and gifts. With delightful diffusers, enchanting candles and exquisite photo frames, there is no shortage of stunning items for your home and gifting desires.

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Phone:
+44 (0)1668 281014

Email:
sales@addisonross.com

Location:
Wooler Industrial Estate

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
100%
Customer Service
communication channels
Email, Telephone
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Janet Wood
Verified Buyer
"Frames are lovely well packaged. Delighted with my purchase."
Helpful Report
That's really lovely to hear! Thank you so much!
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Eileen Haining
Verified Buyer
"brilliant service asked a question about sizes very quick reply --then the only difficulty was choosing which one so many lovely frames ---quality of frames first class --prompt delivery would recommend and will buy again"
Helpful Report
Thank you so much for your lovely review! We're thrilled to hear it!
John Dunthorne
Verified Buyer
"Very impressed with quality of product and next day delivery."
Helpful Report
Thank you John, that's lovely to hear!
Anonymous
Verified Buyer
"I was so pleased with the clock I brought from you.The service was 1st class and I would buy from you again.Thank you"
Helpful Report
Thank you so much for your lovely review! We're thrilled to hear that!
Lesley Konyn
Verified Buyer
"Excellent quality frames which arrived quickly in a lovely presenting box."
Helpful Report
Thank you so much for your lovely review!
Tim Davies
Verified Buyer
"Great service."
Helpful Report
Thank you Tim!
Julie Byrne
Verified Buyer
"Highly recommend this company the enamel frames are beautiful and the service to add a picture is a added bonus."
Helpful Report
Thank you so much for your kind review!
Thank you Julie, so pleased you enjoyed the service!
Anonymous
Verified Buyer
"For speed you score 5/5. Thanks. However, your driver wasn't given an extra line I'd added to my address 'Second entrance on the left in Milton Avenue' so he couldn't find my flat. I had to go out onto the street and find him. Just make sure the delivery company makes us of any information given them, and that you give this information to the delivery company. Thanks"
Helpful Report
Thank you very much for drawing this to our attention, we will make sure the delivery driver knows the full instructions in future.
Anonymous
Verified Buyer
"Packaging Magnifique! commande reçu très rapidement!"
Helpful Report
GEORGIA GIOTI
Verified Buyer
"Good quality product,fast delivery."
Helpful Report
Sally Reynolds
Verified Buyer
"Very efficient service."
Helpful Report
Sally Hogan
Verified Buyer
"Marie & Susan from costumer care communicated efficiently with me @ addresses the problem I was experiencing with placing an order for a particular frame that I wanted. Excellent servicep"
Helpful Report
Thank you so much! So pleased we were able to help.
Joanna Blackman
Verified Buyer
"I have bought lots of things from Addison Ross and am never disappointed. All great quality and the candles smell amazing!"
Helpful Report
Thank you so much, we're so happy you like the fragrance!
Sam Driver
Verified Buyer
"Great service and quick delivery! Even sent a photo of my choice which was a lovely touch once I confirmed my order. Would order again."
Helpful Report
Thank you so much, we're so pleased you were happy!
Anonymous
Verified Buyer
"Beautiful frames and excellent service"
Helpful Report
Thank you so much!
Claire Thomas
Verified Buyer
"Easy to order, arrive in super quick time, love the frames"
Helpful Report
Thank you so much!
Anonymous
Verified Buyer
"The alarm clock and travel frame are beautiful and arrived very quickly and excellently presented and packed. Thank you."
Helpful Report
You are most welcome! We hope you enjoy them!
Anita Collins
Verified Buyer
"First occasion to use this website and I’m so pleased with the service and product it was beyond my expectations. Will definitely recommend to others."
Helpful Report
Thank you so much, that's very kind of you!
Francis Kennedy
Verified Buyer
"Very pleased. Well-packed, quick delivery and very reasonable delivery costs."
Helpful Report
Anonymous
Verified Buyer
"Excellent service. Very happy with both frames, which were nicely packaged."
Helpful Report
Addison Ross is rated 4.85 based on 27 reviews
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