Addison Ross Reviews - Read 670 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

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Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,

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Addison Ross 5 star review on 16th January 2021

Anonymous

Anonymous // 01/01/2019

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“I recently purchased an enamel frame for a special friend and she was delighted with her gift - said the packaging was very protective on the outside but elegant on the inside. I had to phone for help in uploading my photograph and the lady who answered was so helpful and friendly. Excellent communication regarding delivery. I am very happy to have found this company.”

“I ordered two mirror photo frames. Lots of useful information on sizes etc.

They arrived well packaged and very quickly. They are beautiful. Top marks...”

“Beautiful phot frames , quick delivery and look great”

“I was very impressed with the service which Addison Ross provided and extremely happy with the quality of the frame which arrived very swiftly after ordering. Would have no hesitation in repeat purchases as and when required”

“Fantastic service! Goods arrived very prompt. Beautiful photo frames very good quality. I will be shopping again, wl done Addison Ross in these difficult times”

Thank you very much for your very kind review we really appreciate you taking the time for us.
Kind regards
Sarah Ross

“Lovely frames , very quick efficient delivery”

“Fantastic service, on my original order there was one item that was no longer available and they contacted me straight away so I could amend my order & select another item. Totally professional and very polite in their correspondence.
My order arrived quickly, beautifully boxed. Each item is first class.
Will definitely be ordering again and without hesitation would recommend to family & friends.”

Thank you very much for your very kind review we really appreciate you taking the time for us.
Kind regards
Sarah Ross

“Items were very well packaged”

“Dear Addison Ross.
My first order from you- an enamel and silver photo frame for my grandson's 18th birthday- was ordered and delivered without any problems. Also I was updated about the delivery's status so I did not need to worry about it's arrival.
Also, the packaging and present wrapping , with chosen message, was very good.
I will certainly use Addison ross again. Thank you.”

Thank you very much for your very kind review we really appreciate you taking the time for us.
Kind regards
Sarah Ross

“Beautiful sparkly frame. Very good quality. The packaging was lovely too! Would definitely recommend.”

“This little travel photo frame is utterly gorgeous. Everything from the website to the fast delivery gorgeous packing and quality item meant this was a lovely experience. Will be using again as they make special gifts. (Came with my photos already inside made it even better a lovely touch. Thank you”

Thank you very much for your very kind review we really appreciate you taking the time for us.
Kind regards
Sarah Ross

“Ordered a walnut photo frame. It is beautifully made and excellent quality. It was packaged beautifully in paper and strong cardboard, to protect the frame. Excellent service.”

“Great products - I have now bought eight frames and they all of excellent quality and look great.”

“So pleased with my purchase of an enamel frame. A beautiful product, exactly what i was looking for and such care taken with packaging so that it arrived in perfect condition. Together with impeccable customer service with regular emails and a text to let me know when to expect my order, I shall certainly be back.”

“Item as described and arrived extremely quickly”

“Excellent service and excellent product”

“What a lovely photo frame. I have a copy of a painting in it painted by a dear friend and I am delighted with the appearance”

“Excellent service and products”

“Excellent service and good quality picture frame”

“Beautiful product and excellent service. Thank you!”

Addison Ross is rated 4.86 based on 670 reviews