Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,720 Reviews

96 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“This is the second time we have purchased from Addison Ross and we are delighted with the results. The quality of the frame is very evident and the ability to upload a photo and have it framed within is exellent. Addison Ross are our 'go to' Company and we highly recommend their products and the speed in which our orders have been delivered to us. Our orders have been beautifully packed, ensuring no damage occurred, which is appreciated, and we have received our goods within 2 days of ordering. Could not ask for more efficiency/quality.”

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“Excellent service. Really pleased with the two salt and pepper Bobbins and the rechargeable Bobbin lamp. Delivered with in two days.”

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“It’s been more than three weeks and I didn’t get my order.”

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Hello, thanks so much for getting in touch. We are so sorry to hear that you have not received your order yet. I will pass on your details and your order number to our warehouse, who will look into this and get back to you.

“Always great service and beautiful products.”

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“The grinder broke in less than one month of owning. I emailed customer service and got no response. While pretty, it needs to be functional too.”

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Hi Alex, we are so sorry to hear there has been an issue with your Salt & Pepper Mill. As we offer lifetime guarantee, I will pass on your order number to our warehouse and ask them to get in contact for a replacement. Thank you for getting in touch.

“Very pleased with this product as it was gifted foto my partner and was met with raving compliments. There's a high chance I'll be making orders in the near future for dear friends.”

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“First time ordering from this company. Delighted with the product (photo frame) and very pleased with the prompt delivery and excellent packaging. Will definitely use again”

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“Loved my frames, they’re beautiful and they came very quickly. Fab!”

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“Great company, quality goods”

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“Excellent, from ease of placing an order online, to swift dispatch! Beautifully packaged, ultra reliable. I love your photo service and frames in particular. I wouldn't go anywhere else. Beautiful, quality products and faultless service. Thank you to all at Addison Ross ❤️”

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“Very much product, shame about DPD.”

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“I purchase the Enamel frmes in Chifffon & other colours for myself. As the frames are of very good quality & well presented I purchased the Denim Enamel frame as a gift for my son with a previous family photograph. He was delighted with the colour & quality of the frame and of course the sentiment behind the photograph. By his reaction & smile he was delighted with the gift.”

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“Love these enamel frames. They are so elegant and frame photos and artwork beautifully. I ordered one for a blue fairy wren I drew as a gift. Lovely :). @janenualla.pencilartist”

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“My daughter loved her framed photo of her daughter’s first day at school. I have used Addison Ross a number of times for gifts and they never disappoint.”

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“Gorgeous little lamp, arrived on time. Looks and functions beautifully.”

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“Beautiful grinder, very well packaged, quick delivery and look gorgeous on the table”

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“Love all your products, but especially my bobbin lamp. The lamp arrived quickly and very well packed.”

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“Ive used addison ross loads of times for myself and for gifts. The service is great and the frame is lovely. Just quite disappointed this time, I chose the free printing option again but this time one of the photos was stretched out of proportion. I ended up still gifting it because otherwise it would have missed the birthday date but I had to reprint the photos and give them to the recipient later.”

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“Excellent, prompt service and good communication.”

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“Great service and very responsive . I needed my salt mill replaced and they AR replaced it - no problem”

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“Ordered the most beautiful silver photo frame for Father's Day to which I could add a family Photo. It was the perfect gift and I could not be more happy with the service and quality, thanks.”

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Addison Ross is rated 4.8 based on 2,720 reviews