Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,740 Reviews

96 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“This is the second time we have purchased from Addison Ross and we are delighted with the results. The quality of the frame is very evident and the ability to upload a photo and have it framed within is exellent. Addison Ross are our 'go to' Company and we highly recommend their products and the speed in which our orders have been delivered to us. Our orders have been beautifully packed, ensuring no damage occurred, which is appreciated, and we have received our goods within 2 days of ordering. Could not ask for more efficiency/quality.”

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“Love the lamp great pop of colour. Easy to use and have used it in other rooms.”

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“Lovely frames, I now have 8 in varied colours and sizes. Have also bought as gifts. Prompt delivery, very well packaged.”

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“Always guaranteed excellent quality and service . Great company to deal with , thank you great job !”

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“Excellent experience ordering from Addison Ross. Smooth and easy ordering service including having an uploaded photo inserted into the frame. Delivery was within a couple of days and I am very pleased with the quality of the photo frame and packaging which makes an ideal wedding gift.”

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“I found the service prompt and the choice of items to purchase very enticing!! I will certainly be looking at their website again when in need of items for myself or for presents.”

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“Totally amazing . Sent a replacement bobble lamp as mine was not happy . Fantastic customer service.”

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“The product is good but they use DHL for delivery which is really annoying I have to drive for at least 45 mins to collect it in Port Melbourne Definitely not convenient and DHL are a nightmare to deal with”

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Thank you so much for your feedback! We're really happy that you have enjoyed your product, but are sorry to hear about your delivery process, and will take the feedback on board.

“was very keen to buy british and love the look of Addison Ross photo frames of which i have bought several as presents. love th elook of the clock but disappointed hands re not illuminous / no snooze facilty, difficult to turn off and alarm is very loud. so now hoingtohav eto look for anoterh alarm clock to use as oppose to look at”

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“My friend loved her salt and pepper shaker. The one issue I had was there was nowhere to write a gift message if sending directly to someone else. I had to let her know I sent it which defeats the idea of a surprise.”

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“Very nice frame and great customer service from addison ross”

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“I love these candles and the colour is wonderful. They are like everything from Addison Ross - very good quality.”

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“Excelent customer service”

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“Despite Storm Amy my order arrived promptly and the frames were all beautifully packaged and in a perfect gift box. Wonderful products - will certainly purchase from Addison Ross again and again.”

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“I absolutely love my two picture frames! They were packaged with so much care so arrived safely and the photos I uploaded to be printed was the perfect touch and look exactly how I'd hoped they would. Love the two frames so much that I plan to purchase at least another two if not more for other rooms in the house! Great service and great products thank you!”

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“The tray arrived but it had scratches on the metal handle.”

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Hello, we are so sorry that there was an issue with your tray. I have passed on your order number and details to our warehouse team, who will get in contact for a replacement.

“Great product! I had a slight issue, but customer service especially Cath was amazing and resolved it promptly. Excellent after sales support.”

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“I was extremely impressed with the quality of this photo frame which was beautifully packaged too. The addition of an optional photo to be included turned out to be a great idea and looked very professional. I am extremely happy with it”

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“Excellent service. Swift delivery. Very well packaged. Beautiful trays. Can highly recommend.”

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“Excellent response from customer services when an item arrived damaged.”

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“I am absolutely delighted with my new alarm clock. The gold and turquoise combination works well in my bedroom and the design is sleek and stylish.”

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Addison Ross is rated 4.8 based on 2,740 reviews