Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,678 Reviews

96 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“This frame was bought as a wedding present, well received by them. It was wrapped beautifully. Thank you.”

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“My frame is gorgeous but what stands out about Addison Ross is their customer service, I wasn’t totally happy with my photo it was too dark. I called the team and it was fixed within 2 days at no extra cost. Absolutely recommend”

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“Excellent quality, very high end and luxurious. Arrived promptly. Would highly recommend”

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“I ordered photo frames and they are beautiful and exactly as pictured. They were packed beautifully and arrived quickly and safely. Easy and professional. A pleasure to purchase from Addison Ross.”

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“I bought my daughter 4 photo frames she had picked, for her birthday. The service from Addison Ross was quick and seamless. The frames arrived in sturdy presentation boxes in perfect condition. My daughter is thrilled.”

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“So happy with my recent purchases. Photo frames are gorgeous & will definitely be ordering more. It all came beautifully packaged as well. Can’t wait until the shagreen tray comes back in stock 🤞”

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“Loved it all,very well finished”

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“I have never experienced such amazing customer service!! I will be returning to buy more solely for how nice the staff are! Also the products are exceptional!”

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“Picture frame showed size of frame not size of picture which can go into frame”

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Hello, thank you for getting in touch. We are so sorry to hear that there was an issue with the size of your product. I have passed your order number and name onto our warehouse who will be in touch, and we will take a closer look into this. Thanks again.

“Excellent customer service, really exceeded expectations - glass broke in frame and I received a new one within 48hours, thank you”

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“Exceptional service to rush apresent withphoto to France for a family event. Cant thank you enough - it blew them away!”

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“Can't compliment AR enough. Ordered a beautiful enamel picture frame, uploaded the photo to go inside and it was delivered in beautiful packaging within 2 days. You can't ask for more than that!”

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“Photo frame arrived less than 24 hours after ordering onilne. It is a quality product and was beautifully packaged. Highly recommended.”

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“Very happy with the purchase!Arrived in record time.The item works very well and I really like how it looks.”

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“Delighted with our order and the exceptional service when the item went missing (not the fault of AR).”

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“Quality frames...and photo prints plus super fast delivery 👌 thanks 😃”

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“Absolutely beautiful frames… I can’t stop ordering them as presents (and for myself!). Brilliant customer service when I needed replacement glass after a small child threw a frame. Fast delivery too. Would highly recommend!”

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“Very pleased with the frame I purchased. Arrived very quickly. Wouldn't hesitate to purchase from you again in the future.”

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“I have already written to your customer service thanking them for excellent very prompt service replacing a faulty pepper mill.”

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“Beautiful lamp, gorgeous colour with loveiy smooth finish, stylish, excellent quality. Fast delivery, well packaged.”

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Addison Ross is rated 4.8 based on 2,678 reviews