Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Rating: 4.12

4.1 Rating 817 Reviews

80 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 817 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how Activity Superstore Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, got paint balling booked in straight away for the location and date we required. Great price!”

Helpful Report

Posted 5 months ago

Hi, Thank you for your positive feedback! 🙂 We are very glad you were so happy with the level of customer service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Unfortunately never got round to use voucher for tea, but we did enjoy a 2 night stay with second part of voucher”

Helpful Report

Posted 5 months ago

Hi Steven, Thank you for your kind feedback! 😎 I can confirm I have extended your voucher for you, to allow you longer to get this experience booked in. Please ensure you book and take your voucher by the date sent to you via email. We are thrilled you enjoyed your Two Night Getaway. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Great day out , great price. Easy to book”

Helpful Report

Posted 5 months ago

Hi, Thank you for your 5 star feedback! 👍✨ We are very glad that you were happy with your experience, and found this so easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Really easy process to get booked up. Super helpful staff that answered all my questions. Was offered a few upgrades to save me money on photos/video of our experience. Really good customer service. Will 100% use again”

Helpful Report

Posted 5 months ago

Hi Sherry, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with the booking process of your voucher, and that our customer service team was able to assist you. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“just so easy to extend our 3 vouchers as not able to use then due to illness thank you”

Helpful Report

Posted 5 months ago

Hi Stephen, Thank you for your positive feedback! 🙂 We are very pleased that you found your voucher so easy to extend. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Great service :)”

Helpful Report

Posted 5 months ago

Hi, Thank you for your kind feedback! 😎 We are very pleased that you were happy with the level of service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“I recently bought 3 activity vouchers for gifts. I found they had a really good choice to suit all age groups. Delvery was very prompt and I ticked 3 gifts for family off very quickly. Will certailnly use them again. Thankyou”

Helpful Report

Posted 5 months ago

Hi Rona, Thank you for your 5 star feedback! 👍✨ We are very pleased you were happy with your experience vouchers, and found this so diverse to use. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Great experience easy to book and staff very helpful”

Helpful Report

Posted 5 months ago

Hi Michael, Thank you for your wonderful feedback! 🙌 We are very pleased you were happy with your experience, and found this so easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“we activated our voucher quite late ,near to the deadline but the activity superstore were very helpful in assisting us to find a location in the area we wanted within the time left. they assisted with several queries we had and even called me back to discuss things in person - super helpful • Family Portrait”

Helpful Report

Posted 5 months ago

Hi Bev, Thank you for your positive feedback! 🙂 We are very pleased that you were happy with your experience and the level of customer service you experienced when trying to book your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Price is very reasonable and a great range of activity days that just aren't available elsewhere. Can't wait to have my day!!”

Helpful Report

Posted 5 months ago

Hi Leo, Thank you for your kind feedback! 😎 We are very glad you were happy with the price paid for your experience, and the range of experiences offered. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Speedy response to questions and customer service is exceptional. They really seem to want to help you.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your 5 star feedback! 👍✨ We are very pleased our customer service team was able to quickly respond to any questions you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Good service, When we were unable to book the date we wanted they were very helpful in changing the dates and getting back to us so quickly.”

Helpful Report

Posted 5 months ago

Hi Lorna, Thank you for your wonderful feedback! 🙌 We can only apologise you struggled to book your experience, but we are very pleased that our customer service team were able to assist you with any queries you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Good choice of experiences the location and time is totally up to you no limitations Easy to process once in the website all you need was a code to give to the experience location. Easy and good value”

Helpful Report

Posted 5 months ago

Hi, Thank you for your positive feedback! 🙂 We are very glad you were happy with your range of experiences we offered. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Very complicated booking system, most experiences needed additional funding. Overall a poor choice.”

Helpful Report

Posted 5 months ago

Hi, Thank you for sharing your feedback. I can only apologise for any dissatisfaction you experienced with our booking system, and the associated supplement fees. To address your concerns fully, I kindly request that you email your voucher details, including the voucher number, to me at reviews@activitysuperstore.com. This information will enable us to conduct a thorough investigation and assist you appropriately. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 5 months ago

“Not actually been on the helicopter ride yet but only because its limited in my area, but I get constant emails offering other areas and keeping me up to date with availability. When I spoke to company on the phone they was extremely helpful”

Helpful Report

Posted 5 months ago

“The activity was great & the customer service was 10/10 Price good & thank you for helping in customer service”

Helpful Report

Posted 5 months ago

“Excellent value for money. Quick to respond to queries. E vouchers arrived so quickly. Would definitely use again”

Helpful Report

Posted 5 months ago

“Great customer service when I had an issue ordering the 2nd part of the gift. Lovely experience shared with my nan”

Helpful Report

Posted 5 months ago

“Was bought as a treat for my son and his friends. They had the best day. It was fantastically organised and the staff were absolutely amazing with them and clearly enjoyed their jobs.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your kind feedback! 😎 We are very glad that you were happy with your experience, and we hope your Son and his friends loved this. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

“Really fun family experience. Really easy to book and we loved our pet photo shoot!”

Helpful Report

Posted 5 months ago

Hi Julie, Thank you for your 5 star feedback! 👍✨ We are very glad you were happy with your experience, and that you found this easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 4 months ago

Activity Superstore Ltd is rated 4.1 based on 817 reviews