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Window Films Direx Limited Reviews

4.7 Rating 2,252 Reviews
95 %
of reviewers recommend Window Films Direx Limited
4.7
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Window Films Direx Limited Reviews
Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 16th February 2026
Shona Jameson
Window Films Direx Limited 5 star review on 16th February 2026
Shona Jameson
Window Films Direx Limited 5 star review on 16th February 2026
Shona Jameson
Window Films Direx Limited 5 star review on 28th May 2025
Timothy Moss
Window Films Direx Limited 5 star review on 26th May 2025
Kirsten Cormack
Window Films Direx Limited 5 star review on 17th March 2025
Peter O Malley
Window Films Direx Limited 3 star review on 11th March 2025
TERENCE DALY
134
Anonymous
Anonymous  // 01/01/2019
“After purchasing film from a different supplier in the past I found this film far more difficult to apply. To the point that I actually damaged it and was unable to fit at all. I could not return as the instructions stated this was not an option if damaged during application.”
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Posted 3 years ago
“Swift despatch of order,good quality and best price on the Internet.Thank you.”
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Posted 3 years ago
“Bought UV protection window film for my aquarium. It's fantastic. Really good instructions included. Went onto glass very well. No bubbles, absolutely clear. You would never know it was there. Would highly recommend.”
Window Films Direx Limited 5 star review on 24th February 2023
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Posted 3 years ago
“Does the job. Quick delivery well packaged.”
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Posted 3 years ago
“delivered quickly and very easy to apply.”
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Posted 3 years ago
“Your foil did a good job for me, I'm satisfied ! Thanks !”
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Posted 3 years ago
“I ordered the plain white frosted film after getting advice from customer service on the phone. They were helpful and knowledgeable about the products. This particular plain white frosted film was ordered to stop my dogs from seeing out of the window, and has been very successful. Very pleased with my purchase.”
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Posted 3 years ago
“Easy to order online. Quick delivery. Following the leaflet which came with the order and watching the online video on how to apply. I had great success with the first window,.I am hoping the other windows cover as easily as the first!”
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Posted 3 years ago
“The window film arrived promptly after the order was placed. The film was packaged well so it was protected without unnecessary excess. The instruction provided included a video which was easy to follow and apply. Excellent product and first class service. Thank you.”
Window Films Direx Limited 5 star review on 18th February 2023
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Posted 3 years ago
“I had no luck what so ever in applying this to my window. I followed the directions to the letter and the end result was a mess. Lots of bubbles, and the film just slid all over the place. I have small panes in traditional style sash and case windows. I had to try to cut to size, which wasn't possible with scissors to get perfect finish, so tried to use a paper cutter which didn't work either. The whole experience left me exasperated and I gave up in the end. Absolutely gutted as reviews say so easy to apply? Well not for me it wasn't! What is left went in the bin. Disaster! This has totally put me off even trying another make, such a waste of money.”
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Posted 3 years ago
“Very happy with both products and service”
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Posted 3 years ago
“Brilliant! Easy to apply and does the job.”
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Posted 3 years ago
“Called up for a sample of One way mirror film. and asked regarding different opacities, to be told to add to the notes when ordering and they would send one of each. I did that and only one arrived and it was two way not one way, so waste of time and money”
Helpful Report
Posted 3 years ago
May thanks for your review, Rodger I’m so sorry to hear that the warehouse never included the Free samples I offered you. I have sent you another set in the post. I hope this does resolve your issue. If you need any further help. Please do let me know. Kind regards Martha
Posted 3 years ago
“Very quick delivery, items well packaged. Film was exactly as desribed and what we wanted. Good service”
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Posted 3 years ago
“Great all round service fast delivery. Thanks”
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Posted 3 years ago
“Order shipped quickly and was reasonably priced, as described and a good quality. Really clear installation videos helped to get a professional looking install.”
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Posted 3 years ago
“Excellent to deal with, fast delivery. Would deal with again.”
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Posted 3 years ago
“Great service, fast delivery, would definitely recommend.”
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Posted 3 years ago
“After approx 25 emails because they cannot tell the difference between horizontal and vertical or width and height I have thrown the towel in and returned the goods at a cost of £8.99 which I am informed I cannot claim back as they delivered the right goods. They did not deliver the right goods I ordered horizontal stripe film and got vertical stripe film how can they say the delivery was correct ?”
Helpful Report
Posted 3 years ago
Many thanks for your message Elizabeth. We are very sorry to hear the item was not what you were looking for. I can confirm we did indeed try to liaise with you for quite some time to find a suitable product. While we would refute the claim the product was different to the item in the picture. it's not really relevant since we offered you the option to return the item for a full refund and even included a free postage return label. I am glad this is now resolved. Kind regards Martha
Posted 3 years ago
“Really easy to apply. No bubbles whatsoever. Perfect for what we wanted. Highly recommended 👌”
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Posted 3 years ago
Window Films Direx Limited is rated 4.7 based on 2,252 reviews