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Window Films Direx Limited Reviews

4.7 Rating 2,252 Reviews
95 %
of reviewers recommend Window Films Direx Limited
4.7
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Window Films Direx Limited Reviews
Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 16th February 2026
Shona Jameson
Window Films Direx Limited 5 star review on 16th February 2026
Shona Jameson
Window Films Direx Limited 5 star review on 16th February 2026
Shona Jameson
Window Films Direx Limited 5 star review on 28th May 2025
Timothy Moss
Window Films Direx Limited 5 star review on 26th May 2025
Kirsten Cormack
Window Films Direx Limited 5 star review on 17th March 2025
Peter O Malley
Window Films Direx Limited 3 star review on 11th March 2025
TERENCE DALY
134
Anonymous
Anonymous  // 01/01/2019
“I thought the sample film was rather flimsy in comparison with eg 'Brume' and the pattern I selected obscured more of the outside view than I wanted. I am now considering Adobe films. Thank you”
Helpful Report
Posted 4 years ago
Many thanks for your review. We are truly sorry to hear of your disappointment; the film purchased is a standard professional polyester pattern, and the thickness is exactly the same as both competitors listed on a like-for-like Film, noting that ours certainly still has the edge, though, in terms of value for money. The thicker film from Brume you're referring to would most certainly be a vinyl-based film on a paper release liner; it’s not as durable as the polyester but does feel thicker to the touch. We also stock this type of film, and it’s cheaper per meter. If you would like help selecting this type of product, please do let us know, and we can tell you the patterns that use it.
Posted 3 years ago
“Easy ordering good value with clear instructions”
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Posted 4 years ago
“Easy to apply. Crystal clear protection.”
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Posted 4 years ago
“Great item and easy to use”
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Posted 4 years ago
“Purchased on 13 10 22 still waiting for delivery on 19 10 supposed to be 2/3 day delivery”
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Posted 4 years ago
Many thanks for your review. We are truly sorry to hear of your disappointment with the free shipping service Royal Mail 48 Estimated at ‘3-5 working days’. I can see the item should have been delivered between the 18th – 20th. We are glad to note you’re item has now been delivered. if you need any further help, please let us know.
Posted 3 years ago
“Ordered online. Arrived fast. Fitted as per video instructions. Easy 👍”
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Posted 4 years ago
“So impressed, I'm ordering more. We had the opaque for some windows and we are going for blue reflective for the others. Great service and easy to order.”
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Posted 4 years ago
“Great product, great written instructions and YouTube video's on how to apply the film correctly. And although I was apprehensive to put on the film myself, it was actually very easy to apply after reviewing the YouTube video. I would use them again.”
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Posted 4 years ago
“Great service with quick delivery, and quick response to queries and a great product”
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Posted 4 years ago
“Film arrived in protective tube. Pattern is lovely, just as it looked online.”
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Posted 4 years ago
“Items ordered haven’t arrived. Communication to the company querying the delivery ignored. Nothing positive to write as they’ve taken my money and I have no goods as ordered”
Helpful Report
Posted 4 years ago
Many thanks for your review. We are truly sorry to hear about your issue. I can confirm we have checked all emails and have never received an email or support ticket from you regarding a delayed delivery. I have checked your tracking and can see the item was delivered to you already. If you still require help, please do send us an email or telephone us.
Posted 3 years ago
“Nightmare.”
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Posted 4 years ago
“Unfortunately, the film was still see through so we could not use it.”
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Posted 4 years ago
“Came creased so really disappointed as they cannot be removed. Would like refund or replacement.”
Helpful Report
Posted 4 years ago
Many thanks for your review. We are very sorry to hear of an issue with your order. If you would like to email us at info@activewindowfilms.co.uk or call us on 0121 667 7227, we would be more than happy to look into this issue and resolve it for you.
Posted 4 years ago
“Very good product, installation easy,will definitely use this company again.”
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Posted 4 years ago
“Super fast delivery, excellent quality film. Definitely use again.”
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Posted 4 years ago
“Needef to buy the same window film I purchased 9 years ago, as the door it was applied to had shattered. So please that these guys had got the same pattern and not too expensive. Plus free delivery. Excellent service 👍”
Window Films Direx Limited 5 star review on 28th September 2022
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Posted 4 years ago
“Beautiful”
Window Films Direx Limited 5 star review on 26th September 2022
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Posted 4 years ago
“Great product & fast delivery.”
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Posted 4 years ago
“I found it pretty easy to apply to my windows. Pretty self explanatory. It would help if it was noted in the instructions which side was sticky, silver or blue to avoid having to touch the adhesive to find out.”
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Posted 4 years ago
Window Films Direx Limited is rated 4.7 based on 2,252 reviews