Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 11,700 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 11,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Ackerman Music for a few years now and have always had an excellent service and products that are very competitively priced. Ackerman Music deliver very promptly and items come well packaged. I have no hesitation in recommending Ackerman to anyone, it's a pleasure to do business with them, a rare thing in this day and age.”

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Posted 1 year ago

“Excellent quick delivery, item well packaged, free postage and best price.”

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Posted 1 year ago

“I ordered a box (clue in the name!), of 10 Vandoren 56 Rue Lepic clarinet reeds, strength 3.5. I was really disappointed to discover that the reeds were unboxed, yes ok still in their protective wrapper, but nevertheless unboxed (see photo below). In all my 40yrs of buying clarinet reeds I have never received a 'box' of reeds like this. I can only presume that this is to cut down on postage costs? I occasionally gift 'boxes' of reeds to students, and also have received them as gifts too. Strange gift you might ask? Well that's a personal choice I suppose. On this occasion the reeds were for my personal use, not to give as a gift nicely wrapped in a 'box'. Please, this may sound all very petty, but if you're going to send reeds like this, can you please make it clear during the ordering process, thank you.”

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Posted 1 year ago

Hi Malcolm, Thank you for your review. We have been packaging reeds like this for many years now to keep our carriage charges as low as possible (even free in most cases). We have this message on our website when you click on Vandoren reeds - In order to keep your reed prices as cheap as possible, we re-package Vandoren reeds to fit the "large letter" postal size. Each reed is still individually sealed in its original packaging but you won’t receive an original sealed outer box. If you wish your reeds to come in the original sealed box (£2 surcharge), please phone one of our shops on 0333 344 0070. Orders of 2 or more boxes will be sent sealed in their original outer boxes. Apologies if it wasn't clear when ordering. Kind regards

Posted 1 year ago

“This is a good and well rounded collection of Classical and early Romantic pieces. It's beautifully arranged on hight quality paper with a clear print. The addition of glossy coloured pictures showing the keyobards from the period when this music was written is an extra bonus. It is an interesting mix of the pieces of the great composers, Haydn, Mozart, Beethoven and their pupils as well as other composers active between 1760 and 1827.”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Ackerman Music is so helpful both in purchasing books and also personal help. The shop owner contacted me after I bought an Alto Sax from them and was amazingly helpful. Its a shame that they are not closer to where I live (Oxfordshire!) Paul Barrow”

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Posted 1 year ago

“Fast Delivery. Excellent Purchase. Thank you!”

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Posted 1 year ago

“I’m pleased with my Vandoren B30 mouthpiece, patches and ligature. Thanks for the careful packing and prompt service”

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Posted 1 year ago

“Ordered online, prompt and efficient service. Will use Ackerman again. Thank you.”

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Posted 1 year ago

“The music arrived promptly, was what I ordered, and in good condition.”

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Posted 1 year ago

“Punctual delivery in good condition, no problems!”

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Posted 1 year ago

“You were very efficient and prompt and I will not hesitate to buy from again. Thank you very much. M. Newby.”

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Posted 1 year ago

“Delighted with my ukulele strap. Ordering was easy and it arrived swiftly. Thank you”

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Posted 1 year ago

“Good selection of music and prompt service”

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Posted 1 year ago

“Delivery was slow, very slow. Otherwise all good.”

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Posted 1 year ago

“Very intuitive website, easy ordering and personal support from the team. Fast delivery with very robust packaging. Would recomend to anybody looking for quality music items.”

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Posted 1 year ago

“Great, thank you!”

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Posted 1 year ago

“Very easy to use website and the delivery was very quick and efficient.”

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Posted 1 year ago

“I've now ordered at least six times from Ackerman, and each time they've been not only cheapest but always extremely prompt. Long may it continues!”

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Posted 1 year ago

“Great product, reasonable price and fast delivery. What more can one ask?”

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Posted 1 year ago

Ackerman Music is rated 4.9 based on 11,700 reviews