Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 11,285 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 11,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, quick delivery, no fuss. I would buy from Ackerman music again.”

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Posted 6 days ago

“Again, we placed an order and it arrived in a couple of days. Couldn't ask for more”

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Posted 1 week ago

“Swift response and music delivered as expected and in good condition.”

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Posted 1 week ago

“Great selection and service, well wrapped item delivered quickly. Looking forward to use again.”

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Posted 1 week ago

“Easy to find the product I wanted, quick dispatch and great customer service - thank you.”

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Posted 1 week ago

“All good - strings arrived promptly, exactly as ordered, and the price was good, cheaper then most other places… 👍”

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Posted 1 week ago

“Wonderful service. Someone hand delivered my book a few hours after I ordered it.”

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Posted 1 week ago

“Very fast delivery! There are no shops selling woodwinds very near hence ordering the instrument I had tried elsewhere months ago, this was a good price and fast delivery. Do not much like mouthpiece but this is a very personal thing. Otherwise clarinet is exactly what I needed to replace very old beginner instrument”

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Posted 1 week ago

“I ordered a pack of 10 Vandoren Rue Lepic Clarinet Reeds. When they arrived they were not in a Vandoren Box but loosely put into a small made up cardboard box. I telephoned as this is not satisfactory as they could be any odd reeds and as they were loose could have been damaged although Rue Lepic are individually wrapped. The response I got was not at all helpful. I was informed that the information was on the website but I still have not seen it. The customer service was poor in response and I am not happy that I have not had new reeds from a sealed box and the information is not clearly displayed or I would not have purchased them.”

Helpful Report

Posted 1 week ago

Hi there, Here is what we have written on our website - this would have been on the page where you ordered the reeds. Postage In order to keep your reed prices as cheap as possible, we re-package Vandoren reeds to fit the "large letter" postal size. Each reed is still individually sealed in its original packaging but you won’t receive an original sealed outer box. If you wish your reeds to come in the original sealed box (£2 surcharge), please phone one of our shops on 0333 344 0070. Orders of 2 or more boxes will be sent sealed in their original outer boxes. We have been doing this for years now so we can keep our postage free for customers. I hope this is helpful. Kind regards

Posted 1 week ago

“Always deliver as promised 🙂”

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Posted 1 week ago

“Great prices, speedy delivery and wonderful customer service. Definitely recommend!”

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Posted 1 week ago

“Great book!”

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Posted 1 week ago

“Very prompt delivery and the score was brand new !”

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Posted 1 week ago

“Great efficient service, easy and simple ordering system.”

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Posted 1 week ago

“Very happy with their service and the items I buy from them”

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Posted 1 week ago

“I was very pleased with the prompt receipt of a score which is entirely new to me and not a classical piece, i.e. The Jenkins 'Gloria'.”

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Posted 1 week ago

“Excellent quick service.”

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Posted 1 week ago

“Excellent professional and polite service. An absolute delight to have contact with this efficient business. It’s a service very much needed in the world of classical music.”

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Posted 1 week ago

“Hi! Many thanks for your service. The book arrived in the slightly best envelope. I would tell post office to be carefull next Time and not to squeeze it through the letter box. The front cover of the music book was different from the picture on website, but our teacher approved of pièces inside and all worked very well. Thank you very much!”

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Posted 1 week ago

Hello, Thank you very much for your review. We have now updated the picture for Bloch: Music for Cello & Piano (Carl Fischer) to ensure it accurately reflects the item. Regarding Bach – 8 Short Organ Pieces, we do not believe this copy was purchased from us. If you have any questions or would like us to look into this further, please feel free to let us know — we’re happy to help. Best regards,

Posted 1 week ago

“Fast delivery and Value purchase as a bundle.”

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Posted 1 week ago

Ackerman Music is rated 4.9 based on 11,285 reviews