Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.41

4.4 Rating 20,721 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 28th December 2025

Claire W

Samantha T

Claire M

2796

Anonymous

Anonymous // 01/01/2019

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“Never got the item. I reached out to find out where it was they said it was lost and then told me it was held up at customs. Told me I would have to pay customs fees, but never gave me away to pay it. I asked that they just accept return and credit acct, because it was a Christmas present which was not here by Christmas. Unfortunately I never saw a credit. Disappointed to say the least.”

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“Stunning pieces love them”

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“Unreal service and stunning pieces”

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“The best products ever. Such good quality.”

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“Currently unhappy with the customer service. Shame because the products are lovely!”

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“Terrible service and customer service. I have been waiting for over a week for a manager to get back to me. Severe delays with arrivals and no one knowing where my parcel was and now I’m pretty much being ignored as I have sent numerous messages as no telephone number!”

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“I love these jewellery brand So good Anti tarnish Quality is so so good Overall favourite brand”

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“Nomagugu was amazing at sorting out a replacement order as my original order has clearly gone missing in the post. Fingers crossed this one arrives.”

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“I have recieved cute heart earrings as a gift with my order. Abbott Lyon is so generous! Valentine's look sorted!”

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“I love this brand all there products are well made and there customer service is amazing”

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“Problem resolved promptly”

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“Great customer service, a fab range of products and the quality is so good!”

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“Absolutely stunning pieces! I cannot fault them! Tarnish free, I wear my necklaces every day!”

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“My problem was solved after I contacted customer service, thank you for solving my problem quickly”

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“Absolutely love their jewellery. Amazing variety and such good quailty”

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“SO good, anything not personalised for me has come next day and the products are incredible”

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“The most gorgeous pieces, as always from Abbott Lyon. I am so happy and wear them daily.”

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“I ordered an engraved silver ‘memento cuff bangle’ for my husband, as a Christmas present from our dog. He absolutely loved it.”

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“Absolutely love Abbott Lyon couldn’t ask for better the products and prices are just amazing highly recommend”

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“Beautiful jewelry, helpful customer services.”

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Abbott Lyon is rated 4.4 based on 20,721 reviews