Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.19

4.2 Rating 8,976 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 15th December 2024

2389

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package not received Customer service needs to deal with enquiries more promptly”

Helpful Report

“Took a little longer than I thought, but also still waiting for part of the order!! Pleased with what I have though”

Helpful Report

“Bought my mum the clover bracelet with the letters of her name and she loved it! She said she can’t wait to match it and wear it. She’s also nearly 50 and still loves wearing gold jewellery!”

Helpful Report

“Everything arrive really quickly. Jewellery is beautiful & well made. I'm very happy”

Helpful Report

“You cannot read these personalised names on the bracelets - the bracelets are cheap and tacky looking- total embarrassment- no way I can give these to my daughter as part of her present! I have contacted company direct and they have said there is nothing they are prepared to do - the bracelets are fine. Total joke and now have two pieces of jewellery that are good for nothing!! The answer I got from the customer services coordinator is obviously a set response to a complaint which makes it even worse!”

Helpful Report

“Excellent product at good prices Delivered on time well satisfied”

Helpful Report

“Still waiting for an order I placed on 23.11.24. I have sent approximately 9 emails and every response is much the same . Won’t be purchasing anything else”

Helpful Report

“Amazing service beautiful jewellery”

Helpful Report

“Excellent quality and customer service.”

Helpful Report

“I am so happy with my product. I have been looking for a personalised necklace for my niece, and you did not disappoint. I cannot wait to give it to her at Christmas, she is going to love it. She’s had a hard year and needed reminded how loved she is, this gift will do that. Thank you so much.”

Helpful Report

“2 weeks later and never arrived. NEVER AGAIN.”

Helpful Report

“Still waiting on products”

Helpful Report

“Beautiful necklace…. Quick delivery thank you”

Helpful Report

“I absolutely love the piece that I bought as a gift for my bestie. It's so cute and neat. I know she'll just love it. Even the packaging is beautiful. I love that because presentation is definitely everything- yes I kept the box lol. Imma definitely cop a thing or two for myself.”

Helpful Report

“My order did not come”

Helpful Report

“Ordered for a birthday present and due to belief they would send quickly i wasn't worried.......birthday has now passed and it's still not even despatched just keep getting offers of money off if I order again and generic "your orders being made".......doubt I'd ever order from this company again due to generic mail, offers before receipt and time to send”

Helpful Report

“It is now 13 days since I placed my order and I have not received my goods. This is the 2nd time I have used Abbott Lyon and I have encountered problems on both occasions .. I will not order from them again!!”

Helpful Report

“I received my first purchase of two necklaces ok but ordered another one two days later and keep messaging them to see when its being delivered and keep getting same generic message there has been a delay and will come soon, not what I expected at all as is a Christmas present ordered in 28 November, not very professional, so don’t know if it’s coming or not”

Helpful Report

“The price and style were perfect and the process was streamless and transparent. I knew where my necklace was each step of the way. The perfect gift!!”

Helpful Report

“Love love 💗my neckace and bangle love the design of both top quality jewellery will be ordering again a big thank you a very happy customer 🥰”

Helpful Report

Abbott Lyon is rated 4.2 based on 8,976 reviews