Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Abbott Lyon Reviews

4.2 Rating 8,126 Reviews

77 %

of reviewers recommend Abbott Lyon

Company Reviews

Product Reviews

4.2

Based on 8,126 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 20th April 2024

Abbott Lyon 5 star review on 16th April 2024

Abbott Lyon 5 star review on 15th April 2024

Abbott Lyon 5 star review on 14th April 2024

Abbott Lyon 5 star review on 14th April 2024

Abbott Lyon 5 star review on 13th April 2024

Abbott Lyon 5 star review on 13th April 2024

2095

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bracelets but its come lose already it was a Christmas present”

“Very good at keeping you up to date with the making process, with emails.”

“Beautiful packaging and a very efficient process. I love the design of my necklace , my only observation is that the letter is quite sharp in places and I have to be careful with my grandson grabbing it, otherwise I am very happy with my purchase”

“really good service”

“Delivered within time stated”

“This was a replacement for my original bracelet, I had an issue which was resolved quickly”

“Like the regular updates and the communication when buying a product”

“Really pleased with my order although just disappointed I ordered the necklace so short. I must of chose the wrong size.”

“Good choice of products”

“Good service”

“It’s nice”

“Love my necklace only thing for me if the chain is quite short but won’t stop me wearing it”

“No complaints”

“Was really looking forward to receiving my necklace. Delivery was quick. Beautiful packaging.”

“I love the jewellery. However, the letters and stones keep turning over and doesn’t sit right and stay. Gorgeous though”

“The rings gorgeous however, I thought it would have come packaged better/safer, with more protection. The email updates after my order kept saying how you were ensuring quality and triple checking the ring before sending. Just really surprised me, the way it arrived.”

“Lovely packaging a little tardy on delivery times compared to other personalised sights”

“Delighted with all three of my purchases.”

“Lovely jewellery-value for money”

“Not happy. Please now that I know becareful how you order and make sure its right. I realised and have had no help! Standard answers dont help.”

«
1
2
3
4
5
»

Abbott Lyon is rated 4.2 based on 8,126 reviews