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Abbott Lyon Reviews

4.2 Rating 8,124 Reviews

77 %

of reviewers recommend Abbott Lyon

Company Reviews

Product Reviews

4.2

Based on 8,124 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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2095

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 custom necklaces, upon arrival I noticed that one of the custom necklaces had the wrong charm. I immediately proceeded to call customer service and they were so helpful and friendly. Abbott instantly sent me another necklace with the accurate charm and I can't thank them enough..The necklace is beautiful, well done, the name plate is strong not dainty. Absolutely gorgeous... Thank you ABBOTT LYNN, I will definitely recommend to friends and Family.”

“Amazing company and great customer service”

“I had bought the silver bangle with my birthday money :) I’m absolutely in love with this piece of jewellery! Thank you so much for the quick delivery and I will be most definitely be ordering again in the near future”

“The necklace sent was fab 😍and also the box it came in, overall presentation I couldn’t fault, would definitely recommend.”

“Very happy with the purchase I bought a bracelet for a friend like a birthday gift she loved . Wanted to thank the brand for the free present they sent definitely going to buy again from this brand”

“I’ve bought a few items recently. The bracelet which can be personalised. It’s great quality and looks lovely on the wrist. The only thing I’d change would be the squares at the end as when you’re writing they can dig in. I mean does that stop me wearing it? No, but if I had to pick something. I originally bought for a friend and then ended up purchasing for myself as I just loved it! I did utilise the chat service which was great and they respond very quickly. I would say within a few minutes. As I had a question regarding my order. Great service from start to finish. I’ve also just bought the fidget ring in silver. LOVE and true to size which I was worrying about initially. Great quality and goes very nicely with my day to day jewellery. I’d certainly purchase more. It’s expensive however the quality is great. Quality over quantity in my opinion.”

“Excellent service and beautiful packaging. I bought clover earrings and matching bracelets for my daughter and I and I’m delighted with both. Would recommend”

“Bought from my husband the named necklace with birth stone & beautiful ball chain .Its gorgeous i will cherish my beautiful gift 🎁”

“i bought a necklace and it had lost gems and tangled, because it was still in warranty they replaced straight away just with photo proof. just want to say great service and efficiency :)”

“Great service, have bought jewellery more than once as quality and customer service so good”

“Amazing watch, simply gorgeous, brilliant customer service. Will shop again xx”

“Beautiful set , I’ve had so many compliments on the chains”

“Fast delivery and lovely customer service.”

“My husband bought me a beautiful bracelet and my birth stone charm.So happy with the purchase.Also came in a beautiful box.Thants twice my husband has bought from this company would recommend them jewellery is beautiful.Makes a big difference having the jewellery in a beautiful box aswell.Also have read some of the reviews about the jewellery been sent in a envelope.If your paying a lot of money I would expect to see jewellery in a box not in a envelope.Maybe I was just lucky mine came in a box twice don’t think I would be happy.if it didn’t.Shame for some of the customers that got there jewellery in a envelope”

“Absolutely love my bracelet, kept me updated through out from confirmation to making and personalising to dispatch. This is my third purchase. Love there jewellery.”

“Beautiful bracelet, very sturdy, and great value for money, I never take it off and it has, as promised, kept it shine and colour”

“The necklace was a birthday present for my daughter who was very pleased with it”

“Fantastic jewellery at a reasonable price and good quality I would recommend”

“My signature necklace has been exchanged from rose gold which I I was disappointed with, to gold . Abbot Lyon did not after to exchange, but after a few email,s. Very kindly swapped it for me.. I have just recived my new gold one and love it. A BiG THANKYOU A GAIN kind regards Mrs Heather hambleto”

“I have just received my bracelet, it is beautiful and extremely good quality, I ordered it two days ago, the price was very reasonable, the box it came in is lovely and the delivery box was sturdy. I will certainly be using Abbott Lyon again.”

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Abbott Lyon is rated 4.2 based on 8,124 reviews